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9.1/10
Great
GGuest UserVery nice hotel. It’s like a small mall with a casino and hotel attached. Best part is the carpet is padded. Sounds mundane, but walking around your room in socks is a lot more comfortable. Good view on higher floors. Very polite and professional stay.
GGuest UserMy wife and I spent 4 days in Perdido Key Fl on the beach for vacation. Then, on to Biloxi for a Lynyrd Skynyrd concert Saturday night. We booked a room through Trip.com prior to arrival. We had a nice drive from Perdido Key and were quite surprised at the beauty of the beaches of Biloxi. When we pulled up to the hotel, pleasantly surprised at the condition of the Hampton Inn. The pool is great, plenty of shaded parking, very clean and up to date. The staff was great and even let us check in a bit early with an upgraded room with a view of the beach. The room was clean and comfortable. Microwave and refrigerator in the room. Elevators were quick. Slept great. Breakfast was really good and, again, all staff were very nice and helpful. Will definitely stay there again if revisit Biloxi.
GGuest UserOverall the stay was OK… the bed was comfortable, the carpet r need to be vacuum and shampooed, the bathroom floor needed to be cleaned..Make sure you have slides to wear while you’re in the room… the breakfast was better than other places I have stayed…the weekday front desk staff much nice and friendly than the weekend staff besides the young lady who was there Monday Morning 5/12/25 not so nice .
GGuest UserSomewhat disappointed. We understood that the check in time was at 4pm. However , upon arrival, our room was not ready and we had to wait over an hour for our room. There were a lot of us waiting. Somehow they did not have enough housekeeping staff to clean the rooms that were obviously vacated at 11am as I understood, that was the check out time. As we finally got our room at the 5th floor, we came upon multiple available rooms that were available that needed cleaning. We presumed they needed cleaning because the doors were left open. We actually took a peek inside. I should say, I should give them credit. They gave us free dinner or breakfast. We really were not able to take advantage of the dinner offer since after checking into our room, we rushed to gamble at Beau Rivage. Our breakfast actually came with our booking.
GGuest UserIt was our first time at The Golden Nugget. We were disappointed in the signage directions—we had to search on our own for the hotel check-in counter. Even though it was evening there were no staff on the floor to help and only one security guard was noted. We were celebrating our anniversary and were especially looking forward to the buffet meal only to find out it had been closed for sometime—even though it is advertised on your website. Another let-down was no slot machines available. Our hotel room was nice but overall the trip was disappointing!
LLisaWe never previously stayed at a LaQuinta and I can assure you we never will again!!! We were lied to about the room by the front desk person who got off at 3 p.m. The first room we were in, that the front desk person lied about and moved us to, appeared to have water coming up through the floor. When we entered the room water was puddles under the bed and around two sides of it. We cleaned it up except for the part to show the water was clear and not a mess made by our dog. When we tried to call the front desk, the room phone did not work at all not even a dial tone. While waiting for the front desk to change our room, we flushed the toilet and it was like a floodgate of water started appearing from the floor.
Getting back to the front desk girl lying to us. I told her that I cannot physically climb stairs because she was telling me i would have to climb 3 flights of stairs dur to problems with the elevator. We were told that though the room would be a queen bed, instead of a king, it was not as far to walk as the elevator and it was a drive up room. Well, let me tell you, we passed the elevator on the way to the room and it was all the way to the end of the hallway. Also, from the after 3 p.m. desk clerk, who straightened out the first desk clerk's mess and who did not lie to us, we found out this LaQuinta has NO drive up rooms!!!
I has prepaid our room with no mention of a fee for our dog. So, in addition, this dishonest front deskperson charges us a $25 fee for our dog.
When we checked out today, my husband asked for a receipt and the dishonest front desk person told him it would be emailed to us. Honestly, at this point we do not trust that our credit card information is secure and has not been lifted. Given all of this, we will NEVER stay at any LaQuinta again and will actively discourage our friends and family from staying in any LaQuinta.
GGuest UserThe inn was in a great location, the room was clean. It was quiet. There was a time they turned the water off without telling the guest but didn’t stay off long. Overall great stay!!
MMari G GThe room is very outdated but you get what you pay for. The toilet was not set correctly and rocked anytime it was used. Eventually leaked when flushed. I let the front desk know. There was a man talking to the front desk and said to them this was the second toilet that had similar issues.