Diani Beach Beach Hotels

Beautiful setting, but poor value for money Nomad has a beautiful tropical environment, and most of the staff were friendly and helpful. However, the hotel itself feels rather dated, while food, drinks, spa treatments and activities are all quite expensive. In my experience, especially the food quality did not really match the prices. The hotel app was also frustrating, as many activities and dining options were displayed but could not actually be booked through it. The beach is beautiful but public, with frequent approaches from beach boys, so it feels less private than I expected. My main disappointment was the front desk. Trip.com incorrectly showed a 12:00 PM check-out instead of the hotel’s 10:00 AM policy. Trip.com later admitted this was their system error, but I still found the way the front desk handled the situation rather unfriendly and dismissive. Overall, the environment is pleasant and most staff are nice, but at this price point I believe there are better options in Diani with newer facilities, better food and better overall value. For a similar price, I would choose another resort next time.

Wonderful hotel - great location and also the facilities are great. The only issue is when the hotel is full - there are insufficient Beach towels. it doesn't help that most people take more than expected ie 3/4 more per person rather than one per person. We had to wait the whole day to get a clean towel. ( speaking to other guests - they collected their towels @ 7.30am or the night before...) . Would recommend that management bring in a CARD system for beach towels so that everyone has an equal allocation( when it is not full you can revert to the current system. ) Guest relations ( Marcia) is amazing and recommend speaking to her about anything local. She can advise you and help whenever possible. the biggest positive is the FOOD - it was amazing and the freshest of the cooking was visibly seen. the bar was quick to respond to drinks orders. the only issue is the amount of paperwork they need as most guests are on All- inclusive yet it was requested that the room number be given every time you ordered a drink. Perhaps management can review this? let the staff see the BANDS to decide which needs food orders or not