Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities8.9
Service9.0
Cleanliness9.2
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All reviews(262)
Positive reviews(257)
Reviews with photos/video(62)
Delicious breakfast(72)
Easy to get around(28)
Located downtown(28)
Comfortable bed(14)
Convenient for shopping(13)
Friendly front desk staff(9)
Parking difficult(7)
Stayed multiple times(4)
Negative reviews(5)
Ana_on the run
Twin Room
Stayed in Mar 2025
Traveling with friends
34 review
10/10
Outstanding
Posted on Apr 20, 2025
It’s a great place to stay! Very comfortable bed and pillows. Convenient location! The breakfast was also well stocked.
Anonymous User
Queen Bed Room(SofaBed)
Stayed in Mar 2025
Family
3 review
10/10
Outstanding
Posted on Apr 18, 2025
great location, very convenient to all the attractions. Clean and comfortable. Nice stay.
Michael - happy visitor
Twin Room
Stayed in Jan 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Mar 4, 2025
What a lovely hotel !! For the price I paid I was very impressed with the hotel and the service. Very clean, plenty of staff. Room spotless and new and bright. Shower marvelous, as was breakfast. They kept my bag for me so I could have a wander around before my train home. Superb. Will definitely stay again. Bath was beautiful in sunset.
Guest User
Queen Bed Room(SofaBed)
Stayed in Jan 2025
Family
6 review
10/10
Outstanding
Posted on Feb 19, 2025
The location is just a few minutes walk from the train station, with plenty of restaurants and supermarkets nearby. It’s conveniently close to local attractions and shops. The staff are exceptionally friendly and welcoming, and the breakfast is decent.
Cameo19
Twin Room
Stayed in Jan 2025
Traveling with friends
81 review
10/10
Outstanding
Posted on Feb 7, 2025
Excellent location, right in the centre. Very clean and modern hotel, lovely sitting area in the lobby. Room was cosy and modern with a big TV. Bed was comfortable but pillows were too soft. Shower was powerful. Breakfast was adequate. We parked at the nearby car park that was £20.
Kyoung Jin An
Queen Room
Stayed in Jun 2025
Business traveler
9 review
9.5/10
Amazing
Posted on Aug 1, 2025
Near the train station and the room is spacious. The breakfast is too simple and needs some improvement.
Guest User
Accessible Queen Bed Room
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 12, 2025
Great location, about 15 mins walk from the station and straight across the road takes you to Kingsmead Square with great food places. Very friendly and helpful staff. Lovely breakfast, although very busy at breakfast time with people checking in and out in the same area. Would definitely stay there again.
Guest User
Queen Room
Stayed in May 2025
Couple
1 review
8.0/10
Very Good
Posted on Jun 15, 2025
Very dusty my clothes were full of fluff after sitting on the settee also the shower tray was very dirty full of scum with an orange tinge and the sink was a little dirty tea coffee sugar tray was full of dust and human hair
Fannylgc
Queen Bed Room(SofaBed)
Stayed in Apr 2025
Couple
8 review
7.0/10
Posted on May 26, 2025
Location is good. Walking distance to train station, Roman Baths and restaurants. Breakfast is good.
Guest User
Twin Room
Stayed in Apr 2025
Family
10 review
9.5/10
Amazing
Posted on May 26, 2025
The positives of this hotel are ideal location, room cleanliness, comfortable bed and helpful staff.
The only negative is car park a bit far from the hotel.
AGFOST
Accessible Queen Bed Room
Stayed in Apr 2025
Couple
1 review
9.5/10
Amazing
Posted on May 18, 2025
On initially looking to stay in Bath the room was quoted at £154 .After looking around and coming back the price had gone up to £204 .Despite trying this seemed to be fixed , "or should I say a fix " I'm very unhappy about this as my comittments couldn't be changed although I was quite happy with the hotel itself . Note the shower gel had run out and the shower hand unit was not functioning . I've noted prices are now again offered at a lower price . For these reasons I will await you reply before posting negative reviews on trip adviser etc . Andrew Foster
Stefan’s Travels
King Room
Stayed in Oct 2024
Couple
3 review
10/10
Outstanding
Posted on Nov 12, 2024
The location is perfect, close to Thermae and Pulteney bridge. We stayed here for my fiance’s birthday and I told the hotel beforehand about the event and they left a handwritten birthday card and 2 cupcakes in our room, a very nice touch.
Everything went smooth, breakfast was excellent, there’s a waffle station were you can make your own waffles from scratch. Stayed in a King Room, big bed, soundproofed room, 50” TV, everything you’d ask for a 4-star hotel. We’ll stay again on our next visit to Bath
J3ryet
Queen Room
Stayed in Nov 2024
Couple
22 review
9.5/10
Amazing
Posted on Jan 11, 2025
had a good location as it was near to the shopping area in bath
Guest User
Twin Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 2, 2025
Located very close to Bath Spa train station, the Bath Forum and all amenities. Good breakfast and the staff were very helpful. Nothing was too much for them. The rooms are very clean. Will definitely go again as we really enjoyed everything about Bath. Thank you 😊