Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.0
Service9.1
Cleanliness9.3
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All reviews(271)
Positive reviews(266)
Reviews with photos/video(65)
Delicious breakfast(74)
Easy to get around(29)
Located downtown(28)
Comfortable bed(14)
Convenient for shopping(13)
Friendly front desk staff(9)
Parking difficult(7)
Stayed multiple times(4)
Negative reviews(5)
Ana_on the run
Twin Room
Stayed in Mar 2025
Traveling with friends
34 review
10/10
Outstanding
Posted on Apr 20, 2025
It’s a great place to stay! Very comfortable bed and pillows. Convenient location! The breakfast was also well stocked.
Anonymous User
Queen Bed Room(SofaBed)
Stayed in Mar 2025
Family
3 review
10/10
Outstanding
Posted on Apr 18, 2025
great location, very convenient to all the attractions. Clean and comfortable. Nice stay.
Michael - happy visitor
Twin Room
Stayed in Jan 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Mar 4, 2025
What a lovely hotel !! For the price I paid I was very impressed with the hotel and the service. Very clean, plenty of staff. Room spotless and new and bright. Shower marvelous, as was breakfast. They kept my bag for me so I could have a wander around before my train home. Superb. Will definitely stay again. Bath was beautiful in sunset.
Yasmina
Queen Room
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 25, 2025
Amazing service and the staff is incredible.
For sure I'll come back.
Thanks for this amazing experience.
Guest User
Queen Bed Room(SofaBed)
Stayed in Jan 2025
Family
6 review
10/10
Outstanding
Posted on Feb 19, 2025
The location is just a few minutes walk from the train station, with plenty of restaurants and supermarkets nearby. It’s conveniently close to local attractions and shops. The staff are exceptionally friendly and welcoming, and the breakfast is decent.
Cameo19
Twin Room
Stayed in Jan 2025
Traveling with friends
80 review
10/10
Outstanding
Posted on Feb 7, 2025
Excellent location, right in the centre. Very clean and modern hotel, lovely sitting area in the lobby. Room was cosy and modern with a big TV. Bed was comfortable but pillows were too soft. Shower was powerful. Breakfast was adequate. We parked at the nearby car park that was £20.
pangfiona
Accessible Queen Bed Room
Stayed in Jul 2025
Couple
1 review
8.5/10
Very Good
Posted on Aug 9, 2025
It is very close to Bus Stop, the best hotel in Bath. Close to every things, and easy to assess. Their breakfast is excellent, will book it again or recommend to friends.
Andy 62
King Room
Stayed in Jul 2025
Couple
3 review
10/10
Outstanding
Posted on Aug 6, 2025
Lovely hotel great location, the only negative was I saw people filling up their water bottles from near the coffee machine. The bottle was touching the rim of the water outlet. The hotel should stop this as it’s not not very hygienic . On ships. they have a separate water station where you can fill up a bottle with water. Apart from that love bath and great Hotel
Kyoung Jin An
Queen Room
Stayed in Jun 2025
Business traveler
10 review
9.5/10
Amazing
Posted on Aug 1, 2025
Near the train station and the room is spacious. The breakfast is too simple and needs some improvement.
Guest User
Accessible Queen Bed Room
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 12, 2025
Great location, about 15 mins walk from the station and straight across the road takes you to Kingsmead Square with great food places. Very friendly and helpful staff. Lovely breakfast, although very busy at breakfast time with people checking in and out in the same area. Would definitely stay there again.
Guest User
Queen Room
Stayed in May 2025
Couple
1 review
8.0/10
Very Good
Posted on Jun 15, 2025
Very dusty my clothes were full of fluff after sitting on the settee also the shower tray was very dirty full of scum with an orange tinge and the sink was a little dirty tea coffee sugar tray was full of dust and human hair
Fannylgc
Queen Bed Room(SofaBed)
Stayed in Apr 2025
Couple
8 review
7.0/10
Posted on May 26, 2025
Location is good. Walking distance to train station, Roman Baths and restaurants. Breakfast is good.
Guest User
Twin Room
Stayed in Apr 2025
Family
10 review
9.5/10
Amazing
Posted on May 26, 2025
The positives of this hotel are ideal location, room cleanliness, comfortable bed and helpful staff.
The only negative is car park a bit far from the hotel.
Anonymous User
Twin Room
Stayed in Jul 2025
Couple
5 review
10/10
Outstanding
Posted on Aug 31, 2025
Good location. Near to tourist attractions and many good restaurants.
AGFOST
Accessible Queen Bed Room
Stayed in Apr 2025
Couple
1 review
9.5/10
Amazing
Posted on May 18, 2025
On initially looking to stay in Bath the room was quoted at £154 .After looking around and coming back the price had gone up to £204 .Despite trying this seemed to be fixed , "or should I say a fix " I'm very unhappy about this as my comittments couldn't be changed although I was quite happy with the hotel itself . Note the shower gel had run out and the shower hand unit was not functioning . I've noted prices are now again offered at a lower price . For these reasons I will await you reply before posting negative reviews on trip adviser etc . Andrew Foster