Hotel du Roi & Spa by Sowell Collection

"Perfect hotel with the friendliest staff from all our stays in France. Highly recommended! Here’s the view from our room. Comfy beds and well stocked amenities"

Chateau L Hospitalet Wine Resort and Spa

"We booked this stay many months in advance as a 2 night country retreat between city breaks. The welcome email about a week before arrival advised us that their Michelin starred restaurant was fully booked for the duration of our stay. It would have been useful to have known this might be an issue. They did, however, ask us to advise them of our arrival time which we said would be 3pm. We arrived as expected to be told the room would not be available until 4.00, normal check in time. The time we spent hanging around could have been usefully spent being introduced to the estate, but it was not. In the main most staff seemed to have far more interesting things to do than look after guests. When we finally got into the room it was very nice, as was dinner at the beach that evening. During our stay the chateau was very busy preparing for a big weekend. A huge semi permanent marquee was being constructed and the place was overrun with construction workers who used the pool washroom facilities and had lunch in the soft seating areas. The strong feeling was that the guests there at the time were a distant second priority to the upcoming wedding. The marquee construction was in front of the pool and there was zero acknowledgment that some people we’re trying to enjoy a quiet time. There were numerous examples of lack of attention to detail expected of a five star hotel and generally little evidence of management on the ground. At no time over 2 days did anyone come down to the pool area just to make sure everything was ok and at no time did anyone enquire as to whether we we’re having a good stay. Two positive notes to finish on. The barman in the jazz bar was delightful and we were presented with some lovely wine as an apology for the delay in getting into our room. A nice gesture which was thoughtful but not thought through (we are flying back to UK with little spare baggage allowance). Takeaways. The basis for an excellent resort is there but management needs to pay attention to the little things and engage with guests at the time when things go wrong. No doubt the response will be “why didn’t you tell us”. The answer is it’s your job to check. I never normally give bad reviews so I hope this is useful to the hotel and prospective guests."

Hôtel le Parc - la Table de Franck Putelat

"Very pleasant little hotel, with clean rooms and friendly staff. Excellent location to view the Carcassone castle which you can access on foot (ca 10 m walk). The rooms were quiet. The breakfast was unusual (a' la carte) but very tasty. I guess we benefited from the fact that there is a 2 Michelin star restaurant in the hotel."

Domaine d'Auriac - Relais & Châteaux

"Beautiful hotel in one of the most fabulous cities in the world. Perfect for swimmers and golfers but a wonderful place to visit all year round. Furnishings terrific; restaurant splendid. Carcassone is a gem."

Hôtel Mercure Carcassonne la Cité

"The hotel is in a good location, has a parking lot 🅿️, and is very close to the castle, only a 5-minute walk away. The room facilities are relatively new, and the bed and bedding are very comfortable. The room is small and there is no place to put boxes. The breakfast is good, with a wide variety of bread, desserts, jams, fruits, meats, and juice drinks. The downside is that there are no vegetables. The hotel has a nice small environment, with gardens and swimming pools. Disadvantages: There is sewage flowing across the entrance of the hotel, and it smells like sour swill. It is disgusting to step in dirty water when walking back to the hotel."

Les 2 Drôles d'Oiseaux

Logis Hôtel Restaurant le Clos Fleuri

Hôtel de la Cité Carcassonne - MGallery Collection

"The location of the hotel is great👍Super good, the back garden is close to the city wall, the restaurant's dishes are absolutely delicious, worthy of being a Michelin"

Hôtel Montmorency & Spa

"We just completed a stay at this hotel after staying overnight to visit the castle. It was conveniently located near the castle, breakfast was lovely with fresh juice, bread, and some fruit. However, you do have to pay for parking which I might have missed! The room was clean and spacious."

Hotel du Chateau et Spa Carita

"Right next to the Navarre gateway. The location cannot be beaten. Well laid out and organised for visitors to the Citadel. Breakfasts had lots of locally produced items."

Kyriad Carcassonne - AÉROPORT

"Great budget hotel, and they even have pool, though we didn’t use it. Conveniently located just off the roadway and near shops, supermarkets and petrol station, but quiet nevertheless. The staff were very friendly and kind. We had air conditioning issues with our room on the second night and they immediately changed our room. Breakfast was good. It’s the second time we stayed here. We will come again when in the area."