Ibis Budget Auckland Central

Ibis Budget Auckland Central Reviews

Ibis Budget Auckland Central

20 Wyndham Street, Auckland Central, Auckland, Auckland Region, 1010, New ZealandSee Hotel Details
Ibis Budget Auckland Central
Ibis Budget Auckland CentralIbis Budget Auckland CentralIbis Budget Auckland Central
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1 night

Guest Reviews

8.0/10
Very Good
123 review
Verified reviews
Location9.1
Amenities7.2
Service7.9
Cleanliness7.8
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All reviews(123)
Positive reviews(104)
Reviews with photos/video(27)
Located downtown(19)
Easy to get around(14)
Awesome stay(13)
Convenient for shopping(7)
Strange smell in room(6)
Friendly front desk staff(6)
Negative reviews(19)
Anonymous User
Double Studio
Stayed in Jun 2025
Solo traveler
6 review
9.5/10
Amazing
Posted on Jul 8, 2025
the place is located at the city center & 5 minutes away from britomart station. I was surprised with the balcony view of the auckland sky tower! room is clean & quiet.
Response from Property: Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival.
MiSs TEe 1963
Double Studio
Stayed in Mar 2025
Traveling with friends
22 review
10/10
Outstanding
Posted on Apr 22, 2025
Very good location . Very clean rooms . Small but cozy And beds Very comfortable. Fantastic staff, special shout out to Daniel, Brian and Tina for looking after us and the rest of staff. BONUS tea and coffee in reception on tap 24hrs a day. Very accommodating. Easy to call Uber and accessible to buses to go anywhere.
Response from Property: Dear MiSs TEe 1963,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us.Rest assured that your comment has also been shared with the team, especially Daniel, Teena and Brian, who were very happy to have been able to contribute to your comfort during your stay. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Regards,Blair MortenHotel Manager
Anonymous User
Double Studio
Stayed in Mar 2025
Business traveler
8 review
10/10
Outstanding
Posted on Apr 24, 2025
Had a great stay. Clean room. Polite staffs. I will definitely come back and booked to the same hotel.
Response from Property: Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Regards,Blair MortenHotel Manager
Eason Sia
Double Studio
Stayed in Jun 2025
Traveling with friends
11 review
7.5/10
Posted on Jul 13, 2025
Good location
Response from Property: Dear Eason,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Regards,Blair MortenHotel Manager
Tuomas Ye
Double Studio
Stayed in Jun 2025
Solo traveler
23 review
8.0/10
Very Good
Posted on Jul 26, 2025
Stayed 3 nights at Ibis Auckland. Check-in wasn’t the best — the guy at the front desk seemed pretty grouchy and not very welcoming. Got to the room and found out the aircon and in-room oven weren’t working, which was a letdown. Had to switch rooms the next day, but thankfully the staff after that were much friendlier and more helpful. The new room was okay — clean and decent for the price. But the TV remote was a bit of a pain to use, and there wasn’t much space to hang clothes, which made things a bit inconvenient. Nothing fancy, but it did the job for a short stay. Overall, not a bad place, but could definitely improve on service and room maintenance
Response from Property: Dear Tuomas,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay. Please accept my sincere apologies for the shortcomings in service during your check in. Our team strives for excellent customer service and usually receives good feedback on their work, therefore it is disappointing that we have not been able to meet your expectations. Your feedback is even more valuable as it shows that we need to improve on consistency which I am sure you will find rectified in the future. Rest assured that your comment has been passed on to the entire team and they have expressed genuine regret for the poor impression created.Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Regards,Blair MortenHotel Manager
Nng.ng
Double Studio
Stayed in Apr 2025
Couple
6 review
7.5/10
Posted on May 17, 2025
Good location and fair price
Response from Property: Dear Nng.ng,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Regards,Blair MortenHotel Manager
Nathan
Double Studio
Stayed in Jun 2025
Couple
7 review
8.0/10
Very Good
Posted on Jul 10, 2025
The location was excellent, right in the heart of the Auckland CBD, close to everything. No complaints about the service either. However the hot plate stoves did not work but we didn’t complain about it as we were not intending to use it anyway. The only complaint is that there was a faint odor of either cigarette or vape that you only noticed when ever you first entered the room. We thought we could live with it but it somehow did affect our sleep.
Response from Property: Dear Nathan,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Regards,Blair MortenHotel Manager
Guest User
Double Studio
Stayed in May 2025
Solo traveler
9 review
5.5/10
Posted on Jun 18, 2025
The location in Auckland Central is their selling point. It is next to Revive vegan restaurant, which is great for vegans. The room is average with a small wardrobe and a TV with limited channels (not smart tv). The tiles is small with a bottle of soap for everything.
Response from Property: Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Regards,Blair MortenHotel Manager
DamonTan0112
Double Studio
Stayed in May 2025
Couple
6 review
7.0/10
Posted on Jun 15, 2025
Double studio room is relatively small. Sound proofing a bit bad. Bed also very small. Key card reader a bit problematic. Hard to detect. But the location is good, very close to queenstreet. Less than 1 minute walk. The major cons is the car park is not complimentary. Need to pay NZD30.00 for overnight parking which I think quite expensive.
Response from Property: Dear DamonTan0112,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay. I do appreciate your comment in relation to the parking. Unfortunately, this a public park in downtown Auckland and rate are costly and we are unfortunately hampered by the deal the parking building has offered us. We still believe it is much better value than the approximately $60 per 24 hours you would be paying if you parked there directly. Thank you again for taking the time to share your experience Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Regards,Blair MortenHotel Manager
Michelle Pei Sze
Double Studio
Stayed in Oct 2024
Traveling with friends
3 review
7.0/10
Posted on Nov 30, 2024
Pros - Convenient location - Friendly staff (happy to book airport shuttle or taxi on your behalf) Note - no AC (though they do have a small fan mounted in the corner of the room) - 3in1 shampoo, conditioner, body soap - can take airport super shuttle to hotel $20pp
Response from Property: Dear Michelle,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Regards,Blair MortenHotel Manager
Suban Kamonlert
Double Studio
Stayed in Apr 2025
Family
1 review
4.0/10
Posted on May 11, 2025
No good
Response from Property: Dear Suban,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Regards,Blair MortenHotel Manager
Shu Ying
Double Studio
Stayed in Mar 2025
Family
1 review
9.0/10
Great
Posted on Apr 20, 2025
Very convenient location that is walkable to Viaduct Harbour & is surrounded by many international crusine places. Room has basic necessity for an overnight stay. Wardrobe's hanging bar is a bit too high to reach.
Response from Property: Dear Shu,Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Regards,Blair MortenHotel Manager
Anonymous User
Double Studio
Stayed in Mar 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Apr 23, 2025
Checked in at 1am and no problems at all. Staff were very nice, if you have other needs that are not in the room you can just ask the reception. Location is also very good, right in the middle of CBD. I was also given 2 hours late checkout by Trip.com.
Response from Property: Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Regards,Blair MortenHotel Manager
Karl Lee
Double Studio
Stayed in Feb 2025
Solo traveler
4 review
9.0/10
Great
Posted on Mar 16, 2025
Amazing location, right in the city centre. You do get what you pay for. This is an Ibis Budget and exceptional value for the location, but that does mean the rooms are small and fairly basic - eg there was no table/desk/bedside cabinet so nothing to use the one chair they provide to eat at should you use the kitchenette to make food. To be fair the photos online are accurate so you will know what you are getting. However the bed was comfortable and the shower was hot. The room is a bit dated but it was clean and it came with facilities to cook your own food too which is a bonus if you are trying to save money
Response from Property: Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Regards,Blair MortenHotel Manager
Guest User
Double Studio
Stayed in Feb 2025
Solo traveler
9 review
8.0/10
Very Good
Posted on Mar 3, 2025
Budget is a key word for this hotel. More a hostel with private rooms than a hotel. Good for 1 night but I wouldn't recommend for a longer stay. I stayed in double studio. There's no furniture in the room except bed, tv stand and one stool so you end up doing everything on bed. No bedside table, night lamp etc, only ceiling light (switch is located far away from bed). Can't fully unpack as there is no wardrobe. There's small cupboard with rail and 3 hangers but it's so high, it's impossible to reach those hangers. The double studio has a small kitchenette with hot plates and sink. Cooking is not expected as no pots or utensils are available (removing the kitchenette and adding wardrobe or desk would likely be more beneficial to customers). On the plus side, fridge, kettle, tea, coffee, microwave and iron is available in the room. Location is very convenient, very close by or in short walking distance to main attractions. Noise from outside can be disturbing late into the night, especially during the weekends. Easy to get to/from the airport with SkyCity bus which is just couple blocks away.
Response from Property: Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay. I do apologise that you were not informed upon arrival that you could request cooking utensils from our friendly team at reception. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Regards,Blair MortenHotel Manager