"The breakfast is very good. Hotel located near two shopping malls in Asuncion. Comfortable room."

"I recently stayed 7 nights at the Sheraton Asuncion Hotel and overall had a very pleasant experience. The hotel has been recently renovated and now feels very elegant and modern. The refreshed design gives it a contemporary atmosphere while maintaining a warm and welcoming feel. The location is also perfect, very convenient and close to everything you may need during your stay. Everything was great, with only a few minor details in the bedroom that needed attention, but what truly stood out was how quickly and professionally the staff handled them. The service was exceptional throughout my stay. The entire front desk team made me feel at home from the moment I arrived, especially Benjamin, Patricia, and Hector, who went above and beyond to ensure everything was perfect. The breakfast staff were equally warm and attentive. While the breakfast selection was somewhat limited, everything offered was fresh and tasty. The rooftop pool was amazing, especially on the hot days, and the pool bar staff were always attentive and friendly. Overall, a wonderful stay with outstanding service. I would definitely return."

"Overview Marketed as a five-star establishment, this hotel falls significantly short of that standard, offering an experience more in line with a 3-star property at best. However, the excellent value for money creates a compelling proposition for budget-conscious travelers. Location The location truly stands out as exceptional (AAA), situated within a small shopping center which provides convenience but comes with notable drawbacks. Room Quality Linens: The towels are noticeably dated and in need of replacement Infrastructure: Air conditioning systems are subpar Noise Insulation: Virtually non-existent, particularly problematic given the hotel's location Noise Issues Upper Floors: Clearly audible gym classes from the shopping center First Floor: Additional disturbance from restaurant and bar equipment (mixers and other kitchen equipment) Overall: Inadequate soundproofing throughout the property Dining Experience Breakfast Quality: Decent but basic Beverages: Filtered coffee only (no espresso options or cappuccinos) Positives: Fresh fruit juices available Food Safety Concern: Cold cuts and cheeses are not properly refrigerated (not kept on ice or cooled), raising concerns in the hot climate Staff General Demeanor: Kind and courteous Responsiveness: Very attentive when directly engaged Breakfast Service: Staff frequently distracted by personal cell phones, creating an unprofessional impression Value Assessment Despite its five-star classification, this hotel delivers an experience more aligned with a good three-star establishment. However, the value for money is excellent, making it a worthwhile option for travelers who can tolerate the noted deficiencies. The combination of prime location and affordable pricing compensates somewhat for the shortcomings in amenities and service."

"Good hotel ? Modern and located in the shopping area of ​​Asuncion ! Great breakfast"

"HOTEL EXCELENTE CON TODAS LAS LETRAS"

"Good breakfast. One day they didn't clean the room. We complained."

"We had a really nice experience. The hotel is located in a good area and is very accessible. The staff is polite. The hotel includes a pool, sauna, wellness services and a gym. The rooms are spacious."

"This hotel has strong air conditioning, is two blocks from a supermarket, and offers airport pickups and dropoffs with one of their own staff, assuring safety and reliability for guests. I was on the sixth floor which had only six rooms so I felt as if I had the whole floor to myself! There is a sauna and steam room/spa available during the day but I did not have time to avail myself of them. Front desk is available 24/7. Cecilia, Chañar, and Ana were always happy to help and answer any questions I had. Maintenance is there around the clock also, and they were quick to respond when I had battery issues in my room safe. My room included breakfast and that was special, all you can eat buffet that included some local delicacies from Asunción. Hot dishes, cereals, breads, sweets, fruits were all available and replenished as needed. Apparently you can also order eggs any way you want (including omelet) but I did not realize that until halfway through my stay. I recommend this as a good value accommodation with staff who genuinely care."

"The hotel was a great experience! It was just inaugurated, beautiful and modern decoration, quick and agile check-in, helpful and smiling staff, and all the hotel was profumed and clean. The room was wide, elegant decoration, hand painted picture, tasteful furniture, had a dressing table and iron (important details), as well as express coffee shop, fridge, TV with more than 70 inches. The bathroom floor is heated! We have dinner in the hotel restaurant, beautiful, with a kelder and prices are excellent and cheap compared to the restaurants in Brazil. We find it very interesting to have separate sauna and hydromassage for men and women, thinking about the comfort and privacy of the guests. We really are enchanted with the top quality of everything!"