"Used this as a base while heading up to Bamburgh Castle from York. Located outside of the town next to a nature reserve which was good for the kids to go and feed the ducks in the morning and evening before heading off. Room was fine, looking a bit old now but clean and tidy. Good value. Noise level was reasonable considering the location next to a main road. Staff were great and very helpful. Attached restaurant is huge so plenty of space in the morning for breakfast and lvoely views out over the lake. Convenient travelling distance to the town which has all facilities required."

"The room was clean and spacious unlike other cheap rooms. Staff was very friendly and helpful. Breakfast amazing and super delicious.. Overall it will kill (win your heart)❤️"

"The reception staff treated us rudely and showed no respect for guests because of a mere 50-minute delay in checking out. Therefore, I do not wish to book this accommodation again. Thank you."

"Hotel is very close to Newcastle airport. You can walk to the airport from the hotel. Very basic hotel just good for sleeping."

"The room is clean and tidy, but the location is a little bit far away from the city centre."

"Wonderful clean hotel as always, with smooth check in & check out. Spoke to members of staff on the phone previous to coming to the hotel about a question we had about linking the booking days together & the staff was so lovely & so polite & helpful. Rooms are always smelling fresh, spacious, beds always big & comfortable. Always love that about The Village hotel at Cobalt, however we have been left feeling a bit deflated after going for some lunch in the pub bar on the last day of our stay at the Hotel today. Ordered 2 chicken wraps & the menu states for £1 only you can add a soft drink - ordered the wraps & asked I could have 2 coke zeros with them, but for some reason was not charged that deal price it stated on the menu. Cost £9 for 2 coke zeros on draught which tasted flat ! when I queried with the man at the bar, was told I should have stated that I wanted the £1 deal & not the more expensive price? Yet ordered the wraps & soft drinks together.... Was told that if you don't say to do that, they don't automatically grant it... Urm, what?.. not very good service at all. No staff around apart from him as well and qué was backed up. Everything was lovely with the hotel it's self apart from this experience with rude member of staff in the bar/pub. Don't charge the customers who's staying in your hotel over the odds when it's clearly a deal with a soft drink in the menu !"

"Waited for somebody to check me in for over 20 minutes, when somebody arrived there was a good number of us waiting. Room was small but clean. No chair provided for desk."

"Hi it was lovely just bar closed as someone was a lot nasty to the staff shame on them"