Caramel, A Grecotel Resort to Live

"I had a truly wonderful stay at this resort. The property is beautiful, but what stood out the most was the outstanding hospitality. I experienced an issue due to the travel agency I booked with, but the resort team handled it quickly and in the most professional way. Their support and kindness turned a problem into a positive experience, and I truly appreciate that. The food was delicious, the service was excellent, and I even extended my stay because of how much I enjoyed it. This will definitely not be my last visit — their warm welcome and genuine care make me want to return again and again. Many thanks to the entire team, without exception. "

Rethymno Palace

"Lovely place, lovely staff, great food. Overall an amazing experience. Andreas the manager is such a good host, very friendly and always in a good mood, eager to make you laugh. Totally recommended!! We’ll come back for sure."

Amira Luxury Resort & Spa - Adults Only

AQUILA RITHYMNA BEACH

"***** reception boss, some ****** in the main restaurant. Beach towels changing hours from 10 to 14 daily. It is too short."

Grecotel LUXME White

"The stay was pleasant. But the selection of food was extremely poor. The room is a bit small for a couple"

White Olive Elite Rethymno

"It was so amazing time we spent. The hotel is perfect. So kind personnel. We were satisfied with room service. The food was delicious and various. So,I'd like to advise every family to try it out. Weather, outstanding sea and beautiful landscape whith careness of professionals will make your vocation unforgettable."

Uzenie All Suites Boutique Resort

"Modern resort, right on the sea. Very friendly and professional staff. As in the best five-star hotels, many small touches make a difference. I had a small problem with my room, and they immediately responded by offering an upgrade; I was very pleased. I will definitely return to this resort to spend more time."

Rethymno Mare Royal & Water Park

"First of all not a 5 star , 3 at best , rooms dirty , not well maintained.we had a 2 bedroom family suit !! It was 1 room with a glass divider down the middle, and definitely not a suite, it’s so they can charge you €70 as soon as you turned up.Entertainment from animation team only in French not interested in any other language, and what I could tell worst animation team I’ve ever seen , 3 bars with only one bar staff who are very slow , always a long queue, Food same rubbish each night most of it was lukewarm at best , nothing like the pictures , In all a miss sold holiday for loveholidays . And a hotel that’s over charging for something they can’t deliver, but happy to take your money with nothing in return. To be honest the only positive about this hotel is the air conditioner in your room ( because the main hotel air con is off) was really good , and the 2 gentlemen that show to your table at meal time were brilliant, shame that’s it !!! Save your money and go somewhere else"

The Syntopia Hotel - Adults Only

"Hotel; Astectically very nice, a good feeling to the place with a relaxing boutique / boughie style; good vibe with music being played it was almost hypnotic at times / amazing smell in the hotel. ( on arrival we received No arrival drink as advertised, minor issue !! ) Rooms; Some rooms are small and some face onto a road at the back of the hotel, some people said the road was noisy but it was ok with us. Rooms facing the main pool are good. Upgrade if you have an issue, we tried but none available. Food; Only a Buffett Restaurant ??!! Breakfast; Selection ok / Lunch; Selection ok / Dinner; Selection ok. Our Main issue was the food was never HOT at best is was warm for ALL sittings. Breakfast got busy around 8;30 to 9am, struggle to get a seat. Canteen; Provided good snacks and very good service. Pools; 3 x Pools ( Main Pool , Catch Pool, Rooftop Pool ) Main Pool; Sunbeds over the pool get taken before 6am, noise from the road at the opposite end of the pool from the restaurant. Sun only gets on the side opposite to the bar. Rooftop Pool; on the 3rd floor opens at 10:30am , que to get up there on the stairs from just after 9am !!! Catch Pool; Very enclosed , again you need to be up early if you want a sunbed. Hotel needs to police the sunbed situation better ??? people placing towels on sunbeds before 6am them coming back to them at 10am ??? Beach; Beach is a 5 minute walk away along the road on the opposite side to the hotel. Sunbeds at Roulis Beach are 15 euros for 2 sunbeds ( give you 2 small water as well ). Beach is nice, you will need sea shoes to enter the sea. Lunch Box from the hotel is pathetic , we threw ours in the bin, eat at Roulis Bar it is ok and reasonable. Bars & Drinks; Main bar at main pool, Rooftop Bar, Catch pool Bar; Drinks on the All Inclusive package are ok and service is good. Some Branded Drinks and Wines were extra. Spa; We did not use. Hidden Extra's include; Safety Deposit Box in your room is chargeable at 3 Euros a Day. Roulis Beach is 15 Euros for 2 sunbeds per day. Late check is charged at 25 Euros per Hour. Staff are on the whole gave a very good service; Special mention to; Ioanna from Guest Relations / Athanasia & Christina in the restaurant. At this current time we would not return to the hotel due to minor issues which need addressing ( Extra charges , Food being warm at best in the Restaurant and the Sunbed issues at All pools )."

Rethymno Mare & Water Park

"On the sandy beach close to one of the most beautiful towns in Greece. Ideal for families with kids, couples- young and old, group of people. Lots of fun, activities and quiet areas. Spacious, clean and cosy rooms. Comfortable bed. Good price for that location and for 5 star hotel. Lots of amenities- water parks, kids areas, kids occupation, adult areas, disco, bars, restaurants, music, amazing food and most of it brilliant customer service. I will def come back."