"Great place to stay in the heart of Appenzell. The rooms were quite comfortable and the beds were good. We had breakfast and dinner at the hotel and it was excellent. I particularly enjoyed opening the windows of our room and listening to the church bells ringing in unison all across the valley to mark some special occasion (I think it was the end of the week-end). I wish I had more time to spend walking around the countryside."

"We stayed here one night on a group tour. The hotel is super cute and cozy. Feels like you are going to grandma’s house with baskets of toys everywhere. All the rooms appear to be a different layout. Our room was HUGE. The bathroom was very big even with the odd chair inside. Our unit faced a courtyard so luckily no one was smoking or talking out there while we were trying to sleep. Now about the bed. It was hard as a rock. Very uncomfortable. I could not come back for that reason. The breakfast too was big. They just had usual cold items. You could boil eggs to your liking."

"Very nice hotel with great rooms with lots of space. The rooms are made of beautiful and carefully crafted wood. The beds are large and with good bedding. The hotel is well located in the center of Appenzell and you can reach everything with just a short walk."

"After our 6-day stay here we have concluded that this is probably the best-run hotel we have ever stayed at. The room was very comfortable, although some less soft pillows would have been appreciated. We noted the absence of a safe in the room, but felt it was probably not a necessity in this part of Switzerland, nor in this hotel, and we left some valuables in the room during the day quite happily. Everywhere is exceptionally clean (something that many hotel chains struggle to achieve these days!), and the staff are second to none - helpful, friendly, courteous at all times. We had breakfast and dinner here each day, and the food is superb. We will almost certainly return to Appenzell at some time and will automatically book a room at this hotel. A very big thank you to Stephan, Denise, and their staff for making our holiday so enjoyable."