Mercure Almaty City Center
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1 night
1 room, 2 adults, 0 children
All properties in Almaty
Mercure Almaty City Center
No. 7 of 4-Star Select Hotels in Almaty
Abylai Khan Ave 53, Almaty, 050000, Kazakhstan
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Last booked 2 hrs ago
Highlights
Varied breakfast
Airport pick-up availableGreat views
Comfy rooms
Excellent serviceShow more
Amenities
Sauna
Spa
Massage room
Gym
Public parkingFree
Priority airport pick-up
24-hour front desk
Luggage storage
All amenities
Property Description
Perfect choice if you're planning a business trip or considering a leisure travel. The hotel is located in central part of the city, in close proximity to various landmarks. Facilities and services include two restaurants with the finest cuisine, lobby-ba r, 4 spacious conference rooms, and a relaxing spa-center. Hotel boasts 117 well-appointed guestrooms with unique inspired design by local culture and traditional art.
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9.2/10
Everything is good the room is clean..
All 156 reviews
Surroundings
Metro: Zhibek Zholy
(850m)
Metro: Raiymbek batyr
(1.1 km)
Airport: Almaty International Airport
(13.6 km)
Train: Alma Ata 2
(1.0 km)
Train: Almaty 1 Train Railway Station
(10.1 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
11
Superior Suite
1 King bed
Has window
Non-smoking
Air conditioning
Minibar
Private toilet
Slippers
Check Availability
5
Standard Queen Room
1 Queen bed
Has window
Non-smoking
Air conditioning
Minibar
Towels
Toothbrushes
Check Availability
6
Standard Twin Room
2 Single bed
Has window
Non-smoking
Air conditioning
Minibar
Towels
Toothbrushes
Check Availability
11
Superior Room
1 Double bed
Has window
Non-smoking
Private toilet
220V power outlet
Multi-standard power outlet
Hair dryer
Check Availability
Guest Reviews
9.2/10
Great
156 reviews
This property hasn't received any negative reviews in the past 2 months.
- Cleanliness9.2
- Amenities8.9
- Location9.3
- Service9.3
Average for similar properties in Almaty
Review summary
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Location: The hotel is situated in the city center, providing convenient access to dining, shopping, and entertainment options. It's close to Albat Pedestrian Street and various cafes and restaurants, making it ideal for tourists and business travelers alike.(based on 52 reviews)
HANAJAIS
July 14, 2025
Everything is good the room is clean..
Guest User
September 4, 2025
Great location with delicious breakfast. Special Thanks to their front desk staff who help us a lot on solving our problems e.g visa, Yandex go app etc.
Zulkefley Bin Azli
July 4, 2025
Excellent hotel.
Aircon is good better than Holiday inn express.
Room is large .
Toilet is huge.
Customer service is excellent.
Annats
July 23, 2025
Area is rather strange, but it’s city center. Restaurant is a long wait :) breakfast ok for a 4 star hotel.
Rafaelluis
July 8, 2025
I just stayed here for 1 night . The room is nice but the water pressure is not that strong compared to other hotels around the area .
Guest User
May 12, 2025
Great hotel in convenient location. Had spent the previous 3 weeks travelling the Silk Road and trekking in Kyrgyzstan so some luxury was welcome. Ideally would have preferred a swimming pool but the top storey jacuzzis were a treat. Only quibble was that there were no toiletries in the bathroom when we arrived other than shampoo and shower gel dispensers which were riveted to the wall of the shower. When I asked for hair conditioner I was informed that it was not available for basic rooms. It would have been so easy for them to have given me the hair conditioner and then receive a 10/10 rating but they were quite obstinate in refusing to do so.
Guest User
May 13, 2025
Awesome stay in Almaty! Location is perfect! A lot of cafes and food around the alley. Staffs are polite and helpful as well! Late check out timing could be improved given the flights out of Almaty timings. Otherwise, Room is modern and amazing and clean!
Ms. TRAVELLER
September 6, 2024
I loved how spotless this hotel is.. super super clean. Excellent location & everything is superb.
Location perfect
The room size perfect
The staff perfect
The hospitality is superb
The bedsheets and pillow cases spotless
Everything is just superb. You won’t regret it!!
Services & Amenities
Most popular business facilities
Sauna
Spa
Massage room
Gym
Public parking
Free
Priority airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Priority airport drop-off
Additional charge
Taxi booking service
Conference room
Business center
Multi-function room
Wi-Fi in public areas
Free
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Shuttle service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Taxi booking service
Business services
Multi-function room
Fax/copying service
Additional charge
Conference room
Business center
Front desk services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Food & drink
Snack bar
Bar
Room service
Public areas
No smoking in public areas
Smoking area
Water purifier
Elevator
Health & wellness
Spa
Gym
Massage room
Sauna
Turkish bath (Hammam)
Cleaning services
Ironing service
Additional charge
Clothes dryer
Facilities for children
Children's meals available
Accessibility
Accessible rooms available
Safety & security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire alarm
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds can be added, but cribs cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 17 years old and under | Contact property |
Adult | 7,600.00 KZT (approx. AU$22.90) per person per night |
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | Free |
Adult | Buffet:10,000.00 KZT (approx. AU$30.13) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2018
- Number of Rooms: 117
Phone:+7-727-3442850
Email:HB0P4@ACCOR.COM
Perfect choice if you're planning a business trip or considering a leisure travel. The hotel is located in central part of the city, in close proximity to various landmarks. Facilities and services include two restaurants with the finest cuisine, lobby-ba r, 4 spacious conference rooms, and a relaxing spa-center. Hotel boasts 117 well-appointed guestrooms with unique inspired design by local culture and traditional art.
Frequently Asked Questions
What’s the cancellation policy at Mercure Almaty City Center?
The cancellation policy at Mercure Almaty City Center depends on your room type and booking terms.What’s the cancellation policy at Mercure Almaty City Center?
What are the check-in and check-out times at Mercure Almaty City Center?
Check-in at Mercure Almaty City Center starts from 15:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Mercure Almaty City Center?
What amenities, facilities, and services are offered at Mercure Almaty City Center?
Popular amenities and services at Mercure Almaty City Center include Shuttle service.What amenities, facilities, and services are offered at Mercure Almaty City Center?
Are pets allowed at Mercure Almaty City Center?
No, pets are not allowed at Mercure Almaty City Center.Are pets allowed at Mercure Almaty City Center?
How do I get to Mercure Almaty City Center from the nearest airport?
The nearest airport is Almaty International Airport, located about about 26 mins from hotel by car (13.6 km) away.How do I get to Mercure Almaty City Center from the nearest airport?
Does Mercure Almaty City Center offer airport transfer services?
Yes, Mercure Almaty City Center offers airport transfer services. Contact the hotel in advance to confirm availability and fees.Does Mercure Almaty City Center offer airport transfer services?
About This Property
| Nearest Airport | Almaty Intl. Airport |
|---|---|
| Distance to Airport | 13.62KM |
| Nearest Train Station | Alma Ata 2 |
| Distance to Train Station | 1.05KM |
| Nearest Subway Station | Zhibek Zholy |
| Distance to Subway Station | 0.85KM |
| Average Price From | AUD305 |
| Hotel Star Rating | 4 |