Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities8.8
Service9.1
Cleanliness9.0
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All reviews(53)
Positive reviews(49)
Reviews with photos/video(12)
Great service(11)
Awesome stay(7)
Quiet & comfortable(6)
Negative reviews(4)
Anonymous User
Special Single Room
Stayed in Dec 2024
Solo traveler
9 review
8.0/10
Very Good
Posted on Jan 11, 2025
Good place for Chinese travellers. Walkable distance to major attractions (e.g. Green Bazaar etc) They also have a restaurant that serves Chinese lunch and dinner.
Response from Property: Thank you very much!
Igor Olegovich
Comfy Queen Room
Stayed in Apr 2025
Business traveler
51 review
10/10
Outstanding
Posted on May 24, 2025
Small China in Almaty. Staff speak everybody here from China. Breakfest only Chinese. If u wanna find a food, need go tp breakfest atleast 1 hour before breakfest close. Otherway u will find here only rice )))
Response from Property: 謝謝您的評論 祝您生活愉快
Rose3
Family Room
Stayed in Mar 2025
Traveling with friends
56 review
4.0/10
Posted on Apr 7, 2025
I don’t know…we arrived in our room and there was a pile of screws on the floor that just fell out of the wall from construction. Room smelled a little smokey. It was relatively clean but not comfortable. Closet door was falling off the hinge.
Response from Property: Thank you for your feedback. We will take immediate action to improve it.
Xujiaju
Special Single Room
Stayed in May 2025
Business traveler
1 review
2.0/10
Posted on Jun 13, 2025
Very bad Service: Very bad
Original TextTranslated by Google
Response from Property: Thank you for your comment and wish you a happy life
Rong
Family Room
Stayed in Jan 2025
Family
116 review
10/10
Outstanding
Posted on Feb 11, 2025
The hotel service attitude is good, the room is relatively large, with heating, air conditioning, slippers, smoking is allowed, and the breakfast is Chinese style. The quantity and variety are not many, but it is enough to eat. Because it is booked for three days, early and late check-out is possible.
Original TextTranslated by Google
Response from Property: Thank you for your good review
Guest User
Comfy Queen Room
Stayed in Jan 2025
Couple
1 review
4.5/10
Posted on Feb 11, 2025
I went there for the Chinese hotel and Chinese breakfast, but I was disappointed. The hotel is in an inconspicuous place. The taxi drove us to the side door. Later I found out that the main door was on the other side, and it was a small iron door. It looked a bit like a prison gate. The Xinjiang lady at the front desk was a cold beauty. She spoke in a businesslike tone. As a service practitioner, you still need to have some art of speaking. After experiencing the service of the motherland, I am really a little uncomfortable. (I didn’t want to be a boss.)
We booked a wooden house. It said that it was renovated in 2024, so there was still a smell of paint. The room was very simple and the air conditioner was very loud. It must be turned off when sleeping, otherwise you can’t sleep.
The bathroom is even more shabby. It feels like the boss has reduced all costs to the lowest possible level. The most annoying thing is that when taking a shower, the water in the shower room immediately overflows outside. After taking a shower, you have to wade in the water and step in it. The water may not leak out until a night has passed. The shower curtain is also hard to describe. It is useless and looks very dirty. I hope the boss can improve the bathroom. It is too difficult for us tourists.
The breakfast was also very disappointing. There were not many stir-fried dishes. They were placed in a stainless steel basin and were almost cold. The millet porridge was quite hot. In the cold weather, I could only rely on this bowl of millet porridge with warm buns and cold dishes. Anyway, it was enough to fill my stomach.
The only thing I was satisfied with was that the bed and quilt were quite comfortable, and the room was quiet. I finally slept well that night.
Original TextTranslated by Google
Response from Property: Thank you for your honest feedback. We will take it seriously and work hard to improve. Wish you a pleasant journey.
Guest User
2-bed Room
Stayed in Dec 2024
Family
47 review
10/10
Outstanding
Posted on Feb 12, 2025
The hotel is run by Chinese people, and the breakfast includes eggs, rice dumplings, etc., which are enough to fill you up, and there are also fried seasonal vegetables. You can also order dumplings and stir-fried dishes, which is very convenient and the price is reasonable.
Original TextTranslated by Google
Response from Property: 謝謝您的評論 祝您生活愉快
Guest User
Comfy Queen Room
Stayed in Dec 2024
Business traveler
15 review
10/10
Outstanding
Posted on Jan 11, 2025
Generally speaking, it's good, there is Chinese food, the front desk can speak Chinese, the room is relatively quiet, and it's clean overall. But there is a water leak in some parts of the room, and there is a Chinese adapter but a Kazakh hair dryer.
Original TextTranslated by Google
Response from Property: 給您帶來不便,敬請諒解,漏水問題是暖氣包滲水造成的,我們已經第一時間發現並處理好,我們的電源插座是中式五孔插座,上面的兩孔可以圓頭和扁頭通用的,吹風機的圓頭是可以使用的,感謝您的關注和評價!
Juzi·xiansheng
Comfy Queen Room
Stayed in Oct 2024
Solo traveler
12 review
9.5/10
Amazing
Posted on Nov 14, 2024
Compared with other hotels in Almaty at this price on Ctrip, it is already very good. The only missing facility is the dry and wet separation, which is separated by a curtain, which is not very accustomed to.
Original TextTranslated by Google
Response from Property: Thank you for your review, we will make up for the shortcomings as soon as possible and look forward to your next visit!
Guest User
Comfy Queen Room
Stayed in Sep 2024
Business traveler
5 review
9.5/10
Amazing
Posted on Dec 7, 2024
Newly opened hotel, very quiet, Chinese breakfast👌. Located in the city center, very convenient for travel.
Original TextTranslated by Google
Response from Property: 歡迎下次再來!
Kayanyongge
Comfy Queen Room
Stayed in Nov 2024
Traveling with friends
21 review
10/10
Outstanding
Posted on Dec 11, 2024
Very good, come on China
Original TextTranslated by Google
Response from Property: 感謝您的支持與和厚愛,我們一起加油!
Yining
Business King Room
Stayed in Dec 2024
Solo traveler
15 review
10/10
Outstanding
Posted on Jan 29, 2025
The Chinese Hotel in Almaty, because I was going to Uzbekistan, I stayed in Almaty for a day. Although it was booked at short notice, the hotel was very good, the breakfast was especially good, the Chinese food, the boss was very nice, took me to the room and everything was arranged very well. Highly recommended.
Original TextTranslated by Google
Response from Property: Thank you for your praise and encouragement~ We will do better and better
Meiyoushequdeshequ
Comfy Queen Room
Stayed in Nov 2024
Business traveler
73 review
10/10
Outstanding
Posted on Feb 11, 2025
Facilities: Very good
Hygiene: Very good
Environment: Very good
Service: Very good
This hotel is cost-effective and overall very good. The stay experience is very good and can be lived in for a long time. It is a very, very good choice.
Original TextTranslated by Google
Response from Property: 謝謝您的好評。
setevn
Comfy Queen Room
Stayed in Sep 2024
Business traveler
1 review
8.5/10
Very Good
Posted on Dec 27, 2024
The hotel is run by Chinese people, the front desk is Chinese, communication is convenient and reassuring, and the front desk service attitude is very good and enthusiastic.
Original TextTranslated by Google
Response from Property: 謝謝您的鼓勵和對我們工作的認可!
David_Zhu01
Comfy Queen Room
Stayed in Nov 2024
Business traveler
96 review
8.0/10
Very Good
Posted on Dec 31, 2024
Excellent location, the front desk lady's service is very good, great 👍
Original TextTranslated by Google
Response from Property: Providing you with value-for-money services is our unshirkable responsibility!