Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.4
Amenities6.9
Service6.9
Cleanliness7.3
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All reviews(157)
Positive reviews(116)
Reviews with photos/video(33)
Delicious breakfast(29)
Awesome stay(23)
Convenient location(23)
Easy to get around(21)
Close to airport(16)
Amenities lacking(12)
Large rooms(10)
Tasty restaurant(5)
Negative reviews(41)
Anonymous User
Vip Hostel
Stayed in Jun 2025
Solo traveler
7 review
10/10
Outstanding
Posted on Jul 10, 2025
Amazing hostel in Almaty. Receptionists can speak English. That’s plus point from this hostel, chinese restaurant and SPA. I ever try other hostel but this one is better and so quiet. Very clean, good breakfast, express laundry and excellent services. Because with hotel so looks luxury.
Dezy88
Vip Hostel
Stayed in Apr 2025
Solo traveler
49 review
8.0/10
Very Good
Posted on May 29, 2025
Close to airport , good access to train station and also bus station in Almaty 1 . Nice surrounding . Maybe a bit far from downtown .
If you getting the hostel you can’t use the main facilities but you get great buffet breakfast . Good for 2 night stay not more.
Toilets are clean
Eu Jedd
Standard Double Room
Stayed in Mar 2025
Business traveler
1 review
7.0/10
Posted on Apr 29, 2025
Room was dated, good thing was that it's a short cab ride from airport
Response from Property: Thank you for your feedback, Eu Jedd. We’re glad you appreciated the convenient location near the airport. We’re continuously working on updating our rooms and improving the overall guest experience. Your comments are valuable to us, and we hope to welcome you again in the future!
Anshu Kumar
Economy Double Room, No Windows
Stayed in May 2025
Solo traveler
1 review
9.0/10
Great
Posted on Jun 18, 2025
Nice amenities. Hotel is a bit old and room is old. But there s a good restuarant in the hotel
ASHIKUR
Economy Double Room, No Windows
Stayed in Apr 2025
Solo traveler
6 review
4.0/10
Posted on May 18, 2025
Just for 2 hours early check up they took half of 1 day hotel price. no hot water and not friendly
Response from Property: Dear Ashikur, Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Early check-in is subject to availability and charged accordingly as per hotel policy. We apologize for any inconvenience regarding hot water and the service — we will review this with our team to improve. We value your input and will work on enhancing our guest experience.
TayJoel
Standard Double Room
Stayed in Jul 2024
Couple
2 review
4.0/10
Posted on Aug 10, 2024
I originally booked this hotel because I wanted somewhere inexpensive near the airport. That it's about 15 minutes away from the airport is one of the few good things I can say about this place. The other things are that the breakfast is surprisingly good, and the staff were at least helpful (we had read comments about some staff trying to scam tourists, which did not happen to us, at least.)
I'll leave out issues like the TV not working, or the fixtures being poorly installed.The main issue with this place is the cleanliness, or lack thereof. The first thing you see in the room is the many suspicious stains on the carpet. The bedding had holes, and the bathroom had hair all over the floor. The toilet doesn't really flush, instead only dispensing a steady trickle of water. The bathtub is slow to drain. To top it all off, we woke up in the morning absolutely baking because the air conditioning was completely insufficient to cool the room once the sun came up.
The hotel is inexpensive, but it still feels like extremely poor value because of everything we had to put up with.
Guest User
Economy Double Room, No Windows
Stayed in Dec 2024
Solo traveler
17 review
6.5/10
Posted on Jan 22, 2025
The breakfast was excellent. Everything else was average. Room heating couldn’t be turned down. Location was ok. Front desk staff mostly uninterested in helping with questions.
IBRAHIM✈️
Economy Double Room, No Windows
Stayed in Jun 2024
Solo traveler
56 review
4.0/10
Posted on Jul 7, 2024
It’s okay not like a 4star normal rooms normal futures , just okay also staffs not too much friendly , especially securities also location main walking streets clubs 10km above from the hotel
Jage Dolor
Standard Double Room
Stayed in May 2025
Family
7 review
4.5/10
Posted on Jul 1, 2025
No aircondition and the floor was very dirty.
Awang Iskandar
Economy Double Room, No Windows
Stayed in Sep 2024
Business traveler
5 review
8.0/10
Very Good
Posted on Dec 11, 2024
The location is good, within few minutes drive from Almaty Airport.
The breakfast is excellent
The room is spacious but no window making it a little bit warm.
The receptionist staff is not helping much.
The wifi connection is bad.
Ahmad Bachir
Economy Double Room, No Windows
Stayed in Feb 2025
Solo traveler
4 review
5.5/10
Posted on Mar 20, 2025
Room w without windows average standard cheap price hotel
Response from Property: Dear Ahmad,Thank you for your inquiry. We do offer economy rooms without windows at an affordable price. These rooms are designed for guests who are looking for a budget-friendly option while still enjoying the comfort and amenities our hotel provides.If you have any further questions or need assistance with booking, feel free to reach out, and we will be happy to help!
Tungalag Lkhundevjamts
Standard Twin Room
Stayed in May 2025
Business traveler
19 review
7.0/10
Posted on Jun 10, 2025
Good near the airport, far from traffic
Dr.Sunshine
Economy Double Room, No Windows
Stayed in Nov 2024
Couple
8 review
6.0/10
Posted on Dec 29, 2024
Refrigerator failure in the room and poor coffee pot cannot be used.
Anonymous User
Economy Double Room, No Windows
Stayed in Sep 2024
Traveling with friends
3 review
5.5/10
Posted on Oct 7, 2024
Quite bad experience. No airconditioner / fans. No water heater. Poor receptionist service.
Anonymous User
Economy Double Room, No Windows
Stayed in Jan 2024
Solo traveler
39 review
8.0/10
Very Good
Posted on Feb 10, 2024
What's good?
Location near the airport, good breakfast, big room.
What's not good?
Rooms were not cleaned unless you ask for two consecutive days. Faulty flush and aircon not working at room 412