"Beautiful setting and lovely period wooden clad reception rooms. Staff all friendly and helpful. Room had few issues which should been addressed before arrival, all but one resolved during visit. EV chargers on site which was handy."

"The place has character, the staff are friendly and helpful, and my dinner was delicious. I really enjoyed it."

"Hotel undergoing renovations, no porter, not good to have guests there"

"Very bad food and service"

"good hotel not far from town centre also staff was very helpful"

"The facilities are complete. I was assigned a ground floor room, and the view outside the window was just a wall, so no scenery. The closet door and room door are poorly designed; the closet door was really hard to open. The bathroom is very spacious with a bathtub, and the heating worked well. The duvet was quite thin, which wasn't ideal as it happened to be cold during my stay. Regarding cleanliness: The bathroom was clean, but the bed had some lint/fuzz, and the duvet had some loose threads. For service: The lady at the front desk who checked me in was very nice. She slowed down her speech when she realized I wasn't a native speaker and was very patient in answering my questions. Luggage storage was also very convenient. The only drawback is that the walk to the hotel is difficult. The hotel is close to the train station as the crow flies, but the road is very steep, making it really tough to pull luggage. I wouldn't want to experience that again. (The view outside the hotel is nice though!)"

"Excellent historic hotel in the centre of town"

"Super friendly staff that actually stood out compared to other premier inns. Very warm and welcoming. Breakfast and restaurant next door also stood out compared to others. Lovely welcome from the lady who used to be an estate agent, and even gave us tips on areas to explore! It's just guest relations online that lets Premier inn down, and the fact they don't seem to act on any of their policies and always have an excuse makes it frustrating! We will be returning to this premier inn again! 💯"

"The room is clean and well maintained, and the service is also very good"