Family-friendly Hotels in Al Jazirah Al Hamra

The sink in the bathrooms is not the best both quality and sanitary wise Excellent facilities and good customer service. Very good handling of the staff at the breakfast time, although always busy, the waiters never leave any guest unattended.

It feels good in every way

Traveling with a family, the first time I went to Las Seahorse, because the Eid al-Fitr hotel was very busy and waited for more than an hour before checking in. The beach is very beautiful. There is a standard golf course. The room is relatively large. There is no problem for a family of four. Two queen beds and a sofa. Overall, the room is good. There is a cloakroom. It feels good and convenient. The children are very happy to have a swimming pool for children.

The biggest thing is the smell of sewage in the room. It was unbearable. The last night I had to literally use oils I had to try and not smell it. The noise levels the night before from a party was not fun. The room itself is roomy and super basic. It was quite clean and that I appreciated. The smell though again, unbearable. The smell seemed to permeate much of the hotel. Breakfast was super mediocre. The smell of fried food in there was quite gross and stuck with you. I avoided breakfast the last 2 mornings bc it just wasn’t worth it. Sorry! The beach and pool area were nice though and it was in a great location close to lots of things.

TOP QUALITY HOTEL ::: Fabulous Hotel in a nice location, lovely modern chic interiors, but the stand out feature of this hotel is the consistency of the superb polite staff, all of them are truly charming and genuinely helpful. The rooms are spacious and cleaned to a high standard. Lovely soft towels, pillows, linen etc, everything in the room is top quality . I used the Excellent Club Lounge on a few occasions, beautifully designed, modern, clean lines, with lovely quality evening snacks, and a good selection of a premium drinks, all served by a great welcoming professional team . I went Half Board, it was disappointing to see that the Waka restaurant was not open, even though my Travel Agent and the Sofitel web site stated it was ! This is why I booked 11 nights and not 7 😂 So I used the French Reunion restaurant all my 11 nights, which was lovely, but a bit repetitive, especially as the Half Board menu didn’t change , and it was a bit restrictive ,this too me needs addressed soon, the menu should be changed for Half Board guests every week, and it need widening with options. The quality of the food and the service was outstanding, it’s just fine tuning that’s needed. I did relay my feedback to the charming Mr Louie, the Reunion Manager, he was a delight to liaise with. The Breakfast was absolutely superb, a real piece of theatre, well drilled staff and everything was super smooth, a real credit to the hotel. I definitely will return, and I look forward to seeing The Waka restaurant open, and the Reunion Restaurant fine tuning things to make it even better. Hopefully, the Hotel can introduce a drinks package ( IE 2 hours free on an evening ) as I now see other local high end Hotels are now doing this, like the Anantara. I look forward to seeing you all very soon : Mr Lee ( golfer )