Hot Springs Hotels in Abuta District

The view on Lake Toya from the hotel was spectacular. We were lucky to have witnessed the cloud sea and sunrise. From the other angle, we could see the full view of Mt Yotei, also known as Hokkaido Fuji. There are few restaurants in the hotel, including the Japanese, Chinese, French, and the Italian. There was also good onsen in the hotel, both idoor and outdoor. We will definitely come back to stay again in the future.

Very good hotel Whether it isservice, hardware, or accessories, they are all first-class The front desk will provide a WhatsApp phone number when you check in. Convenient for all arrangements during guests' stay, including arranging car pick-up, changing towels, making appointments for cleaning, etc. We booked a three-bedroom room with three toilets, so the family members don’t have to queue up in the morning. The room faces Mount Yotei, which is great for taking photos. The breakfast is average, nothing too surprising. It is included in the room rate, so there is not much to ask for. . If you have high requirements for breakfast, you can buy the ingredients and cook it yourself at the hotel. The only thing that is relatively inferior is the kitchen equipment. There is no hot pot equipment, but the microwave and steam oven are Miele, which are very easy to use and convenient. It can be seen that the hotel's management team is willing to spend money on hardware. The most commendable thing is the service. Since the hotel is relatively far from the ski resort, it is very convenient to call a taxi to and from the ski resort every time. You only need to notify us 5 to 10 minutes in advance.  This is a hotel I will definitely stay at next time I come to Niseko. Thanks intuition team again🥰

I had an excellent experience at Hilton Niseko Village! From the moment we arrived, the check-in process was smooth and welcoming, with super friendly staff making us feel right at home. The hotel’s restaurant was fantastic — delicious food with a great atmosphere. What truly stood out was the impressive level of customer service throughout our stay. I’d like to give a special mention to one staff member, Winter Song, who went above and beyond to take care of us. Her professionalism, warmth, and attention to detail truly made our stay extra memorable. She provided some of the best customer service we’ve ever experienced. Highly recommend this hotel to anyone visiting Niseko!

I would like to share a few words with you about our feeling of coming back to your Park Hyatt Hanazono hotel from 29/3/2024 to 3/4/2024. We are beginners of skiing, therefore, our first choice is a ski-in and ski-out hotel. Therefore, last year we came to your hotel and we came back again for further improvement of our skiing. We travelled a long way from the airport to your hotel for almost over 3 hours. However, we didn't receive a warm welcome from your hotel by the time we got out of our car. By the time we checked-in, the handling time took much longer than I expected, maybe we all felt tired after long travelling and wanted to go up to our room. Another guest who was sitting next to me seemed to complain about your service to another staff.. When we arrived at our room, only 3 mandarins were put on the table to welcome us but they did not look very attractive. Next morning, the breakfast was as good as last year, because nothing more had changed. But again, not very welcoming. Our dishes were piling up on the table long before they were taken away. That was not the case last year. We asked guest service to fold up the sofa bed as we wanted it to be more spacious. However, I called several to get it done when we came back from skiing in the evening. But we clearly said we could do it when we were out in the daytime. We booked 2 adults and 1 child, however, we could only find 3 adult clothes for onsen. We called guest service to provide us with child cloth for onsen. However, after tidying up, they provided us with another 3 sets of clothes for onsen again. So, my daughter wore oversized clothes to the onsen. It was not like this when we first came here last year. Luckily, on the third day, we met a new and young manager during breakfast, we received a warm welcoming smile for the first time. We chatted for a while and my daughter felt happy with him. Last year, my daughter made some friends here with your staff and learnt some Japanese from your staff. That made her like the Japanese culture and language. Ironically, after folding up the sofa bed, they mistakenly mixed up my daughter white colored soft toy - cinnamoroll - with the bed sheets for the laundry. Luckily, maybe with the help of the young guy, we found it back. My daughter was so delighted, thanks for all your efforts, but however, the soft toy had been shrunk by the laundry machine. The inner tubing was one of our favors in Park Hyatt Hotel, however, it looked obscenity and did not match with the natural scenery and the well-designed architecture surroundings at all. It looked like a facility in a developing country. Next Easter holiday was a late holiday, maybe no more snow for skiing. Originally we had planned to come again with whole families of six for skiing. Maybe it is high time for us to look for another ski-in ski-out hotel, though I have promised the young guy to meet him next year.

A view like no other by the beautiful lake. From the greeting at the start, a welcome drink and snack, we were well looked after. The buffet breakfast and dinner were delicious with a wide variety. The chef rings a bell with every new serve! The nightly fireworks were stunning to view from the comfort of our hotel room. It was easy to access the rest of the lake area where we stayed. The second parking lot is easy to access with a shuttle bus. With yukata to wear and a lovely onsen space, we thoroughly enjoyed our stay there. The only small thing was a tissue and tooth pick that had been missed that was under the bed but alerted the reception and they apologised and sent someone to clean it straight away. Highly recommend you enjoy the lake side views, the dragon footbath and hiring the swan motorised boat to enjoy the lake!

Far more convenient than the Westin although the rooms are standard Japanese 4 star style. The room is only cleaned every 4 days but they empty the trash daily. Direct ski in ski out (unlike the Westin which is only connected by Monorail to ski in/ski out) and lots of cute little baby slopes to play with for kids below 4. Private instructors charge 10-15k per hour

It’s was a wonderful time visiting Rusutsu. The Westin Hotel was a great accommodation for short, medium, and long vacations. Fortunately, staffs were professional and they always had service mind. I got helped from one staff changed a wrong ski-pass to a new correct one. I stayed only for 3 days and felt so comfy. Thank you.

Hotel location along the lake makes it super convenient to take a stroll along the lake and to soak in the firework that starts at 8:45pm and moves along the stretch of hotels. Buffet dinner was extensive and nice. Onsen was quite large - alternate between basement (3 pools)or 8th floor (nice view). Free parking right next yo hotel.

After learning that we were on a trip to celebrate our engagement, the hotel was very kind in providing some extra snacks to liven up the mood. Staff were very fluent in English and able to clearly explain guidelines on the use of the hotel's onsen and give a succint and easy to understand introduction on the hotel directory and services available upon check in. Thank you for the wonderful stay!

This is a family trip for two adults and two kids. And we stayed in the hotel for 7 nights, bfast and dinner included. It's apparent in the booking that we will have kids in the stay, and yet either Trip.com/hotel charged us meals for 4 adults for the entire trip. We ended up overpaying A LOT and wasting A LOT of food because the kids couldn't finish the set meal. Yet the hotel refused to adjust / refund. This was a serious mistake made by Trip.com / hotel. The hotel provided shuttle bus to the ski resort. Good that there was early shuttle bus around 815am BUT the return shuttle was way too early (4pm) for any serious skiers. The hotel should offer more options. There was no gym in the hotel and difficult to do some proper full-body exercise. Onsen set up was nice and clean and tidy. The public onsen wasn't used much so it ended up a big private onsen for us. We like the traditional Japanese cusine but very disappointed that the chef provided limited changes on the menu during our 7 nights of stay. We spent roughly same number of nights elsewhere in Niseko and the design of their menu was way better. Staff in general was very helpful and friendly and some of them spoke English and Chinese. The hotel was short of staff IMO. I could see them running around in the hotel. The ski equipment room could be equipped with better facility to dry ski boots and gloves. Shuttle bus was only offered to Niseko but not Kutchan station which was in fact not too far away anyway. The room was clean and well maintained. The location of the hotel was great too. It's 10mins from the Niseko station and 5mins from annupuri ski run.