Lisbon Hostels

We got a private room there cause we wanted our own space. Looked decent in the photos. When we arrived the room was quite dirty. Dirt on the walls, toothpaste around the sink and the towels we got had brown stains in it. We did not experience the privateness of our room because the bedroom door has a 2cm gap underneath it so all the stamps on the wooden floor and all the people coming and going (which was alot) along with the maintenace room next door felt like they were in our room. Alot of other smaller things like malfunction noises in the ventilation and very poor quality in the bed. “Breakfast included” was white bread, jam and coffee. BIGGEST PROBLEM is that the bathroom has alot of black mold in it. For example all around the shower and the shower glass and around the sink. After two nights we contacted the staff and told them about all these things listed above and we wanted to move out of that room and go somewhere else. So they told us that I had to send an email which would be forwarded to their supervisor, which I did. I checked upon them multiple times with calls, emails and direct conversation. Their supervisor, who was not there, would contact me which he never did. I am well aware this is not a 5 star accomodation but this is not ok in any accomodation that you pay for. I’ve been all around the world staying in allkinds of accomodations but this was my worst experience. Not only because of the room situation but because of the staffmembers who didnt even try to make things better by for example clean the room, offer us new towels offer us new bedroom. We paid 156€/night there. When the client points out things that are poor and could easily be fixed, just fix it and at least try to make them happy. WOT Lisbon Patio … Do better !

Not even think two times to do the reservation, if u travel solo or with friends u will enjoy of the activities that they have and the staff is always there to give u tips and recommendations about good activities to do.

The location was perfect. It is a calm and nice area with restaurants and mini supermarkets around it. I felt safe and cozy to stay there. The metro green line as you can find from Google maps is just near and there is also a bus stop as well which makes it really convenient to go anywhere. The common area and the room were both clean and seemed clean. The bathroom has body wash as well which was nice. When you check in you get a magnetic card that allows you access inside the hostel, into your room and that also keeps your locker under your bunker bed safe and closed. The people at the reception were always nice and kind and fyi you can have breakfast (toast, coffee, juice, croissant, cheese, etc..) for 4€ which can be very convenient.

Just across the road from the lift, there are a lot of restaurants nearby, 5 minutes from the subway station, very convenient, but the soundproofing is really bad, a few nights, I was drunk next door to the big brother and chat in the hallway. If the girl wants to wash her hair, go to the front desk and ask if there is no hair dryer, or bring it on her own. I want to wash my hair one night, but the front desk uncle said that they only have 3 sets but they have been taken away. The next morning, they will take it again. I asked once, but no one used it to return to the front desk. Fortunately, after the washing, the same room sister came back for lunch break, and brought her own use. If you want to live with this, you must bring your equipment together, otherwise it will be passive.

Booking with a group of 18 people isn't easy. However. Miguel and his team at Green Heart Hostel made everything possible for us to have an amazing stay. We were in contact over months changing dates, organizing rooms and more. Throughout the organization, the Hostel was always calm, friendly and helpful. The stay itself was without any disturbance. The rooms were clean, the bathrooms and showers as well. A big plus is certainly the location of the Hostel. It is placed quitely but in walking distance to the City Center. We can only recommend this hostel for your stay in Lisbon!!

The hostel's name says it all - this hostel is ideally located in the heart of Lisbon within walking distance of most of the major monuments the city has to offer. My girlfriend and I allocated 2 days to Lisbon and 1 to Sintra and thoroughly enjoyed our stay in one of the 8-bed dorms. The rooms and amenities of this hostel exceeded our expectations as our 1st foray into hostel traveling. The staff were extremely kind as well and were helpful in helping us plan an early morning (4 am) transport to the airport. There were a few small details we wish we could change. For one, we had a bit of bad luck in that one of our roommates was sick and spent most of the night coughing relentlessly keeping most members of our room awake. Additionally, despite meeting many friendly faces, the hostel did not feel as openly social as other hostels we stayed our throughout our two week Europe trip

It’s been a long time since I was last in a youth hostel, and as a now 45 year old man there is probably a reason for this. Arriving late on the Tuesday night with fond memories of dorm parties and tequila slammers, I was greeted by what I initially thought was captain Jack Sparrow, but who actually transpired to be a very friendly chap who helped us to navigate the intricacies of the main entrance. Door buzzed, suitcases lifted up the stairs and ugh who let mum and dad in looks absorbed, we were handed our keys by a lovely member of the team alongside vouchers for two free shots. Enthusiastically we were informed that the bar was open until 1am that night, although we had missed the pub crawl for the evening. I’m flattered I guess, however we decided to give the shots a miss in favour of a nice sleep. Yup, Father Time catches up with us all… We had a private double with a shared bathroom, and although very small it was comfortable enough. The pillow has perhaps seen better days, but the A/C was a life saver! Spending the days walking around town and doing some gentle exploring, the nights were largely spent for myself at least in the bar area downstairs. It’s a small but perfectly functional area, and in all honesty wasn’t the screaming mess of teenagers away from home for the first time that I had been expecting. At 3 euros a pint I was certainly very happy to sit and read whilst various cool young things did their thing in the background. Declining participation in the pub crawl for a second time, I was tempted with the tapas tasting but plans for the night changed due to friends arriving a day early and diner reservations being made. From a comfort point of view, our bathroom was shared between three double rooms I believe on the third floor, and this was never an issue. I attribute this to the fact that we were likely on very different schedules with us going out for the day and back for the night, as opposed to the perhaps more night based activities of our fellow residents. Bedroom like I said small, but hey, who cares, we weren’t here to sit in a room all day. The breakfast was absolutely fine, and for 5 euros a day you really cannot complain. All in all very happy with my stay, though peeking into an open dorm room one day my god I wouldn’t have survived the week unless you could take 25 years off me! Good job though overall Sant Jordi, and I’d certainly consider staying again - safe, friendly and somewhere I’m sure 20 year old me would have had a blast!

I am deeply dissatisfied with the online booking service offered by Zenhotels. I made a reservation for what I thought would be a private room with 2 pets allowed and made a payment of 97 euros, which according to the booking confirmation received, was the total amount for the reservation. I was supposed to only pay 6 euros for the tourist tax and 10 euros per pet for the entire stay. Upon arrival at the hotel (WOT Lisbon Nomad), I was informed that the reservation I had made did not correspond to a private room and that in order to get one, I would have to pay an additional 234.51 euros on top of the already paid 97 euros (this would be for the upgrade to a private room + 10 euros per day per pet). Obviously, this news at the time of check-in and with such a price difference (more than three times the original value) makes it almost impossible for the customer to seek an alternative. Furthermore, I tried to explain to the hotel that the website was not very clear about private or shared rooms, as the room description did not indicate that it was shared. Additionally, it did not mention that the payment for the pets was per day rather than for the entire stay. The person responded that if the website did not have complete information, it was not the hotel's problem. I countered that if they were selling their services through third parties, they are just as responsible as the website promoting them to ensure that the information is accurate; otherwise, they are complicit in a scheme to deceive customers. Finally, I decided not to proceed with the proposal because I found it disrespectful, an excessive charge compared to the original offer, and unprofessional. Therefore, I feel that I was cheated out of the 97 euros that I paid and that I could not use the offered service.

The best is the location and size of the room that was very large. The room no. 1 is on the lower floor and is located next to the reception. Every time someone moves a chair, walks or speaks there, he falls a lot in the room. If you have a gentle dream, this is quite annoying. It also goes back quite when they walk in the upper room. As it is a hostel, I didn't expect cleaning service in the room. The hotel was very comfortable and very comfortable. The hotel was very comfortable and very comfortable. The room was very good, the room was very good, the room was very good, the room was very good, the room was very good, the room was very good, the room was very good, the room was very good, the room was very good, the room was very good, the room was very good, the room was very good, the room was very good, the room was very good, the room was very good, the room was very good, the room was very good, the room was very good, the room was very good, the room was very good, the room was The hotel was very comfortable and very comfortable. This is reflected, but for that price it is very good. There are coffee, some kinds of tea, cereals, fiber, milk and bread. I think you can ask eggs too. What I have to mention is that the milk is not cooled on a table.

On arrival we realised the place was a hostel as well as a hotel, which wasn't clear when we booked through Secret Escapes. The reception area was chaotic as it seemed everyone checked in at the same time. There were 2 young women on duty, who were perfectly pleasant but not very efficient. To get to our room we had to go back outside, as the hostel is in the main part of the building. The front door is very heavy and slams if you don't grab it before it closes - this was an issue through the night as pretty much everyone let it slam. As our room was directly above it, we were wakened on a number of occasions. It may be an idea to put a notice on it to let guests know. We were disappointed with our room. We expected it to be quirky, which was why we booked it, but the furniture could do with being better. Our wardrobe screeched every time we opened the doors. Saying that, the room was very clean and the bed exceptionally comfortable. The shower is outstanding and there was always hot water available. The room was cleaned each day we were there and fresh water left for us. The television didn't work when we turned it on, so my husband went to reception to ask for help with it. They never came. We asked a further twice and no one turned up. The hotel is in a beautiful location with fantastic views across the city. There is a lovely plaza just across the road and there were various types of musicians there every day and also a café, under an awning if you wanted to sit and have a drink and a pastry. As in previous reviews, our room was at the front of the hotel and the traffic is non stop 24/7, as you'd expect in a busy city. The windows kept out a lot of the noise but the room was very hot at times so we couldn't have the windows open. There were no instructions on how to work the heater in the room, or to tell us about wi-fi or even recommendations for what to see, where to eat and transport. That would have been helpful. The wi-fi is woefully inadequate in the side where the hotel is; it may be better in the hostel side. The password is only available in reception. Breakfast was adequate. There is a buffet which was replenished regularly but if you want a hot breakfast, the choice was pretty much eggs or pancakes. On the first morning we were pretty much ignored; there were 2 young women but they never approached us to tell us how things worked. The rest of the stay was better as there was a lovely lady there who was efficient and made things run smoothly. It made us smile to hear her sing her way through breakfast and engage with the guests. There is a rooftop restaurant that only caters for private functions and it is above the rooms in the hotel side, with access through the same front door. There was a function on one of our nights and the noise was ridiculous until 2 in the morning. The front doors were wide open and there was a constant stream of people up and down the stairs, past our room. There is a piano in the lobby