Being part of the Taj Hotels chain, the breakfast was quite complete and good.
We had a problem with the reservation but the manager was very attentive and concerned about the situation and helped to solve it quickly. The room could be improved, somewhat outdated.
Thank you,
I had a wonderful stay at the hotel. The rooms were clean, comfortable, and well-maintained, creating a very relaxing atmosphere. The staff were friendly, attentive, and always ready to help, which made the experience even more enjoyable. The facilities were excellent, and the food was truly delightful. Overall, it was a perfect blend of comfort and hospitality — I would highly recommend this hotel to anyone looking for a memorable stay.
I recently stayed at The Park Hotel in Chennai and had a wonderful experience. The hotel has a modern, stylish vibe with excellent service. My room was spacious, clean, and well-equipped with comfortable bedding. The bathroom was luxurious, and housekeeping was prompt.
The dining options were fantastic. The breakfast buffet had a great variety, catering to both Indian and international tastes.
The location is ideal, close to major business hubs and shopping areas like Anna Salai. The staff was courteous and attentive, making my stay even more pleasant.
The only minor downside was that the Wi-Fi could be a bit slow at times. Otherwise, it was a great stay, and I’d definitely recommend The Park Hotel for both business and leisure travelers.
Service is excellent. Staff go out of their way to help and check in on your wellbeing. I will never stay at another hotel in Chennai except Taj! I would to especially thank staff, Venkat, Amit, the COO who accompanied us to immigration to ensure we were safe and the staff in Anise for wonderful hospitality during breakfast. Thank you so much. My only stay in Chennai is your hotel. I must also credit room service staff. They looked into our very need to even arrange footwear on rack, place new bedroom slippers at bedside everyday. My friends and I had an awesome experience!
One of the few five-star hotels in Geyinbaytuo City, quite satisfactory, but not lost. Good location, hardware and software are worthy of this price, breakfast is rich, suitable for international travelers.
Not the best but not the worst stayed so far in hotels in India. Not sure about the location and facilities as i only spend 2 nights there and i didnt venture out. Quiet and small room. No comment on the cleanliness. Prefer water to be in plastic capped bottle instead of glass bottle with paper seal, which is supplied.
For our business purposes we found the hotel to be perfect. The restaurants and facilities were very good. The main point would be the ***agement and staff under them. Their attentive and professional service given to clients was excellent. Would recommend as a good business hotel in the area it is located.
I left my phone in the restaurant and realised after I reached the airport. The staff found my phone and had it sent to me to the airport. Thank you, you saved my life!
The location was great and the rooms were very well maintained. The staff was courteous and well behaved. The food and selection of drinks was good too. Overall, it was a good stay.
Review: Accord Metropolitan Hotel – Comfort & Accessibility in Chennai
Accord Metropolitan Hotel is one of the better 5-star hotels in India, offering exceptional service, accessibility, and comfort.
What’s Great:
✅ Outstanding Service – Special mention to Jayashree at the front desk, who was amazing and helpful. The entire staff is courteous and attentive.
✅ Accessibility – Unlike many hotels, this one is truly disability-friendly, with accessible facilities and rooms.
✅ Great Location – Centrally located with ample restaurants in the area, making it perfect for explorers.
✅ Spacious & Clean Rooms – Well-maintained, comfortable, and equipped with all necessary amenities.
✅ Excellent Dining Options – The hotel’s restaurants are top-notch; Royal Indian is a must-visit for an amazing vegetarian meal.
Final Verdict:
Everything works well in this hotel—from service to cleanliness, dining, and accessibility. A solid 5-star experience that makes for a comfortable and convenient stay in Chennai. Highly recommended!
Very Good
81 reviews
8.8/10
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GGuest UserThe location was great and the rooms were very well maintained. The staff was courteous and well behaved. The food and selection of drinks was good too. Overall, it was a good stay.
WwannaHotel looks lovely and on the surface seems like a high quality hotel. But the service was seriously shambolic. They didn't provide hand towels in the room, we had to ask several times for them before they finally appeared. The breakfast was bizarre - noone manning the coffee station but you weren't allowed to serve yourself (it was just a push button machine). No decaffeinated tea or coffee. It took ages to receive the love station food even though the breakfast room wasn't even 1/4 full as we were very early. They agreed to book us a taxi but on reconfirmation they had no record of it, so they tried to persuade us to instead use the hotel charter vehicle for 4x the price! It's a shame, for the price we expected better service and less chaos.
HHonser TanMy initial stay at this newly launched hotel was excellent. The modern facilities were in perfect working order, and the room was impeccably clean and comfortable. It was a promising start that convinced me to return.
Unfortunately, my second stay was profoundly disappointing and raised several concerns. The first room I was assigned had a strong, unpleasant odor. While I appreciate the staff promptly moving me to a second room, it only partially resolved the issue, as a faint strange smell persisted.
The second room had multiple functional problems:
* Non-Functional Power:** The USB ports and power sockets on the wall faulty.
* Inconsistent Hot Water:** The water heater took an excessively long time to heat up, disrupting my routine.
* Purify water contamination:** There's particles and oil from the purify water. It seems contamination from central filter.
Most alarmingly, at approximately 6 AM one morning, a **very loud alarm sounded from the door area.** This was highly disruptive and concerning, as it was unclear whether it was a security breach alarm or a triggered fire alarm. The lack of any immediate information or follow-up from the hotel staff regarding this incident left me feeling unsettled and concerned about the emergency protocols.
While the front desk staff were helpful in changing my room, the combination of maintenance failures and a confusing safety alarm indicates a significant lapse in operational standards. For a new hotel, this is troubling. I hope this feedback is taken seriously to ensure the safety and comfort of all future guests.
MMir69Staff at the reception are nice and friendly, crews and bellboys helps with your stuff. However, got harassed by one staff at the bar. We were being forced to leave where we are seated to a sofa near the bar and embarrassed my friends while we are waiting for the coffee we ordered at the bar. Tirelessly, even to the point of heated argument he never stopped until I made myself clear that I am going to report him. I had been a guest for this hotel since 2019 and unfortunately treated like this. This staff must be removed for inappropriate action.
GGuest UserWe enjoyed our stay in esthell resort. We have been upgraded to newly constructed executive rooms. It was awesome. Amenities, games were enjoyed by myself and my kids. A wonderful place for kids to stay and enjoy.
NNickThank you very much for the warm and hospitable staff of ibis sipcot, I had a great week in Chennai. The room is clean and the bed is very comfortable. The staff at the hotel are amazing!
There is a big shopping mall near the hotel and there is a big supermarket in it. Walk for 10-15 minutes. The road in India is a bit difficult to walk. Actually there is a juice bar next to it, and you can buy evaluated drinks and water
RRachel Gayathri KunnasekaranService is excellent. Staff go out of their way to help and check in on your wellbeing. I will never stay at another hotel in Chennai except Taj! I would to especially thank staff, Venkat, Amit, the COO who accompanied us to immigration to ensure we were safe and the staff in Anise for wonderful hospitality during breakfast. Thank you so much. My only stay in Chennai is your hotel. I must also credit room service staff. They looked into our very need to even arrange footwear on rack, place new bedroom slippers at bedside everyday. My friends and I had an awesome experience!
GGuest UserThe booking was done for Kings Bed and Breakfast for two. I was given a Queens Bed room and denied breakfast until I showed the booking confirmation from Trip. The room was an interconnected one that there was no study table and even a whisper could be heard. Someone was snoring away to glory on 17th night that we couldnt sleep properly, which prompted me for a change of room. They gave me 314 room no. which again was a queens bed. upon enquiry the hotel staff Benison told me that all their rooms are only Queens bed. I feel that Trip.com cheated me with false information. I plan to file a complaint with the consumer court seeking remedy. This is not done.
MMalik_ExplorerThe hotel is actually getting outdated with boring interior with fading colors and stripping off hard materials, they should do something about getting rid of birds that pooping on windows and unpleasant views. Exterior obviously can see lots of cracks all over building. Fayaz the front desk guy check in dunno how to smile when welcoming customers. You are saying it’s luxury collection hotel but something you have to work on it. Otherwise competitor will take over.
GGuest UserLocation, good, amenities, average, rooms, cleanliness, bath etc, good, coffee shop only for breakfast, average, the quality, spread, and taste need improvement, no lunch or dinner possible or available. However for the price you get value.
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