This is my second time here, and I feel the service wasn't as good as my last visit. Last time, someone even escorted me to my room, but this time it felt more like a streamlined process. They offer free beer from 3-5 PM, so you can check in a bit early, grab a drink, and then head out. It's a bit of a walk to Shirahama Beach, but it's manageable.
However, the views are truly breathtaking. Even though the room's bath uses tap water, soaking while looking out at the sea is very relaxing. The large public bath was practically empty; I pretty much had it to myself in the mornings. The co-ed section offers amazing ocean views, and it wasn't crowded either.
Many people have mentioned that dinner isn't great, but perhaps they're comparing it to high-end Japanese restaurants. Honestly, it was pretty decent. The standard set menu included an abalone and a sukiyaki with local black beef, so there was plenty of food. For breakfast, I recommend the Japanese style; it has more variety, while the Western option is mostly bread and ham.
Right outside Kushimoto Station, you can spot the hotel's shuttle bus (there's a timetable, and it aligns with most Kuroshio train services).
The hotel is a bit dated, but the cleanliness is decent. The room was very spacious, though the furniture is old. The guest lounge in front of the huge floor-to-ceiling windows in the lobby offers a variety of free beverages and overlooks the sea.
We booked a half-board plan with dinner and breakfast. The buffet dinner and breakfast offered a wide variety of dishes, and we feasted on tuna sashimi until we couldn't eat anymore.
Our mountain-view room overlooked a baseball training field. Watching the young people swinging their bats and hearing the crisp sound at sunset was very relaxing.
The public bath was pretty standard, nothing particularly special.
There's a circular bus service outside the hotel that goes between Kushimoto Station and various attractions, but the buses are infrequent and the waits are long, so I'd recommend taking a taxi instead.
Next to the hotel, there's a small chapel that instantly gave me South California vibes...
Facilities: Typical Marriott standard. I specifically booked a Japanese-Western style room to experience it, and indeed, the combination was a bit 'unusual'. The good thing is the tatami area can be used to store a lot of items!
Cleanliness: Tidy and clean.
Environment: Although many people complain about the 'hill' issue, since we took taxis up and down, I didn't feel the need to complain much. Walking up and down the slope without luggage can indeed be a bit tiring, but I just took it as exercise (I can understand other reviewers' complaints).
Service: Very good! We arrived at Shirahama Station around 8 PM, and there were no buses, so we had to wait for a taxi. It was raining and snowing, and no taxi came for a long time, leaving us shivering from the cold… I called the hotel to ask if they could pick us up, and the lady at the front desk quickly arranged for a colleague to pick us up from the station! I'm very grateful for their 'help in time of need'! (No charge) Also, the front desk reception, breakfast guidance, and greetings were all very warm and friendly 👍
A good stay overall!
This is genuinely one of the best hotels I've ever stayed at in a small Japanese city. You can take a bus directly from the JR station right to the hotel entrance. The room was huge! And the ocean view was amazing! I booked the half-board option (two meals). For breakfast, there were Japanese and Western choices; I tried both and found the Western one a bit tastier. Dinner was served in a private room, and the menu was different each night – absolutely delicious! The sukiyaki meat was fantastic. Plus, in the evenings, there was complimentary free-flow wine. Pure bliss!
The room was very clean and the front desk staff were really friendly. I asked for a room facing away from the railway tracks and they happily switched it for me. I booked this hotel for my Kumano Kodo trek. It's small but has everything you need: a bathtub, shower, desk, and carpet. I forgot to take photos, but the room was probably around 8-9 square meters. It's quite small, but the soundproofing was decent. I booked breakfast included, which was pretty simple. I arrived early because I had a train to catch, so I just grabbed a quick bite and headed out. It's located in the countryside, so there aren't many places to explore, and a lot of shops close early. I ended up getting dinner from a convenience store, which was conveniently located right next to the station. P.S. The electric kettle was surprisingly made of plastic!
The hotel is easy to find with a parking garage connecting to it. Check in was fast and hotel staff was helpful with good English. Parking is 800 yen for hotel guests for 24 hours. The room is nice and beddings are comfortable. Their sky spa is small but functional with an indoor, outdoor onsen and a steam sauna. It could get crowded if there are more than 2-3 people given so compact. The mall downstairs have a few restaurants, a supermarket, a bookstore and a public library which is convenient. The hotel does not provide much amenities which I was a bit disappointed. Overall still a good hotel with a modern stylish design which i recommend in non peak season with a good rate.
The hotel's location is excellent, making it very convenient to get to all the main attractions. The surrounding scenery of the hotel itself is also beautiful, and the facilities offer a great experience. While the dining options are quite varied, the Japanese cuisine isn't among the best, and the ingredient selection is just average. There are some seafood restaurants nearby that can offer a good alternative.
The hotel is conveniently located right by a bus stop. The onsen hotel offers a great variety of food. The dinner buffet included sashimi, and breakfast featured local specialties. The Japanese-style tatami beds were very comfortable. A pleasant surprise was the complimentary drinks bar, perfect for enjoying after a relaxing bath.
The hotel is situated at a secluded corner of Wakayama prefecture. It is much preferable to drive here rather than relying on the infrequent hotel shuttle. Public transport is otherwise non existent.
There are no restaurants around the hotel. However the hotel provides delicious meals with abundant fresh seafood. The in room dining experience is superb. The hotel staff service is impeccable.
The room has a spectacular sea view allowing you to see the sunset on clear days. The onsen also faces the sea which provides a relaxing experience.
A downside is that the hotel does not seem to sanitize the slippers for indoor use. All hotel guests had to change to their slippers to access their indoor facilities.
The location is good. It is opposite the famous Seamore. You can go to the first floor lobby of Seamore to have breakfast in the morning. The sea view is beautiful. It is not far from Shirarahama. It is a 15-minute walk or one stop by car. There is a bus stop downstairs. It is a 10-minute walk from the supermarket. Yuzaki Onsen is across the road. The price-performance ratio is good. The Japanese-style house is also very beautiful. Shirahama is really beautiful.
Great
153 reviews
9.0/10
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