I enjoyed my stay at Toby’s . My rooms were beautiful for the three of us. The staff members were very friendly from the front desk to the security guards and housekeepers. Special shout out to Wilton he made our day starting with breakfast in the dining room. The food was great and reasonably priced. Will definitely stay again.
The room we had was very spacious and comfortable however, there were small insects in the rooms and the locks on two of the windows were broken. The restaurant service was extremely poor, it took over 1 hour to get our meal order, the portion of food served for breakfast was limited. Hair was on the fruit salad for 2 consecutive mornings.
Staff were very friendly especially Mrs Beverly. She was amazing!
This was my first all inclusive hotel experience in jamaica. It was excellent from check in point onwards. All staff members were exceptional, customer service second to none. The variety of food included traditional as well as other selections and was great. If there was a downside it would be the traffic noise that could be head from room 643, maybe a better sound barrier would help. Also even though it is not totally the responsibility of the hotel, they arranged for transportation to the airport, approximately 5 minutes away for which we were charged £37 for 2 people! A better choice of taxi driver who charges a fairer price should be considered. Despite that I would definitely use S hotel again and recommend to others, especially those who only trust the larger more commercial establishments
Everything was great except some workers were rude and for the fact that I payed so much money for 1 night, we didn't have any toothpaste since we forgot. Furthermore we were told we have to buy it from the gift shop which didn't open until 9am. Very disappointed. I had to eat breakfast without brushing my teeth. I feel like there should be certain things at a 5 star all inclusive hotel since we're paying so much money for 1 night.
There was no one there to pick us up from the airport even though I called the day before and was told to send a WhatsApp message when we arrived at Sangster Airport and waited at Column A, but no one came. We even tried to contact the hotel, but could not get through. In the end we had to make our own way to the hotel from the airport after 8.30pm at night. This is unacceptable.
The room we had was near the top and there was no lift. There were plenty of stairs which was not acceptable as are both in our late 60s. If I had known this was the case, I would have not booked this hotel. The staff were nice, but the hotel needs a re-vamp.
With a stay at Altamont West Hotel in Montego Bay (Hip Strip), you'll be steps from Jamaica Beaches and 7 minutes by foot from Doctor's Cave Beach. This hotel is 2.8 mi (4.6 km) from Montego Bay Cruise Ship Terminal and 3.6 mi (5.8 km) from Sunset Beach Resort Au Natural Beach.
Treat yourself with massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite for lunch or dinner at Seven, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access and a safe deposit box at the front desk.
Make yourself at home in one of the 31 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Great location and great view from room. The rooms have a lot to be desired. They are old and somewhat dirty. Although that may add to the charm for some people.
Great view from the room , decent buffet okay Snack bar, staff was in the restaurant a friendly although I found at times the reception staff were slow and not the most pleasant. It was disappointing when I needed to change for my taxi but they didn’t have any to give me and I had to overpay my taxi driver from the airport.
In addition to that this hotel charges more $20 to get to the airport then the normal taxi services do.
I’m not gonna say that it’s a horrible stay but unfortunately my expectations were not met by a long shot .
Good value for the price though I guess
With a stay at Montego Bay Club Beach Resort in Montego Bay (Hip Strip), you'll be a 2-minute drive from Jamaica Beaches and 7 minutes from Montego Bay Cruise Ship Terminal. This beach condominium resort is 1.6 mi (2.5 km) from Doctor's Cave Beach and 3.9 mi (6.2 km) from Sunset Beach Resort Au Natural Beach.
Enjoy recreational amenities such as an outdoor pool and an outdoor tennis court. This condominium resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
You can enjoy a meal at the restaurant serving the guests of Montego Bay Club Beach Resort, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 25 air-conditioned rooms featuring kitchens with refrigerators and ovens. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wired internet access keeps you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
22 reviews
3.8/10
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PHP 6,181
per night
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GGuest UserThis was my first all inclusive hotel experience in jamaica. It was excellent from check in point onwards. All staff members were exceptional, customer service second to none. The variety of food included traditional as well as other selections and was great. If there was a downside it would be the traffic noise that could be head from room 643, maybe a better sound barrier would help. Also even though it is not totally the responsibility of the hotel, they arranged for transportation to the airport, approximately 5 minutes away for which we were charged £37 for 2 people! A better choice of taxi driver who charges a fairer price should be considered. Despite that I would definitely use S hotel again and recommend to others, especially those who only trust the larger more commercial establishments
GGuest UserThere was no one there to pick us up from the airport even though I called the day before and was told to send a WhatsApp message when we arrived at Sangster Airport and waited at Column A, but no one came. We even tried to contact the hotel, but could not get through. In the end we had to make our own way to the hotel from the airport after 8.30pm at night. This is unacceptable.
The room we had was near the top and there was no lift. There were plenty of stairs which was not acceptable as are both in our late 60s. If I had known this was the case, I would have not booked this hotel. The staff were nice, but the hotel needs a re-vamp.
AAvia-DawnThe staff was quite friendly. Simple check on process. My room had a great view and my bed was comfy. It was quiet and relaxing. One thing I would want to see is soaps in the bathroom and a more thorough cleaning process in the shower.
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