Perfect location for a weekend in Birmingham. Really enjoyed the pool and sauna which were clean and well-maintained. Will definitely stay here again.

The hotel is clean and tidy. The decor is dated but not unpleasant. The room we had was clean and equipped as advertised. The radiator was on which made the room a little too hot. There was no way to turn the radiator off. The reception organised a maintenance man to turn it off with an adjustable spanner. This was done quickly with a minimum of fuss. The maintenance man was very friendly and efficient. The breakfast was very good. A good choice of pastry and a good machine coffee. The dining room was pleasant and clean. We enjoyed our stay and slept well in a comfortable bed. Thanks to the staff for making us feel welcomed

Hotel is not in a bad location for trips out… But the hotel needs a lot of improvements! The breakfast buffet you are left waiting for them to replenish food items , you have to keep asking staff where are the cups for tea as none replaced there was queues because of the location of the toaster, be careful if you ask for water to be replaced in room as I was charged but then got a refund after complaining..the executive room was good but I know the standard rooms are not great. The staff were good but there needs better organisation. The pool area dated and no set time they seem to pick and choose open close times. We had quite a few issues not all mentioned here which we told reception about we was not happy and noticed other customers complaining.. we would not stay again and certainly not 4 star 3 at most .. can’t comment on spa treatments as did not use but looking at the spa I’m sure there are better ones around. Golf course 9 hole in good condition but outside hotel area need tidying up bit scruffy.

Curtains were undersized for the room so was woken up at around 05:00 by daylight light coming through did complain the night before and in the morning was informed that someone would come up to have a look but no body turned up

The hotel is perfect for a couples weekend away, the receptionist can’t remember her name was amazing and upgraded our room free of charge too

Stayed there while daughter had a table at comic con.yes the hotel is dated but it’s still a Great hotel great place walkable to NEC arena.great value im sure we will be back next year

We had a wonderful stay at Fairlawn Hotel. The Spa facilities was great and staff were nice. Would recommend!

Hotel location is good, but no Novotel is close to the airport. Novotel is walking at the door of the airport glass door for a minute. This hotel is to take the airport light rail for three minutes, then get off the train for ten minutes to walk through the exhibition hall. The exhibition hall is about five minutes walk. Remember that the hotel entrance is at the pizza shop. After entering the door, the elevator is on the second floor. It is the lobby, don't go wrong or circle. The breakfast is very suitable for the Chinese stomach, and the variety is very rich. I live here because I want to participate in the cake show every November. The picture is that it is convenient to go to the exhibition hall without going too far, otherwise the mobile phone is tired. Actually, it is also very tired, stop and go all the way. The hotel is actually a Shanghai-like Heshenghui, a big shopping mall. The hotel reception is in the corner of the second floor of the shopping mall. The guest room is inside the corner building built outside the main building. I feel that the floor of the guest room is built instead of cement, but the quality is very good. . There are not many stores in the mall, the British consumption is not high in the country, and there is a little bit of Colombia in the north. It feels high consumption. There are very few other shops. There is a coffee shop costa in the mall. You can buy a sandwich clerk to help you heat up. The huge sandwich is delicious. There is a specialty store in the Swiss Lotus chocolate, and it is more cost-effective to sell chocolate. Finally, the check-out of this hotel is not to check the room, the room card can go directly to the front desk.

It was a nice big room, the bed with four-poster. The receptionists were doing their job properly. We only stayed one night, did not use all the facilities, such as bar, swimming or gym which there were available, only the restaurant. The bed is too soft, my husband was sank into it. He did not have a good night sleep.

The best hotel to experience this trip!