Hotels With spa in West Midlands, United Kingdom

The stay was suppose to be relaxing. The hotel was great however the stay was a let down when golf course maintenance woke us up right outside the window with a hedge trimmer at 7am which lasted right up until we checked out. Sad end to the stay.

I recently stayed at DoubleTree by Hilton Coventry and had a pleasant experience overall. The hotel was clean and well maintained, and the rooms were comfortable with good facilities. The staff were professional and helpful throughout the stay, making check in and general requests smooth and efficient. Overall, a reliable and comfortable option for a short stay.

Excellent stay at the Hyatt Regency Birmingham. The staff were warm, professional, and attentive, the room was spacious, spotless, and very comfortable, and the location was perfect for exploring the city. Breakfast was excellent with a great selection, and the facilities were well maintained. Outstanding service and hospitality throughout—we would gladly stay here again and highly recommend it.

We had a fantastic relaxing one night stay. The rooms were lovely and spacious. The food in the Scotts bar was amazing. And the staff were so friendly. We will definitely be back again. The use of the spa facilities and towels was an added bonus.

A fantastic stay, with the most amenities possible for a hotel! I strongly recommend Genting, it felt incredibly luxurious or affordable price. 10/10 room cleanliness, pool facilities and spa, and the bar closing times are incredibly late (for the connected Sky Bar it was 1:30am!) Well connected with Birmingham International train station. Breakfast was great with a hot and cold buffet and à la carte options, although quite pricey at £17 a head.

We had a really pleasant stay. It's a very clean hotel and all the staff are friendly especially the cleaning team who went above and beyond to make sure we were happy. We upgraded to the room that had AC on arrival and unfortunately it did not work. We informed the team immediately and they supplied us with a fan. Our room was unbearably hot, we couldn't spend any more than half an hour getting changed or relaxing due to the intense heat. We were told someone would be out to fix the AC the following morning of our first day, which they didn't and we were not provided with a new room until our last night. We fully understand that the hotel was full but we paid for an upgrade we did not get to use and were not offered a refund or solution. The breakfast was brilliant with good vegetarian options and the pool was clean with towels supplied. The burgundy bar was excellent with well priced drinks and excellent lunch options.

Stayed for one night, was lovely sitting outside in the garden area having a beer. Rooms were fine. Gym is needing an update The receptionist ladies were lovely. Would stay again 👍

The hotel is lovely and clean and the staff were very helpful. Our room was spacious and the bathroom had a lovely large shower. We had breakfast on our last morning and it was delicious and hot, buffet style with cereals and pastries too.

The receptionists provide great service, along with the waiters in the restaurant. The rooms provided everything you need and more. The beds were extremely comfortable. We cannot fault the food at all. The dinner and breakfast were both extremely tasty, cooked to perfection and brilliantly presented. The only downfall was on checkout when we were asked to pay for our child's dinner, even though we had booked half board for 2 adults and 1 child (3 guests) but hopefully getting this resolved. Apart from that, we would definitely recommend this hotel.

The location of the hotel is not very convenient. There are no good transportation facilities, supermarkets and restaurants in the surrounding area. You need to walk for a while to reach the bus station and restaurants. The hotel's front desk clerk was very nice, but the hotel did not provide comprehensive equipment, such as slippers and hairdryers.