WE HAD A FRIDGE
The toilet sit had some soap smudge on it and initially thought is something else but if foamed when tried to clean it (I always have sanitizer with me as is only human to miss a spot and do a mistake. Didn't kill me cleaning that myself. Housekeeping job ain't easy. Bless you all. Just keep a better eye to avoid Karen type❤️) The receptionists were all friendly and happy to assist me with both check in and check out. We absolutely loved our room and the view was magnificent. The dawn was heavenly seen from our window❤️ What I loved the most was the fact that in the room we had a FRIDGE. Many hotels don't have that anymore and imagine having a room without a fridge with this heatwave going on 🥵 I will attach a photo with our beautiful view🤩 This hotel will be my top choice whenever I'll need a room around the area. Clean room, clean hallway, clean reception area. Please keep an eye for the accessible rooms. Read all description and detail before booking as they have special rooms for people with a health condition and the room will have some things at a low level to the ground. Will be your fault for not choosing the right room not the hotel's as you need to read description always. Don't take it out to the staff for your own mistake😊 Seen a lot complaining about that, as I've seen also about the rooms accessible and didn't understand the term initially, until I went through the details. After reading the details I knew exactly what room I need to book and what would not be convenient for me🙌 Bless you all and hope this review will be of help to some of you at least 😊
Hotel near Sheffield City Center,Sheffield100% of visitors choose this area
AAnonymous User2025.06.10
There are many elevators and the interior is very winding. If you accidentally go to the wrong exit to get takeaway, you have to walk around the hotel again
Although the location is a bit remote, driving and parking are very convenient, the key price is very high, the facilities in the room are ok, and the bed is more comfortable!
We enjoyed staying in a hotel despite the fact a sauna was out of order. The staff is very professional and helpful. The room was nice, clean and well equipped with everything that you needed for a short stay.
A business hotel without any facilities except a restaurant. Room is relatively small not even a small freezer. Breakfast is good. However, bad experience with housekeeping. No service for the room only the first day. The maid just changed the towels and did nothing to the room including the toilet. I have to request for daily clean up at the front desk. On the third day, found a large plastic bag with rubbish in my room probably the maid forgot to take out. The bag included other rubbish not from my room.
Good location and ease of access to M1 no problem. Venue check in was easy and quick no messing about. Room was clean and tidy though the complimentary biscuit for the tea and coffee was missing, no big deal they are nice though ! Bathroom was clean no issues. There was a wedding on the day of travel so a lot of people hanging around especially the
entrance to hotel. Bar seating area lounge was small and the drinks draught beers were expensive over £5 pint !
Generally a good stay staff helpful and courtease. Would stay again.
Hotel near Sheffield City Center,Sheffield100% of visitors choose this area
RRyan Windsor2024.12.19
Robin, on the reception desk, was very professional and friendly and gave me a very warm welcome and a great first impression.
The hotel, being directly attached to the Winter Garden, has a great central location and is less than ten minutes by foot to the train station (which is all wheelchair and suitcase accessible).
All the breakfast staff were also attentive and helpful even early in the morning.
Hotel near Sheffield City Center,Sheffield100% of visitors choose this area
SSarahAM2024.07.21
This is a beautiful hotel in a great location. We were very impressed with the service provided by the friendly & professional staff.
The hotel building is beautiful, stylish and well maintained.
Breakfast was lovely but be warned the breakfast room is quite snug when there is a busy period.
We would definitely recommend a stay here.
Very Good
128 reviews
8.9/10
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JJohn SalinskyThe Hotel staff were very friendly and helpful as far as they could be. On the first day of our stay ( Christmas Day) there were parties going on and we had to go up several flights of stairs to get to the breakfast buffet. Everything was a little hard to find but the food was good when available. The ample grounds were an additional attraction as were the huge trees in the spacious garden.
On Christmas Day there were lots of staff looking after the various parties.On the last day, however, ther was only one poor unfortunate waiter in attendance! He did his best but it was impossible for him to keep the buffet food items fully refreshed. He had to do this as well as clearing plates etc from tables. We thought that the lack of any other waiting staff was due to the unavailability of staff from the European Union.
The bedroom facilities needed repairs which were unattended to. In particular, the control knob of the central heating radiator had fallen off and could not be replaced. The radiator was on night and day and also made an irritating noise through most of the night.
We stayed three nights in the hotel from 24th to 27th December 2023.
IN summary, we thought that the hotel could be restored to it's original splendour but would need a substantial investment to improve its standard.
The once magnificent hotel seemed sadly neglected because of lack of investment.
Otherwise the room was satisfactory. But sleep was difficult until we got more used to the noise at night.
In summary, we thought that the hotel needed a lot of money spending on it to improve the facilities and make dure there were enough staff.
CCostinaWE HAD A FRIDGE
The toilet sit had some soap smudge on it and initially thought is something else but if foamed when tried to clean it (I always have sanitizer with me as is only human to miss a spot and do a mistake. Didn't kill me cleaning that myself. Housekeeping job ain't easy. Bless you all. Just keep a better eye to avoid Karen type❤️) The receptionists were all friendly and happy to assist me with both check in and check out. We absolutely loved our room and the view was magnificent. The dawn was heavenly seen from our window❤️ What I loved the most was the fact that in the room we had a FRIDGE. Many hotels don't have that anymore and imagine having a room without a fridge with this heatwave going on 🥵 I will attach a photo with our beautiful view🤩 This hotel will be my top choice whenever I'll need a room around the area. Clean room, clean hallway, clean reception area. Please keep an eye for the accessible rooms. Read all description and detail before booking as they have special rooms for people with a health condition and the room will have some things at a low level to the ground. Will be your fault for not choosing the right room not the hotel's as you need to read description always. Don't take it out to the staff for your own mistake😊 Seen a lot complaining about that, as I've seen also about the rooms accessible and didn't understand the term initially, until I went through the details. After reading the details I knew exactly what room I need to book and what would not be convenient for me🙌 Bless you all and hope this review will be of help to some of you at least 😊
RRyan WindsorRobin, on the reception desk, was very professional and friendly and gave me a very warm welcome and a great first impression.
The hotel, being directly attached to the Winter Garden, has a great central location and is less than ten minutes by foot to the train station (which is all wheelchair and suitcase accessible).
All the breakfast staff were also attentive and helpful even early in the morning.
GGuest UserWe stayed in March 2024 had a good experience then, but this visit last weekend 11th May 24 was very disappointing we found the room dirty with insects crawling around under the bed, we asked to change room which we did but found the same problem which i pointed out to the night receptionist, he came up with a 3rd room clean luckily at midnight, now very tired we slept well and spoke to reception at check out who offered us a complimentary Breakfast which was nice but doesn't make you want to return again if the rooms are presented to you so dirty please see photos i did write to the hotel manager on 13th May but as yet have received NO reply
FFreemanA business hotel without any facilities except a restaurant. Room is relatively small not even a small freezer. Breakfast is good. However, bad experience with housekeeping. No service for the room only the first day. The maid just changed the towels and did nothing to the room including the toilet. I have to request for daily clean up at the front desk. On the third day, found a large plastic bag with rubbish in my room probably the maid forgot to take out. The bag included other rubbish not from my room.
AAnonymous UserThere are many elevators and the interior is very winding. If you accidentally go to the wrong exit to get takeaway, you have to walk around the hotel again
GGuest UserGood location and ease of access to M1 no problem. Venue check in was easy and quick no messing about. Room was clean and tidy though the complimentary biscuit for the tea and coffee was missing, no big deal they are nice though ! Bathroom was clean no issues. There was a wedding on the day of travel so a lot of people hanging around especially the
entrance to hotel. Bar seating area lounge was small and the drinks draught beers were expensive over £5 pint !
Generally a good stay staff helpful and courtease. Would stay again.
GGuest UserWe enjoyed staying in a hotel despite the fact a sauna was out of order. The staff is very professional and helpful. The room was nice, clean and well equipped with everything that you needed for a short stay.
SSarahAMThis is a beautiful hotel in a great location. We were very impressed with the service provided by the friendly & professional staff.
The hotel building is beautiful, stylish and well maintained.
Breakfast was lovely but be warned the breakfast room is quite snug when there is a busy period.
We would definitely recommend a stay here.
GGuest UserWhen arrived told that we didn’t book even though I had a confirmation email took the receptionist 40 minutes to find a room. Didn’t end up getting the room we booked. The location is good, not far from the train station at all, not too far from restaurant etc.
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