I think the service was excellent. the Staff were very friendly. The pool is massive and so beautiful. My friend and I stayed in the mountain view room, but there is a resort behind this resort, so there was music in afternoon so couldn't nap and also a rooster too which woke us up every morning. Kep beach is a 20min walk, so it's suggested to get a tuk tuk for 2 dollars. The onsite restaurant and Bar was perfect too. Our room bathroom isn't 100% concealed as there was a blind, also our bathroom door squeeked noises so when my friend and i used the bathroom it was noisy.
It was a place where you could enjoy the ocean view, and it was good that the hottest place in Cambodia, The Wave, was close by, so you could walk there. The resort is near the ocean, so you can enjoy both sunrise and sunset, and the food is delicious, so I recommend it. The staff was also very friendly and warm. However, the quality of the accommodation is not new, so if you are looking for a modern style, you may be disappointed, but the frame of the old French-style building was left and remodeled, so you could feel the charm of an old French-style building.
The location of the hotel is very good. The architectural style is mahogany/solid wood Southeast Asian style, so all the people who come to stay at the hotel are local Cambodians. The hotels are all single-family villas or townhouses, and there are no second floors. There are about 13-14 rooms in total, and each one is very large. The twin room we stayed in is more than 120 square meters including the small yard at the door. There are few guests, so the front desk staff remembers where you live, calls you by name, and provides excellent service. Breakfast is generally not as rich as in China. But it’s right next to the seafood market, so it doesn’t matter.
I stayed at PHKACHAN KEP BOUTIQUE and it was great! It's really near Kep Beach. The rooms were clean and the service was good. The staff were friendly and helped me a lot. I would recommend this hotel to others!
I cannot say enough good things about our stay. The room was spacious and clean. We loved the outdoor bathtub and shower and even enjoyed our last morning when it rained. This really added to a unique experience.
If the room wasn’t enough to recommend this place, then I have to next talk about the incredible staff. Each person went above and beyond normal expectations to ensure that our stay was special and we were not lacking for anything. The breakfast that was included was fantastic and very filling as well.
Walking down to the private beach and pier you can really enjoy the sunset and privacy. I believe that this resort is why we love Cambodia.
Attractive bungalows set on a hill overlooking the sea and behind is the national park. Only minutes away from the famous crab market and restaurants. This is a a very relaxing place to stay unfortunately they have destroyed the mangrove forest and brought in dirt to reclaim land if they continue this practise they will destroy what is best about this part of Cambodia.
The manager of the hotel was really friendly and chatted with me when I arrived. The other staff members I spoke to in the bar were nice and attentive. The location of the hotel is perfect for the beach and the restaurants nearby. The rooms have large glass doors so you can see the sea from your room easily. The hotel bar has a lot of drinks and a full menu of food and snacks. The room was clean and big - there is a kettle to make tea and coffee. I would definitely stay here again next time I visit Kep. It was a great short stay in Kep Beach!
1. The hotel is clean and sanitary, and the service attitude is good. Many rooms are basically fully booked. The first floor is a bit damp, and the upper floors are better.
2. Ctrip published false information, marking that there is a kitchen, but none of the hotel's room types have one, and the hotel manager also showed us the situation they published. It is unclear why Ctrip misled us. Therefore, the seafood bought from the crab market cannot be processed, which is very deceptive.
3. Ctrip's room types with different prices are actually the same room after verification with the hotel. The area and room types are the same. One shows breakfast for 3 people, and the other shows 2 people. My order is for 3 people, but there are actually only 2 people and the hotel has never had information about breakfast for 3 people.
4. Due to the false information published by Ctrip, check-in was inconvenient and I could only check out one day in advance. Ctrip claimed that I could not check out, and the hotel disagreed, but I was at the front desk at the time. The hotel fully agreed, and did not receive the order payment, so the money was withheld by Ctrip and had nothing to do with the hotel. Finally, after feedback, it agreed to refund and claimed to return a symbolic red envelope of 36 yuan as compensation, which has not yet been received.
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35 reviews
9.1/10
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DDean TooneLovely hotel. Need transportation really as out of town. Quiet with a fantastic pool. Staff are excellent. I would defiantly recommend this hotel.
IIanThis is our second time to stay at the hotel. The beach directly opposite makes for a lovely morning swim and the hotel is a short walk from the Ekareach bus stop in Kep if you are coming from phnom penh. Staff are friendly and their pool is clean and has a nice view.
JJura thé bratI cannot say enough good things about our stay. The room was spacious and clean. We loved the outdoor bathtub and shower and even enjoyed our last morning when it rained. This really added to a unique experience.
If the room wasn’t enough to recommend this place, then I have to next talk about the incredible staff. Each person went above and beyond normal expectations to ensure that our stay was special and we were not lacking for anything. The breakfast that was included was fantastic and very filling as well.
Walking down to the private beach and pier you can really enjoy the sunset and privacy. I believe that this resort is why we love Cambodia.
GGuest UserI think the service was excellent. the Staff were very friendly. The pool is massive and so beautiful. My friend and I stayed in the mountain view room, but there is a resort behind this resort, so there was music in afternoon so couldn't nap and also a rooster too which woke us up every morning. Kep beach is a 20min walk, so it's suggested to get a tuk tuk for 2 dollars. The onsite restaurant and Bar was perfect too. Our room bathroom isn't 100% concealed as there was a blind, also our bathroom door squeeked noises so when my friend and i used the bathroom it was noisy.
GGuest UserThe manager of the hotel was really friendly and chatted with me when I arrived. The other staff members I spoke to in the bar were nice and attentive. The location of the hotel is perfect for the beach and the restaurants nearby. The rooms have large glass doors so you can see the sea from your room easily. The hotel bar has a lot of drinks and a full menu of food and snacks. The room was clean and big - there is a kettle to make tea and coffee. I would definitely stay here again next time I visit Kep. It was a great short stay in Kep Beach!
GGuest UserWe loved our stay in the1 bedroom bungalow a lot. The decorations are very detailed. The owners will do anything to confort and help you. They are very kind. I loved having the washing machine in the room as we travel for long time. One negative point for us we used the sleeping bed in the living room but was not comfortable enough for us. I would book the bungalow with the extra bed(room) if I would come again.
TTim from Hua HinAttractive bungalows set on a hill overlooking the sea and behind is the national park. Only minutes away from the famous crab market and restaurants. This is a a very relaxing place to stay unfortunately they have destroyed the mangrove forest and brought in dirt to reclaim land if they continue this practise they will destroy what is best about this part of Cambodia.
TTINGHUIThe facilities are a bit old and the breakfast is a bit simple, but the outdoor swimming pool on the beach is very good. There are many night markets and white sands around the beach. The durians and crabs at the night market are very delicious. The three of us spent more than ten dollars to eat, and the barbecue can also bring Come back to the hotel pool to eat, listening to music and blowing the sea breeze is pretty good
GGuest User1. The hotel is clean and sanitary, and the service attitude is good. Many rooms are basically fully booked. The first floor is a bit damp, and the upper floors are better.
2. Ctrip published false information, marking that there is a kitchen, but none of the hotel's room types have one, and the hotel manager also showed us the situation they published. It is unclear why Ctrip misled us. Therefore, the seafood bought from the crab market cannot be processed, which is very deceptive.
3. Ctrip's room types with different prices are actually the same room after verification with the hotel. The area and room types are the same. One shows breakfast for 3 people, and the other shows 2 people. My order is for 3 people, but there are actually only 2 people and the hotel has never had information about breakfast for 3 people.
4. Due to the false information published by Ctrip, check-in was inconvenient and I could only check out one day in advance. Ctrip claimed that I could not check out, and the hotel disagreed, but I was at the front desk at the time. The hotel fully agreed, and did not receive the order payment, so the money was withheld by Ctrip and had nothing to do with the hotel. Finally, after feedback, it agreed to refund and claimed to return a symbolic red envelope of 36 yuan as compensation, which has not yet been received.
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