The noisy litter and the matlas had to be 50 years old, it is put on a summer out of the 50s, in 30 years of trip, I've never so bad sleep.
The breakfast, you must turn the tables already busy to recover a cup, hello the hygiene if the person touches and coughs above the cup you get back.
No indication that the 2 orange fridges should be opened, to use as charcuterie, cheese etc... I am diabetic, I went without breakfast, since it's from the way I've been informed that it was in the fridges??? A small card above the fridge would have been welcome!
Reception first said that we hadn't paid, then they only had one room for us, even though we had booked two. Then the two rooms were on different floors. At 10 p.m. a hotel employee came into the room when we were already asleep. She had apparently got the room wrong, she said. You have to use the employee elevator and walk through the kitchen. Very strange.
The hotel boasts very friendly and courteous staff.
The lobby is beautifully decorated. The location is perfect for walking into Colmar's city center. There are recommended restaurants and shops nearby. Free parking is also available nearby.
We didn't use the hotel's pool or fitness room.
Our room was on the first floor, directly above reception. The room was clean except for a few cobwebs on the ceiling.
Unfortunately, the poor quality and dilapidated condition of the furniture are immediately noticeable. There's hardly a piece of furniture that doesn't rattle, wobble, or even fall apart. The walls and curtains are also covered in black stains and streaks. I always find this a shame, and it diminishes the feel-good factor for me.
We slept well in our bed. We found the hotel quiet and weren't disturbed.
The breakfast room is beautifully decorated, bright, and well-equipped. However, when fully booked, it gets really cramped, in my opinion.
The staff was very present and quick to clear, clean, and refill the buffet. Everything was still there even in the last half hour.
We found the breakfast delicious and there was a sufficient selection. The croissants, bread, and pancakes were very good. There was also delicious cheese, a selection of sausages, scrambled eggs, and bacon. Many different sweet and savory spreads. Finally, there were various cereal ingredients, a good fully automatic coffee machine, and excellent orange juice.
Check-in and check-out went smoothly.
All in all, a great hotel, apart from the lackluster furnishings.
Very pleasantly surprised by the human and material quality of this place. Top staff, a pleasant room and a super central location.
To book with your eyes closed!!!
Hotel near Quartier Européen - Orangerie,Strasbourg
AAnonymous User2025.05.10
A little disappointed compared to the brand and price. I arrived at the hotel at around 3pm. The front desk needed to confirm whether the room was cleaned before checking in. I went to the bathroom and rested in the lobby for 5 minutes before going to the front desk to confirm that I could check in. The wireless network experience was not good
Hotel near Strasbourg Downtown,Strasbourg80.8% of visitors choose this area
JJacqueline2025.03.28
The hotel was a wonderful experience. Everything was perfect. The beds were comfortable and the pillows allowed for a great nights sleep.
The Spa experience was a brilliant way to relax after exploring the city.
Our stay was incredible! The view from the hotel was breathtaking, and the entire property was spotless. The room was spacious and comfortable, making it a perfect place to relax after exploring the area.
The staff truly went above and beyond—they were friendly, helpful, and even surprised us with free cookies! They also gave us great tips on places to visit, which made our trip even better.
We’d definitely book here again if we ever come back. Highly recommended for anyone looking for a clean, spacious room with excellent service and an amazing view!
The hotel was very comfortable and the hotel was very comfortable. The room was very comfortable and the room was very calm. And if you don't want the room to be cleaned every day, you'll be put a little surprise in the morning at the door handle, which I appreciated very much.
I will recommend this hotel with my surroundings, because I am pleased with it.
Very Good
108 reviews
8.3/10
Price from
€66
per night
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8.5/10
Very Good
PPierre-HenriWe had a great time.
The relaxation area with the swimming pool and sauna is a real plus.
Breakfast is excellent with lots of choice.
I recommend.
MMukeWe had a delightful family stay at the hotel. The staff was incredibly welcoming, and the room was spacious and immaculate. The breakfast was good too. Especially we would like to say thank you to Vladimir, who show special care and hospitality to us. A memorable experience for our family.
PPietroMThe noisy litter and the matlas had to be 50 years old, it is put on a summer out of the 50s, in 30 years of trip, I've never so bad sleep.
The breakfast, you must turn the tables already busy to recover a cup, hello the hygiene if the person touches and coughs above the cup you get back.
No indication that the 2 orange fridges should be opened, to use as charcuterie, cheese etc... I am diabetic, I went without breakfast, since it's from the way I've been informed that it was in the fridges??? A small card above the fridge would have been welcome!
AAnonymous UserA little disappointed compared to the brand and price. I arrived at the hotel at around 3pm. The front desk needed to confirm whether the room was cleaned before checking in. I went to the bathroom and rested in the lobby for 5 minutes before going to the front desk to confirm that I could check in. The wireless network experience was not good
Hotel near Quartier Européen - Orangerie, Strasbourg
Price per night from:€83
9.0/10
Great
AAnonymous UserThe room was perfect and clean, and the hotel is near the train and the center of Strasbourg so it's easy to walk around. The staff was very kind and helped me a lot with all the questions or services I asked for.
AAnonymous UserConvenient location, hotel felt new. Bed was comfortable and the check-in/out process was fuss free. Didn't try the breakfast at the hotel but restaurant looks good, quite a number of food and drinks options around the hotel as well. Decently sized room, within 5 mins walking distance to the tram station. Would recommend!
GGuest UserDisappointing stay. I had paid for an executive room with river view but only got a room facing the other side with a huge building in front of me instead. The hotel said that they had not received the information and the hotel was fully booked. It was not a big deal but I paid extra for the view and ended up with a standard room with some free sodas and amenities. I felt cheated.
No Wi-fi for 1.5 days for my 2-night stay. Unacceptable
Plus points: Staff was nice, both at the reception and housekeeping. The room was spacious and clean
I had better experience with other Novotel hotels before but will not return to this one.
JJoan XiaIt’s right in the middle of Strasbourg, close to everything. One room on level 6 is a bit small. Another in level 4 is a right size room. Breakfast run out of glasses for juice. The city had blocked for Christmas market which I didn’t get a car pass. I walked to Hôtel and my husband waited in a place which was not a parking spot but that’s given me time to sort out the situation. Recommended this hotel.
NNoel CanusVery pleasantly surprised by the human and material quality of this place. Top staff, a pleasant room and a super central location.
To book with your eyes closed!!!
GGuest UserExpensive and not worth it. We had booked two rooms for two adults and our two children. The pool was cold. When we ate in the restaurant (with few other guests) we had to wait an hour for the pricy food. The food was not that good and one dish had to be returned because the chicken was so dry. When we got to the rooms and looked forward to sleeping, it turned out that our two rooms on the first floor were located right above a noisy wedding party. The hotel must have been aware of that from the start. Very tired, we now had to pack our luggage and change to two new rooms. Breakfast was ok but nothing special.
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