The room was really small, but everything else was okay. Luckily, there was a pool and a gym. The breakfast was a bit on the Japanese side, and the variety wasn't extensive. The congee here is generally on the dry side, which isn't really what people from my country are used to.
This hotel is located just outside the domestic departure counters area in T3. It has a 10m+ pool and a good gym. The breakfast is not up to 4 4-star hotel standards, but is pretty good. If you want a comfortable place for a long layover in CGK, esp if your next flight is from T3, there is no better choice than Grand Anara. There's a cheaper Anara on the other side of T3, and there's a ”Digital Hotel” nearby for a cheaper price if you want to save a few bucks.
We stayed at Episode Hotel Gading Serpong as a family with three kids, and it turned out to be a wonderful experience. From the moment we arrived, the staff were warm and welcoming, making check-in smooth and stress-free, which is always appreciated when traveling with children.
The rooms are spacious, clean, and very comfortable. With three kids, space is always a concern, but the layout made it easy for all of us to rest well. The beds were cozy, and the bathroom was modern and well-maintained.
One of the highlights was the breakfast buffet—lots of variety, from local dishes to kid-friendly options like pastries, cereals, and fresh fruits. Our kids especially enjoyed it, and it made mornings so much easier.
The swimming pool was another favorite spot for the children, while we as parents appreciated the relaxing atmosphere of the hotel’s facilities and nearby conveniences like shopping and dining options.
Overall, Episode Hotel Gading Serpong is a great choice for families. It combines comfort, convenience, and thoughtful service, making our stay both relaxing and enjoyable. We would happily come back on our next family trip.
Good location in Banten, everything are good only the room size a bit too small, even after upgraded, especially toilet.. But so far the service and breakfast are above par.
The hotel is huge with many rooms. After checking in, we took a buggy to our room. The room itself was very spacious, clean, tidy, and exceptionally quiet. The only downside was that the pipes seemed to be leaking, making a gurgling sound, which we just put up with. Breakfast was incredibly rich and the restaurant had a great atmosphere, with many Western foreigners. Overall, it was a good experience.
The hotel surpassed all my expectations! The staff was welcoming and accommodating right from the moment I checked in. The room was clean, and the view of the city from it was splendid. The breakfast spread was also quite tasty. I will certainly return during my next visit!”
I stayed here as a solo traveler and was really impressed. The staff were friendly and helpful, making me feel welcome from the start. My room was clean, spacious, and had a balcony with a beautiful view. I love that all rooms are non-smoking. The Wi-Fi was fast, and the smart TV let me watch Netflix and YouTube with ease. The location is also great, close to the BSD area. Highly recommended for a comfortable and convenient stay!
Staying at the Aryaduta Lippo Village is a wonderful experience, truly feeling like a resort-like escape right in the city. The incredibly lush and expansive tropical gardens are immediately striking, creating a genuine urban oasis. A clear highlight is the massive lagoon-style swimming pool, a perfect spot for relaxation that reinforces the hotel's serene, family friendly atmosphere. The staff are exceptionally friendly and genuinely helpful, making the entire visit pleasant and welcoming. While the hotel has a classic charm, it is very well-maintained with all the modern comforts needed for a comfortable stay. The location is fantastic, offering the convenience of being within easy walking distance to the supermall and various restaurants. This hotel comes highly recommended for anyone seeking a peaceful getaway without leaving the city conveniences behind.
This hotel is really good. The front desk staff's English is excellent, and they offer breakfast. It's also very close to the airport! Due to my flight schedule, I extended my stay for a few hours, and they didn't overcharge me, which shows they are very reputable!
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JJoan HaaseExceptional Stay at DoubleTree Bintaro – Always Feels Like Home
I had the pleasure of staying at the DoubleTree Hotel Bintaro from June 18 to June 20, in the King Room with a Sofa Bed. As always, my experience at this property was nothing short of amazing. The level of comfort, cleanliness, and service remained consistently excellent throughout my stay.
Although I did not opt for the breakfast buffet this time, I genuinely missed the hotel’s signature morning spread, which I remember fondly from previous visits. Their breakfast selection has always been a delightful part of the stay, and I look forward to enjoying it again on my next visit.
What truly stood out during this visit was, once again, the exceptional service from Bella. Her warm hospitality and attention to detail went above and beyond expectations. It is always reassuring to be welcomed by familiar faces who consistently provide such high-quality service. I’m sincerely grateful to Bella for making my stay as comfortable and pleasant as ever.
There is absolutely nothing I could point to as a shortcoming during my time at DoubleTree Bintaro. Everything met or exceeded my expectations, and I wholeheartedly recommend this hotel to anyone seeking a reliable and relaxing stay in the Bintaro area.
KKenneth kylbriStaying at the Aryaduta Lippo Village is a wonderful experience, truly feeling like a resort-like escape right in the city. The incredibly lush and expansive tropical gardens are immediately striking, creating a genuine urban oasis. A clear highlight is the massive lagoon-style swimming pool, a perfect spot for relaxation that reinforces the hotel's serene, family friendly atmosphere. The staff are exceptionally friendly and genuinely helpful, making the entire visit pleasant and welcoming. While the hotel has a classic charm, it is very well-maintained with all the modern comforts needed for a comfortable stay. The location is fantastic, offering the convenience of being within easy walking distance to the supermall and various restaurants. This hotel comes highly recommended for anyone seeking a peaceful getaway without leaving the city conveniences behind.
LLC666I believe that the hotel was a local's favorite as the booking was quite full during Eid al-Fiṭr despite its relatively high price. The hotel was full of family and kids and there is no tranquility. Unlike other comparable hotels in the area, the hotel was not directly connected to the so called private beach. The so called private beach is not private at all and was occupied by many other non hotel guests. The non hotel guests can even park at the hotel carpark and use the ”private beach” and pool for free. Hence the ”private beach” was very full as those street vendors would charge people using the public beaches. So many non hotel guests just flooded in and the staff couldnt care less. So basically hotel guests are stripped off the privilege in using it, and you could never find any space. No towel was provided at the ”private beach”, the pool was like a mud swamp. No locker, only three btoken huts for toilet and changing, and no towel provided. As for the pool in the hotel main building, there is no control as well and seems anyone can use. Only several chairs and pavilions were available but all were occupied by people who did not dress like hotel guests (who would bring their clothes for changing at the pool if they are hotel guests?) Staff was non existent and no one offered to help you find some empty seat. As to other services, the dinning part is fine and food were reasonable. For the room and hotel, while the overall maintenance is ok given that the hotel is pretty new, maintenance was needed as well as cleanliness. The water at the outdoor bath was not hot. No hair conditoner and body lotion. Service-wise, the front desk people are good and tried their best to help. Hope they would not ring guests up at 9am asking them if they want to clean up room. Overall, view from the hotel was stunning, but not even close to 4-star services and facilities.
OohohcrIf you're attending a concert at ICEBSD, this is definitely the place to stay! It's super, super, super close to the venue, just a few minutes' walk. The accommodation itself is on par with a typical budget hotel in China. You will hear a lot of motorbike noise late at night, so if you're a light sleeper, I recommend bringing earplugs. The breakfast buffet is just okay, nothing special but it'll fill you up.
AAnonymous UserLocation: 15-min car ride to airport. Free shuttle service provided by the hotel at 1.5-hour interval. No other business or eateries around the hotel.
Amenities: Basic toiletries provided. Only multipurpose soap is available as hair, conditioner and body shower.
- No room slipper provided.
- No bottled drinking water provided but you could refill at the water dispenser along corridor.
- No facial tissue available in the room.
Room: Size is sufficient for solo or two travellers.
I was unfortunate to get corner room directly opposite the staff room. The staff got in and out throughout the night and I woke up to noises.
Room isn't bright enough for working.
BBruce LeoI booked this hotel because I was attending an exhibition. It's close to Soekarno-Hatta Airport, about a 10-minute taxi ride. Since it's a chain hotel, there are many branches throughout Jakarta, so make sure to double-check the hotel address when booking; it's easy to make a mistake.
GGuest UserWhile the room was a bit small, it was impeccably clean. What truly stood out was that it was the only hotel during my entire business trip where the bedding didn't have any unpleasant smell.
Its location was incredibly convenient, being close to both the airport and my workplace. Despite Indonesia experiencing a somewhat complex social situation at the time, the hotel felt very secure and provided a great sense of comfort and safety.
The hotel breakfast was superb; I ate it for three consecutive days and never grew tired of it. The dining area itself was also very pleasant.
It's a pity I didn't get the opportunity to try out the hotel's other facilities.
HHuxley13Staff is very friendly, and was helpful sending a iron to my room when we needed. On the 16th floor there is a HUGE infinite pool, jacuzzi, gym and a basketball court!! Great stay in a business district!
HHerry_GunadiWe stayed at Episode Hotel Gading Serpong as a family with three kids, and it turned out to be a wonderful experience. From the moment we arrived, the staff were warm and welcoming, making check-in smooth and stress-free, which is always appreciated when traveling with children.
The rooms are spacious, clean, and very comfortable. With three kids, space is always a concern, but the layout made it easy for all of us to rest well. The beds were cozy, and the bathroom was modern and well-maintained.
One of the highlights was the breakfast buffet—lots of variety, from local dishes to kid-friendly options like pastries, cereals, and fresh fruits. Our kids especially enjoyed it, and it made mornings so much easier.
The swimming pool was another favorite spot for the children, while we as parents appreciated the relaxing atmosphere of the hotel’s facilities and nearby conveniences like shopping and dining options.
Overall, Episode Hotel Gading Serpong is a great choice for families. It combines comfort, convenience, and thoughtful service, making our stay both relaxing and enjoyable. We would happily come back on our next family trip.
GGuest UserI stayed here as a solo traveler and was really impressed. The staff were friendly and helpful, making me feel welcome from the start. My room was clean, spacious, and had a balcony with a beautiful view. I love that all rooms are non-smoking. The Wi-Fi was fast, and the smart TV let me watch Netflix and YouTube with ease. The location is also great, close to the BSD area. Highly recommended for a comfortable and convenient stay!
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