5-Star Hotels in California, United States

The location is good, but the room is very small and quite old, and it’s very noisy at night. The main issue I’m unhappy with is that they overcharged me by $61.91. I called the hotel, and they told me to contact Trip.com, but Trip.com doesn’t make it easy to reach customer service. I guess even if I manage to get in touch, they’ll probably tell me to contact the hotel again. Being pushed back and forth like this is really frustrating.

I have to say that it exceeded my expectations. I had been struggling between Four Seasons and Waldorf, but finally chose this one. I have to say that I made the right choice. The service is first-class and it is the first choice for staying

A San Francisco Icon with Breathtaking Views My recent stay at the InterContinental Mark Hopkins was nothing short of exceptional. From the moment I stepped into the grand lobby, I was enveloped in an atmosphere of classic elegance and impeccable service. The hotel's location atop Nob Hill offers unparalleled panoramic views of San Francisco – a true feast for the eyes. The rooms are beautifully appointed, blending modern comfort with timeless style. I especially appreciated the attention to detail, from the luxurious linens to the well-stocked amenities. Of course, the highlight for many is the Top of the Mark, the hotel's legendary cocktail lounge. Sipping a perfectly crafted drink while watching the sunset over the Golden Gate Bridge is an experience I won't soon forget. Beyond the stunning views and luxurious accommodations, what truly sets the Mark Hopkins apart is its exceptional staff. Every interaction was met with genuine warmth and a willingness to go above and beyond to ensure a memorable stay. Whether you're a first-time visitor or a seasoned traveler, the InterContinental Mark Hopkins offers an unforgettable San Francisco experience.

This hotel is quite large and the facilities are brand new, making for an excellent stay! The front desk staff were incredibly friendly and proactively offered us a free room upgrade and complimentary breakfast, which was a really thoughtful touch. The location in the Chinese district is perfect. There are two large Chinese supermarkets just a short walk downstairs, and plenty of Chinese restaurants and hometown specialty eateries nearby. If you're traveling and craving a taste of home, you'll have no trouble finding it here – it's ideal for Chinese travelers. The only minor downside was that the breakfast selection was a bit limited. Other than that, everything was fantastic!

The hotel where the conference was held, but there was a bug between the agent and the hotel. One room could not be checked in. After a long communication, the front desk service attitude was not very good, and the back-end phone could not be reached. Fortunately, it was well negotiated with Ctrip. The room is relatively small and the settings are relatively old. After all, it is a century-old hotel. The laundry is all from Le Labo, but it is not bad. The breakfast restaurant is not a buffet, and the introduction is incorrect. The ordering and serving are very slow, maybe it is a sense of relaxation. The location of the hotel is good, but it is very close to the tram route, and the Inception camera is one or two blocks away.

Excellent stay. Rooms were spotless and modern. Central location with easy access to downtown LA. Service and amenities were first-class. Food quality was outstanding both in-room and at the hotel restaurants. The bar stood out as the highlight — great atmosphere and drinks. Highly recommended. 住宿体验非常出色。房间干净整洁、现代舒适。酒店地理位置优越，出行便利。服务和设施一流。无论是客房用餐还是餐厅，食物品质都非常出色。酒吧更是亮点，氛围极佳、饮品优质。强烈推荐。

The hotel is right by Union Square and very close to Chinatown, which makes dining and shopping incredibly convenient. We even enjoyed a leisurely walk to Fisherman's Wharf and back, despite the rain. The $40/day parking across the street was also acceptable. The front desk upgraded us to a room overlooking the Christmas tree in the square, which really added to the festive atmosphere. It was a fantastic experience, and I'd definitely choose this hotel again next time I'm in downtown San Francisco.

Facilities: Great! Although it is an old hotel, the quality of the Peninsula has always been online! Hygiene: Very good! The room, bathroom and bedding are very clean and tidy Environment: Luxurious and elegant, every detail of the hotel shows luxury and nobility Service: Perfect! All hotel service staff are very warm and friendly, and will politely address the guests. The house car service is also perfect, and they also carefully give the guests a pillowcase with their initials! Everything is a surprise! The Peninsula is definitely the best luxury hotel in Los Angeles, everything makes people feel perfect! I will stay here again when I come to Los Angeles in the future!

The hotel staff was perfect, but the other people I met here weren't as friendly as others I met elsewhere in LA.

The hotel gave us a room on the 48th floor with amazing city views. The twin room with 1.5-meter beds was spacious and comfortable. The water pressure in the shower was a bit low, but all the bath amenities were provided. The highlights were definitely the gym and the pool. I highly recommend checking them out. The outdoor pool had a comfortable temperature, and at 1.2 meters deep, it was perfect for both swimming and just splashing around.