Top 5-Star Hotels in San Francisco

I had a fantastic time at this hotel. I booked a fairmont exterior king room with a view. The room itself was nice but what I really liked was the walk in wardrobe and luxurious marble bathroom with his and hers sinks. Breakfast at the hotel and dinner in the Tonga room was also really good. Customer Service was top dollar. The only criticisms I would have are that:- 1) There was only one functioning lift from the main foyer to hotel rooms, 2) upon checking in a hold fee of $100 per night is placed on your debit/ credit card (only returnable 5-7 days after departure) and 3) some of the meals were overpriced, I was charged approx $55 for a medium sized pizza and bottle of water on one night. Overall, enjoyed my stay and would return.

Amazingly comfortable and clean hotel - excellent view from the room towards the bay. Breakfast was excellent. Hotel staff were friendly and helpful recommending things to do and storing baggage until departure after checkout.

The location ia wonderful The lobby very beautiful but the ber closes at 23:00,very early!!! The reception was very kind The rooma very big with good view.The only negative that the windows were dirty. The pool was so fime and the jacuzzi. The breakfast seema small,but its to big and variable.The food in the hotel restaurant is exciting!!! Guys one of thr best hotel in my life!!!

average visit, maybe I expected more given their reputation. I visited SF for a two-day concert so I expected not to stay too much in my room anyways. Picked the Ritz primarily for the location. Also this was my first time staying under my own name so always wanted to get the welcome envelope with my name on it. (They misspelled it 😔) Booked via Amex’s FHR primarily for the early check-in at around noon and late checkout. I received an upgrade to a City View room but I must’ve arrived too early because my room was not really prepared. It had a few missing amenities like slippers, dental kits, combs etc. No welcome gifts other than chocolate. Only ate breakfast there but food is okay. Great portions though! Most of the time, I left the hotel at 10/11am and came back after midnight. One time no valet was there to pick up my car so had to call and request someone to pickup my car. Otherwise, all other services and staff were pleasant. The bedding and Frette linens were fantastic and it helped me sleep well. You also get a bottle of water EVERYTIME you pick up your car from the valet! I actually really like this since the only thing I could bring to the venue were sealed water bottles! Wifi was good, great for work and meetings. For a 5-star hotel, it wasn’t amazing compared to what I had heard. Might pass next time I’m in SF.

The location is great, near Union Square, and all the staff are nice and friendly. The room is clean and reasonably spacious. I don't speak English, but there was no major problem with language communication. I gave a tip of $10 each to the person who moved my luggage and the cleaning teacher. By the way, the person who moved my luggage willingly took a picture of me, who was alone, so I liked it even more! The streets outside here aren't bad, but villains roam around often, so be careful. For reference, since San Francisco 9.4 was an American holiday, there were not many people and it was very dangerous for an Asian woman to walk alone, especially at night!

We stayed here for three nights while visiting San Francisco. We booked a suite on the 15th floor while our adult daughters stayed in an adjoining double room. The hotel, although old, is exceptionally well maintained. This is not just any hotel but a landmark building with beautiful architecture that has withstood the test of time. I cannot say enough for the staff who are definitely part of the experience. So much so that you are likely to get to know them on a first name basis. Sal and Tony were just two who really excel in their service to guests. The location is exceptional. Its high location provides excellent views of SF. The rooms were beautiful and hats off to housekeeping. Need i say more? This is a hotel run by an exceptionally good and friendly team. Thanks for making our stay so special.

Another disappointing experience. The booking price was more than 4,000 and one night. I thought it was better than Liz. The result was that I found a Samsung hotel and the front desk offered two thousand. Two big and one small gave two single bed rooms, the front desk means to act according to the order. She has no responsibility. The room we booked is wrong. The problem is that Ctrip can answer that I have paid such a high price. I can't get the corresponding service because I chose the wrong one? At checkout, there was an additional $30 in facility fees per day, but the Ritz Hotel did not. According to Ctrip's regulations, this fee is paid separately by me. Ctrip defines the rules as perfect for themselves, without any problems. I just want to remind you that it is very simple for me. I paid a high premium. My expectation is to get better service. I can live comfortably in two big and small, I will not spend too much time researching. How big is the bed, and there is an extra cost to pay. Where can I provide a satisfactory reservation service, I am going to book it, but Ctrip is obviously not. Thank you, goodbye Ctrip.

Four Seasons at Embarcadero was simply not worthy of a five-stars hotel. I’ve even completed a survey at the end of our stay which not the general manager reached out instead the administrative assistant. After my message revealing it was a generic response from her, she ghosted right after. Do you think that warranted five-stars for ghosting a guest that just stayed at your property? No. Obviously they simply do not care, which was an utter shame. In addition to that, the check-in process was a complete mess (checking in twice on the same day), room wasn’t ready close to 5pm (despite being asked by their team a couple of days when we will be arriving) and customer service simply was not that of five-stars. Sure, the suite was lovely and so were the corner views but despite how well done those points were - without customer service and being organized and on top of your game, it didn’t warrant five stars at all for a Four Seasons property. For such a pretty penny, this felt like highway robbery.

The St. Regis San Francisco can be said to be the ceiling level of local hotels, and it is also one of the top hotels I have stayed in in the United States. It is in an excellent location. SFMoMA is next door to the hotel, and it is basically only a 5-7 minute walk from the Union Square shopping street. The overall size of the hotel is not large, but the services, hardware, and facilities are very exquisite and delicate. Although the quality is far from the St. Regis Hotel in China, it cannot be judged by domestic standards in the United States. It is highly recommended!

My husband and I stayed here overnight for a belated Valentine's celebration. We had planned on going to have fondue at a restaurant on Van Ness several blocks away and we thought that this location would be a wonderful place to stay at nearby. When we arrived, Amanda welcomed us in and helped take in our luggage and checked us in. It definitely felt like a bed and breakfast but a bit more elevated. Our room, Jardin, was not the biggest room, but definitely the most comfortable. I really liked how the water closet was separate from the shower room. It had a nice tv with a desk and water available to us. The most amazing part of this experience was the bed. The bed was THE most comfortable bed I have ever slept in my entire lifetime. If I had the choice, I would definitely come back here to sleep in that bed. Breakfast was your standard continental breakfast, but it was very nice and we very much enjoyed it. We were pretty much all to ourselves that morning, so it was great. We had to check out a bit earlier since we had another engagement, but I would have to say that it was an great place to stay at. Amanda was wonderful and was always there to help us when we had questions or needed help with the temperature in the room. I'm glad that we stumbled upon this amazing place. We look forward to staying again here soon.