The hotel located inside the grand canyon national park, which is very convenience, there is shuttle bus which can take us to the visitor centre and viewpoint if you are not driving by yourself.
Let me begin by making the readers aware that the Grand Canyon Plaza Hotel is more of a motel than a hotel. Entrance to all the rooms including the elevator is via the outside. It's not like your typical hotel where you enter a lobby and proceed to your room or the elevators. When entering the GCPH to check in the lobby seemed very clean but dated. The staff was extremely friendly. When we first entered our assigned room, it smelled of smoke masked by air freshener. We proceeded back to the lobby to complain and asked for another room. The second room was acceptable, however, the room was small, dark and very dated. We had breakfast the next morning in their restaurant off of the lobby and the food and service was good. If you are looking for a place to stay that is close to the park entrance but lacks updated features and charm, then this would be an acceptable place to stay at.
Cathy from Pennsylvania
Hotel near North Mountain,Phoenix4.1% of visitors choose this area
廖廖2021.09.01
The hotel is very distinctive. It has the kind of slope up and down, and the rooms are very similar to apartments, they are all short houses! The view is great! Very suitable for family living!
It is recommended, breakfast, very rich, large suite, living room and bedroom, swimming is good, sunbathing, suitable for vacation, lying on the edge of the pool, very leisurely.
Front desk and owner could not have been more friendly to us made us feel very comfortable from the moment we got here and our second reservation with them they were all the same cute rooms very big would recommends coming here to anyone.
Hotel near Phoenix Central City,Phoenix59.8% of visitors choose this area
GGuest User2024.06.17
Everything was fine. Did not get to eat breakfast because airport shuttle back to the airport is only offered once a hour do we had to leave before breakfast was ready
During my recent stay at The Westin Tempe, I was thoroughly impressed by the impeccable service and attention to detail. The rooms were spacious, beautifully appointed, and spotlessly clean. The staff went above and beyond to ensure our comfort and were always on hand with recommendations for local attractions. The in-house restaurant served delectable cuisine that truly showcased the region's flavors. I would highly recommend The Westin Tempe to anyone visiting the area and look forward to returning on my next trip.
It's right in the university town, the surrounding area is clean and safe, there are many restaurants, and girls are not afraid to walk alone during the day. The hotel is newer, but the air conditioner is sometimes loud. I will stay here again next time!
Hotel is in an easily accessible location just off the highway. Check-in and out was simple and the staff friendly. Room was adequate and what would be expected. The bed was a little soft for my taste, but it was clean, as was the room itself. The pool at the hotel is small. The included breakfast was good and served by a friendly staff. The only thing I would criticize is that on the second floor you hear the roar of wheeled bags on the walkway.
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106 reviews
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AAnonymous UserThe hotel located inside the grand canyon national park, which is very convenience, there is shuttle bus which can take us to the visitor centre and viewpoint if you are not driving by yourself.
GGuest UserFirst, the positive:
1. The staff was courteous, professional, and helpful.
2. The outdoor area was well above par. The pool was clean with in-pool loungers (4). Safety equipment and signage posted. Multiple cabanas (6?) were available. Large fire pit with plentiful seating. The pool is 5 feet deep at the center. This is not a pool made for swimming laps, but for lounging.
3. Rooms have an outdoor balcony with a table and 2 chairs.
4. Windows have both a blackout screen and a privacy screen. The window is able to be opened for fresh air and is screened.
5. HVAC was in good order and worked perfectly.
6. In room refrigerator was clean and worked well. Microwave, TV, and phone in room.
7. Breakfast area was spacious and breakfast offered multiple options though I did not avail myself of this amenity.
Now, the negative:
1. The room itself was much smaller (king bed ) than expected. Room was cramped and looked nothing like the pictures on the website.
2. The bathrooms were recently remodeled, but the aesthetics are problematic. Why would anyone put wood laminate flooring in a bathroom with a walk in shower that has approximately a 2” inch lip and shower curtain in lieu of doors? You take a shower and the floor gets wet...no bueno.
3. There is a $10 per night service fee charged on registration. The fee is for wifi and other services. I don't recall seeing this posted when I reserved the room, but perhaps I overlooked it. I didn't object paying it, but the fee should be transparent.
4. Housekeeping is performed every 3 days and if you need more towels, etc., simply contact the front desk and they will have what you need brought up.
Other: I booked the room for 2 nights but opted not to stay the 2nd night.
JJISONGThe hotel is very good, I said early that there is breakfast. But Chinese people may not be used to it. When I first came to the United States, I couldn’t eat that cold stuff. You can go out and buy something, or cook and eat yourself.
CCHUNHENGThe waiter at the front desk is very warm and friendly. I am very humorous when communicating with you. I am also very professional and asked if we are satisfied with the room and breakfast. I can tell him if there is any opinion. The hotel is very cost-effective. I will consider staying at Chandler next time.
TTravolicThe room is old, but it’s okay to just sleep for one night, and it’s cheap.
The bathroom smells very musty, very like the smell of things that have not been dried after washing, very stinky!
There are very few types of breakfast.
No cold water is provided, only hot water is provided.
AAnonymous UserThe hotel rooms are comfortable, clean and suitable for work and leisure. The environment is clean and tidy and quiet.
The front desk staff is very nice and friendly.
Hotel location is very good, convenient transportation
Wi-Fi is also provided by the hotel.
NNomadineWe landed really late around midnight in Phoenix and had our next flight at 7:30am. So we decided to book a hotel to be able to shower and sleep comfortably for a few hours.
The location for this hotel is just perfect. you can take a really short ride with the sky train to 44th. At the station you head across the road via a covered and beautifully lit bridge and then you reach the station for the regular metro where you literally have to cross just one lane of a road and the hotel is right there. We preferred this option so late a t night because we were very exhausted and tired and didn’t want to wait around for their shuttle bus, which I believe runs every 30mins.
We were greeted very friendly by the front desk supervisor and check in was a breeze.
We had a nice room on the fifth floor, it was quiet, clean and had more amenities than we really needed.
After a hot shower we found a few hours of good rest in a very comfortable bed.
In the morning, checkout was just as easy and the shuttle bus was right there and drove us straight to our terminal. Again the driver was super friendly and helpful.
If we had an overlay in Phoenix again, we would pick this hotel again and recommend it to anyone in the aame situation.
GGuest UserWe booked a suite with king and sofa got the confirmation but the hotel didn’t honor the confirmation
Because there is only one suit they booked someone else in
But they gave us a room with two double beds with no separation
Because we were on the road trip didn’t really mater
If you booked a suite make sure you contact this hotel
For my five years using the same travel agent to travel the world I never have to contact the hotel to confirm the booking
GGuest UserExcellent Hotel, Would stay again. Rooms are big, Bed comfortable, Nice Pool outside. Hotel Shuttle is on Request but saves on a Taxi fare so is worth asking for it. Restaurant is ok quite expensive. The elevators are slow and there are only two is my only complaint but overall a good hotel right next to the airport.
GGuest UserWe booked a suite with Baymont when we made our reservations. We did not receive a suite. Upon our arrival we asked if they had new construction going on. The lady at the desk informed us that they had renovations on going. The lady at the front desk was not very helpful and seem very curt and wanting to disengage with us. We received our room key and went to the room using the elevator which had construction going on at the entrance to the elevator. We proceeded to room 225 and were very surprised to note that the striker plate on the door frame was not there. The door latch would just be in the hole where the striker plate should be installed, and the door was not secure. The room was not completely furnished. A table and chairs were missing. We were very disappointed and will not stay there again. I am curious why would the lady at the front desk put us in a room under construction and /or not completed yet? I believe you have a serious problem with staff and their people skills. Thank You !!! Our booking number is ***********, our confirmation number is *************.
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