Kaikora hotel was absolutely astonishing from the meals down at the hotel - which I definitely recommend, to the lovely Alexa in the room to give you just the information you need. Sudima hotel had an amazing heated pool with a breathtaking view of the mountains and beach beside. You can save some money if you book directly through the hotel website after subscribing as a Sudima member.
Stayed in the lake view room, right above reception. Short walk to the town centre, great for those without a car. Staff were very friendly and helpful, view of lake tekapo was amazing! Could also sit outside to see stars during the night!
Due to heavy rain on the west coast, I went back to the town and stayed for one night. It was clean. Every room on the first floor has a back door to the garden. Breakfast is included. Bread, jam, coffee and tea are included. The whole meal seems to be 21.5 yuan. , Feng Jian by people
I chose this hotel because of its proximity to Christchurch Airport (I arrived after midnight). For the price point and location, I got what I wanted: warm, clean, private, close to the airport. Check in and check out were both super fast.
Just a tip to anyone arriving late (this has nothing to do with the hotel): bring a snack with you. There are plenty of places to eat nearby BUT if you arrive after midnight, all the eateries are closed (except McDonald's, but only the drive thru is open at that time).
Excellent staff service..had s problem with toilet not flushing and so they put me in another room across the hallway...very friendly. Good restaurant and bar service
The accommodation is located right in the city center, so the location is perfect, and the room was also very clean. The only downside was that after parking my car in the parking lot and driving away the next day, I unexpectedly received a parking ticket. However, after disputing it, the ticket was eventually canceled. Still, it did take up a lot of time to deal with, which was frustrating. Everything else was great though.
The hotel is opposite the New Regent Street with shops and restaurants and the Cathedral Square just round the corner. Walking to bus stop of Route no. 8 to the airport on Hereford Street is easy and takes less than 15 minutes. There are toilets at the lift lobby for customers before final departure. The room is decorated with beautiful pictures. Nespresso capsules are really a morning treat for customers who need a cup of coffee, rather than the standard travellers coffee sachets.
This was by far the best hotel I stayed at in New Zealand. Compared to other Hilton properties, the bed here was noticeably larger and more comfortable. I stayed in a twin room, and each bed was around 1.2 to 1.5 meters wide, whereas other hotels only offered very narrow single beds (about 0.9 meters).
There was also plenty of space between the beds, which made the room feel much more comfortable. The room was very clean, well-equipped, and the front desk staff were friendly and helpful.
The location was also decent, making it a very convenient and pleasant place to stay overall.
I would highly recommend this hotel — especially if you’re looking for a comfortable and restful experience.
The room decoration is very new, there is a row of bungalows at the door, facing the small garden is a two-story building. The bed was very comfortable. It is the best decoration motel we live in. The only downside is that there is a strange smell in the room, whether it is the decoration or what, I almost suffocated in the bathroom at night. It is recommended that the landlord ventilate and deodorize more. Opposite is ashburton domain Park, a big children's playground, children love it. kmart comprehensive shopping mall, new world, countdown supermarket are very close.
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GGuest UserI was a bit disappointed. I was expecting this to be a 5 star place, but there were a lot of things that were definitely not 5 stars. The robes were grey and didn't cover bigger people. One of them had pilling all over it, I didn't want to even wear it. The bathroom door squeaked loudly, so if one person got up to the toilet in the middle of the night, it woke the other person up. There were instructions on how to use the spa bath, but not on how to put the plug in. It didn't just plug in normally. We weren't able to use it on our first night which was very frustrating as it was one of our main attractions. I rang housekeeping the next day. Someone came and had a look and said that you had to turn a know on the side of the spa, how would anyone know that? The lock on the door to outside was broken and a small slide lock had been put on. Why not fix the main lock? I used the toilets to the side of the library and when I washed my hands, the tap was all loose and wobbled round. All these things are little but show that the lodge needs to have things fixed or updated. For $300 per night, you expect the best. The worse thing was on our last morning, we got to breakfast about 8:45, the restaurant closes at 9:30 am. There was continental and scrambled eggs and bacon. At about 9:00 am they stopped bringing out anymore bread to toast. No more croissants, eggs or bacon were brought out. There were about 6 tables with guests and everyone kept going up and checking, but they didn't refill. People were saying, they must have run out of food! But for some reason the waiter kept lifting the lids to the egg and bacon to see what was in there, but of course there was nothing as he hadn't refilled it and he was the only waiter!! I was really disappointed and wouldn't recommend it, unless you are getting a really good discount.
GGuest UserThe room is small but nicely furnished. Would be a lot more functional if the room can include at least a small desk so business travel can do a little work or a traveller can do hotel bookins and trip planning using a lap top.
A big draw back is a vey limited no of parking space available. I advised anyone with parking needs make sure they can reserve a spot in advance.
LLLZLClean and comfortable rooms within very close proximity to the airport. We arrived late and it was the perfect choice given that we have a young infant who needs to rest early.
SSukyWe stayed at the hotel for 4 nights just recently, first arrived at the hotel, the reception was polite enough but not as helpful as any front desk staff coud be. The room was clean and comfy, location was fantastic, environment was superb (quite, few hote guests).
But somehow my wife lost her wedding ring from our room. We only noticed by the end of the day, and should have picked up earier.
Mr. Sui Beng Teh, the hotel manager, made it even worse from a travellers point of view. He has the worse attitude to the whole incident, instead of offering his empathy, he pushed responsibility back to the hotel guests who lost the wedding ring in his room at his hotel. His passive aggression is throughout all the poor google review!
He reacted bluntly when questioned about CCTV other than the door access record he could provide immediately, being agreesive at his answer and attitude towards to someone who turned over the room to just look for the missing ring. He was not friendly, empathatic nor welcoming despit he is in hospitality industry.
Im not blaming at anyone here or making any accusation on anyone but he as the hotel manager was the only one we could seek help for in a foreign country, and he expected us undedstanding how police and system worked here. To us, he made us sound like ****** and being forgetful on our own properties.
Ssherlin74loved staying here even for just 1 night. very near to sights in the city, staff was pleasant and room ammenities were great we asked for slippers and toothbrushes which are available all you need do is call and they bring it right up. parking is also available just beside the hotel but with a FEE per day😞 other than that we had a lovely stay🙂
HHelloI have given 5 stars to this motel for the service, cleanliness and amenities because each aspect of these beat my expectations! I am usually very conservative in giving reviews.
Initially I was expecting very basic service given it is a motel. But when I opened the door of the room I was quite surprised. You could feel the room is very clean and bright. The amenities are sufficient to make a simple meal for yourself. There is also daily housekeeping services as well (given it is a motel).
The staff at the reception are also very helpful. When I first arrived, the reception lady asked me where I planned to go and showed me the ways.
The motel is also close (5-10 minutes walk) to the Main Street at Riccarton and there are a lot of restaurants there. You can also take bus to the city centre which takes about 30 minutes including waiting.
The motel is also very close to the Christchurch railway station which is only 10 minutes walk, great if you are taking the scenic trains. There are also a number of shops near the Railway station and you can do some shopping for clothes, vitamins and fresh food too!
GGuest UserThis was by far the best hotel I stayed at in New Zealand. Compared to other Hilton properties, the bed here was noticeably larger and more comfortable. I stayed in a twin room, and each bed was around 1.2 to 1.5 meters wide, whereas other hotels only offered very narrow single beds (about 0.9 meters).
There was also plenty of space between the beds, which made the room feel much more comfortable. The room was very clean, well-equipped, and the front desk staff were friendly and helpful.
The location was also decent, making it a very convenient and pleasant place to stay overall.
I would highly recommend this hotel — especially if you’re looking for a comfortable and restful experience.
TTomFraenkNice stay in Christchurch. Two nights in the motel with a very friendly and helpful staff. Big advance - the shuttle service from/to the airport with just a few minutes drive. Very good service and availability by call. Room with a big space, very clean. The furniture wasn‘t new, but well maintained and quite clean. It needs around 30 minutes with the bus to the city Center. No convenient stores or shopes close by.
CcallmebycharGreat cozy room. Spacious ensuite. Love the body length mirrors. Just wish I had a window I could open rather than a sliding door that looks out to the street! and the Cleaners should come a little later in the day for those who like a sleep in.
GGuest UserWe booked a family room and it was split into two floors where the top level had the big bed and the lower level had the twin beds, which worked well for elderly travelers. The interior was stylish and clean. Kitchen was well equipped with a dishwasher and a range hood. Wish they could've provided ice. The only big downside was the parking situation where despite having a big carpark, they charge NZ$20+ extra for overnight parking.
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