Overall, I had a really nice stay at this hotel. The highlight for me was definitely the view. I had a room overlooking the ocean, and waking up to that scenery every day was absolutely beautiful. The room itself was lovely as well clean, well-maintained, comfortable, and furnished to a high standard.
The location is great in many ways, but there is one thing worth mentioning. The hotel is right next to a train station, which unfortunately can be quite noisy. I’m a light sleeper, and I often woke up when trains arrived, especially late at night or early in the morning because of the warning sounds. I ended up using white noise to help me sleep. If you're only staying for a night or two, it probably won't bother you much, but for a longer stay it may be something to consider.
I didn't get a chance to use the facilities, but I did have a look at the rooftop bar and swimming pool, and both looked fantastic with amazing views.
The breakfast was probably the weakest part of my experience. I only had it once and then decided to explore some of the nearby cafés instead. Honestly, I enjoyed those much more, and it was a nice way to discover the area.
As for the service, the staff were always polite and helpful, but they seemed quite stretched. Whenever I called for assistance, it usually took around 30 to 40 minutes, and sometimes I had to follow up. That said, it wasn't something that really upset me or took away from the overall experience.
Despite a few minor drawbacks, I genuinely enjoyed my stay. The beautiful room, stunning ocean views, and overall atmosphere made it a memorable experience.
We recently stayed at Galle Face Hotel, Colombo with my family. Overall, the hotel experience was good, especially the location and service. However, the rooms feel overly traditional and colonial, which does not fully meet modern-day requirements. The heavy wooden furniture and old-fashioned, posh décor may appeal to older patrons who appreciate classic heritage styles, but it may not suit travelers looking for a more contemporary stay. The electrical points and facilities are also quite outdated and not convenient for today’s laptop- and gadget-dependent travelers. I would suggest that the hotel consider modernizing some rooms and amenities, while still preserving a few heritage-style rooms for guests who prefer the traditional experiences.
Our family of three checked into the hotel during the first week of May 2025. Unfortunately, our overall experience was underwhelming. Room service was disappointing, our order was incorrect, and we chose not to send it back as we assumed it would take a long time to receive the correct one. It also took three separate calls just to receive the room service menu.
Additionally, we were charged for ice despite having an active room service food bill, which felt unreasonable. When we inquired about evening entertainment (Friday eve), the front desk assured us a live band would be performing, but this never happened.
It appeared the resort seems to operate with minimal staff, which may explain the drop in service quality. On a positive note, we were warmly welcomed by a great host at check-in, and the barman at the pool bar made excellent cocktails and provided friendly service. Hopefully, this could be just a rare slip-up.
Great place to stay, literally across the road from the airport. The hotel offer a free shuttle service. The room was great, with a comfortable bed, nice pillow and good decor . There was a small balcony overlooking the pool . We didn't eat at the hotel but we did enjoy tea/coffee in the lobby in the evening. We took a local taxi in to town for only a few pounds. The hotel is excellent value for money.
Amazing hotel. Very good staff and service. They always greet you smiling. They upgraded us to Executive room for a small price. Fahad- thanks for all your help.
Breakfast spread is amazing. Everything is worth trying.
Hotel is in the heart of Colombo and very prominent location in Sri Lanka. I love the garden view. Food is excellent choices. Staff everyone is very courteous and well organise and presentable. All staff are consistently helpful. Special thanks to the restaurant staff Kamani ,Randil and Imesh. I will definitely comeback to this hotel when my next visit. My appreciation to all staff members during my stay.
We stayed at the hotel for one night before flying from Colombo to Russia. And it was the perfect choice! We were impressed with its friendliness, cleanliness, beautiful, cozy lounge areas, and spacious rooms!
It's a great choice for a pre- or post-flight getaway!
We were greeted from the very beginning upon arrival, our luggage was taken, and we were escorted to check-in. While we waited for our keys, we were given cold towels to cool down with and refreshments. It was the first time we'd encountered cold towels—just what we needed, as it was incredibly hot!
We were upgraded to a Superior Room with a complimentary room view, which was very nice.
Location: The hotel is 15 minutes from CMB International Airport. This is a definite plus, because the next morning we called a taxi and were at the airport in just 15 minutes.
It's not on the ocean, but it's located next to a beautiful lagoon—the view is stunning! The ocean is an 8-12-minute drive away, and the same distance to a street with shops, cafes, and bars.
Rooms: spacious, clean, with a wonderful balcony for the whole group! I'd call the shower a tropical downpour because of the incredible pressure! It has everything you need for comfort.
A refrigerator is the only thing missing in the rooms.
Amenities: The hotel has a pool, a restaurant, and a rooftop bar—everything you need.
Food: We didn't include breakfast in our rooms because the Sasha food court was nearby, where you can eat for half the price. But we did have dinner on the day of our arrival at the restaurant, at tables on the shore of the lagoon—it was amazing! The view is like being in a fancy restaurant. The prices aren't exorbitant, but the quality of the food is average. The food is worse than in Viligama. The pizza tasted like it came straight from a ribbon, the steaks were a bit dry, and the seafood was a bit underwhelming. 😏 But we've already been spoiled by the good food in Weligama. Overall, the restaurant is perfect for a snack and cocktails with a great sunset view!
The service: simply wonderful! Like a hotel in the Maldives)) They bring everything, help everyone, and don't even let you bring anything to the table yourself—they do everything for you. It was a real hit!
Conclusion: this is a wonderful hotel for a getaway before or after a flight! A couple of days here is a great option.
Had a great stay ! Everything was perfect and great selection in the buffet area and other restaurants. Amazing rooftop with pool and bar. Lovely staff both in reception / restaurants and Spa. The only minus was the room view and rooftop view due to construction going on, but it’s not that important for me. The room was spacious and with great facilities, loved their bath lotion and speaker in the bathroom as well !! Definitely recommend.
Despite my plane being delayed it was easy to contact Ravin who was an amazing host and organised my trip round Sri Lanka during the car ride to the hotel, it’s going great so far with excellent recommendations. The hotel is clean, peaceful and has strong air con with a very comfy bed. Will be staying here again
The shower head in the room was really dirty; I brought my own filter, and after one shower, the filter was completely black. There was a lot of dust on the tissue box, and the sofa had stains.
Very Good
101 reviews
8.5/10
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8.4/10
Very Good
GGuest UserGreat hotel, except for location. A little too far from city and markets, but a great tuk-tuk ride was exciting.
Staff friendly and helpful.
The Fishery Grill and Bar has sensational food. Good prices.
Bed was super comfy.
Groundsman was super good showed us a cool out of the way place to sit and watch the ocean. He also bought us each a coconut to drink.
GGuest UserI had a wonderful stay at this hotel, everything was perfect. The staff are incredibly kind, welcoming, and always ready to help. The reception team especially made me feel comfortable and well taken care of throughout my stay. If you’re thinking about booking, don’t hesitate! this is a great place to stay!
GGlobetrotter20Cinnamon Lakeside is an upscale hotel resort in the heart of downtown Colombo
From front desk service to spacious & well-maintained rooms to amazing amenities including a fully equipped gym (sauna & hammam) with an outdoor pool with view on the Beira lake, this property is a top choice for a comfortable stay in Sri Lankan capital.
Highly recommended :
Amazing service 👍
Beautiful and tasty room decoration👍
Amazing facilities for a « city resort » property 👍
Delicious breakfast 👍
GGuest UserHotel is in the heart of Colombo and very prominent location in Sri Lanka. I love the garden view. Food is excellent choices. Staff everyone is very courteous and well organise and presentable. All staff are consistently helpful. Special thanks to the restaurant staff Kamani ,Randil and Imesh. I will definitely comeback to this hotel when my next visit. My appreciation to all staff members during my stay.
GGuest UserI had a truly beautiful and memorable experience staying at this hotel. From the very first moment, you sense its special atmosphere—a place with history, character, and its own unique atmosphere. The ocean view is simply incredible, one of those that stays in your memory for a long time. The sound of the waves, the sunsets, and the overall sense of space and air create a feeling of relaxation and fulfillment.
The hotel grounds are pleasant and have everything you need for a comfortable stay. I'd especially like to highlight the location—it's truly exceptional and one of its main advantages.
At the same time, there's a feeling that the hotel lacks some consistency in its service and attention to detail. In places, it feels like this space has much greater potential than it currently has. This doesn't completely ruin the experience, but it does create a slight contrast between the atmosphere and the level of service.
Overall, this is a place with a beautiful soul, strong energy, and a unique location. With a more attentive and refined approach to service, it could be truly outstanding.
RRajaratnam ChitranganAmazing location and friendly staff and clean rooms. Will be a added bonus if we can have Jaffna food Available all day from lunch time till midnight. Great experianca. Well done
GGuest UserThe room was great, but it's the rainy season now, so it's very humid. Being so close to the sea made it even more so. The service was impeccable, though I was surprised to see people making the staff serve them at the self-service breakfast. It's like they thought spending money made them royalty, so I tipped the staff who served me. Lying on my balcony looking at the sea was such a pleasure. The TV in the room had everything I wanted to watch, which was amazing. With some music on, just watching the sea and zoning out was pure bliss.
IIan LagacLocation is great, just beside One Galle Face Mall. Plenty of restaurants and cafes around. Beautiful sunset views (from the bar, pool, restaurant, lobby) and Galle Face opposite the road. Rooms are gorgeous and spacious.
Checked in Dec 30-Jan 2 peak season. Hotel was fully booked. Waited in the lobby for my room to be ready upon check-in. Front desk said they will find me to let me know. Waited for more than an hour before I asked them again and told me that my room has been ready.
Ordered some room service which took more than an hour to be delivered. Granted they told me that it may take about 50 minutes because it was peak hours. Upon delivery they told me it was comped because of the long wait.
Pool, restaurant, and bar staff are all great. Very personable and accommodating.
Loved the sky pool on the 31st floor. No bar but not as crowded as the main pool.
Breakfast was great. A lot of choices. Asian selection is great. Pastries not so much, some didn’t seem fresh. Heard from some staff that it gets super busy from around 9 but didn’t experience any long wait. Plenty of tables to accommodate people.
Overall a great experience and will definitely stay here again if I’m in Colombo.
GGuest UserOverall, I had a really nice stay at this hotel. The highlight for me was definitely the view. I had a room overlooking the ocean, and waking up to that scenery every day was absolutely beautiful. The room itself was lovely as well clean, well-maintained, comfortable, and furnished to a high standard.
The location is great in many ways, but there is one thing worth mentioning. The hotel is right next to a train station, which unfortunately can be quite noisy. I’m a light sleeper, and I often woke up when trains arrived, especially late at night or early in the morning because of the warning sounds. I ended up using white noise to help me sleep. If you're only staying for a night or two, it probably won't bother you much, but for a longer stay it may be something to consider.
I didn't get a chance to use the facilities, but I did have a look at the rooftop bar and swimming pool, and both looked fantastic with amazing views.
The breakfast was probably the weakest part of my experience. I only had it once and then decided to explore some of the nearby cafés instead. Honestly, I enjoyed those much more, and it was a nice way to discover the area.
As for the service, the staff were always polite and helpful, but they seemed quite stretched. Whenever I called for assistance, it usually took around 30 to 40 minutes, and sometimes I had to follow up. That said, it wasn't something that really upset me or took away from the overall experience.
Despite a few minor drawbacks, I genuinely enjoyed my stay. The beautiful room, stunning ocean views, and overall atmosphere made it a memorable experience.
KKiana MendozaA nice, luxurious end to my first time in Sri Lanka. Room was spacious and had a beautiful view of the Lotus Tower, and service is extremely attentive. Breakfast was extremely diverse, and a server was eager to make local Sri Lankan recommendations which I really appreciated. However, the layout of the place is a little difficult, so be prepared to use a few different elevators to get around
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