The room has a fake window with outside is a wall which cannot tell the room has ”city view” (see picture). The facility is old but clean. There is no table in the room which it is quite not convenience for me to browse on my computer. The layout of the room is not reasonable as the toilet door is hidden on the back of the room which is not convenient to use. The service is good enough as per this price range. The best for this hotel is it's location which is good for sightseeing. It is nearby the CAT bus stop #7 which is a free service to bring you to many different attractions in George Town.
All perfect from check in until check out. Nice room and very clean, staff friendly, facilities good. And many choice of breakfast and the taste so good. The most important many spot for taking picture because the resort so nice.
Amazing Stay at Lexis Suites Penang!
⭐⭐⭐⭐⭐
We had an absolutely wonderful time at Lexis Suites Penang! From the moment we arrived, the staff were incredibly friendly, professional, and helpful. The check-in process was smooth and quick.
The room was spacious, clean, and beautifully designed. The private pool and steam room in the suite were definite highlights — such a unique and relaxing experience! We also had a great view from our balcony, which made our mornings and evenings extra special.
Breakfast was delicious with a wide variety of options to choose from. The hotel facilities were well-maintained, and the overall atmosphere was peaceful and perfect for a relaxing getaway.
We truly enjoyed every moment of our stay and would highly recommend Lexis Suites Penang to anyone visiting the area. Definitely looking forward to coming back again!
Enjoy our stay at Mercure. It was truly valuable for money. The rooms were well renovated and spacious. However, there were minor spots where the cleaners could've missed, and the children's room might need some renovation to make it more welcoming. Will definitely come again.
We had a wonderful stay at park royal. Special thanks to Rafli, Maisarah & Melissa ,they were friendly and patiently taking time to answer all of our questions since this is our 1st time staying here.. Their hospitality truly made our experience more enjoyable.
The breakfast is outstanding with a lot of variety. It was definitely the best breakfast i ever had.
The hotel also provide a cake for complimentary as requested via email before arriving for my friend. It was sweet & memorable gesture. Highly recommended & i would love to come again!
We had a night stay with 3 rooms including breakfast. Check in is smooth and receptionist is friendly with smile. Kids had enjoyed the swimming pool. There’s just a few steps to walk out to the beach. Alongside has newly opened cafe and restaurant. Breakfast has variety of choices but you need to queue if you are going at peak hour after 9am. Yes, queueing is the most unbearable part. I have never encountered such experience before you need to queue and split table for having breakfast which kinda spoil of mood. Staffs easily get annoyed when you asked for help. Not sure if I am bias but the treatment seems like a bit different compared to the white. However, the food is the salvation and nasi lemak is the signature that you must try. Cleanliness is a big issue that need to be improved. Location is not really strategic if you wish to explore Georgetown and find nice local food. Overall, it’s an okay choice for us for this stay.
Always my prefer hotel whenever i go Penang. However the location is far away from street food so usually we will walk around city area & eat dinner only return to hotel as it's far from city area. Love this place because of the quiet and peaceful location & the hotel has a private beach side. It's kids friendly too as they have a kids pool area as well as kids clib room area. The room is spacious & the bed is facing seaview. Their breakfast buffet is amazing....lots of variety & delicious. Staff are all friendly too. Highly recommended.
The room is worth the price. The facilities are complete: hair dryer, iron, TV, hot water, soft bed. The accommodation is near restaurants and convenience stores. It is easy to travel. However, the disadvantage is that the way up and down the elevator is very complicated, like a maze. Overall, everything is okay.
Bayview Hotel Georgetown Penang is a well-located, value-packed option with a standout rooftop dining experience—best suited for those who can overlook its dated look and occasional service hiccups. If you prioritize convenience, ambience, and space without needing modern finishes, it’s a solid choice..
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SSangeetthis hotel is good overall, but when we arrived, they told us that we didn't have a booking with them and they couldn't locate our booking and details. the room was also said to be taken, and they are waiting for a cancellation in order to get our room. There is a lot of confusion among staff. some visitors were told to leave their rooms once they have entered. we waiting 1 hr 30 min to get our room. so check in was at 4.30pm. parking was also very inconvenient, as we had to park at the basement, which was impossible to even get one if you came into the hotel late and a T&G card was also needed to get validated before leaving the hotel if we wanted a free spot. Room was very spacious and clean. the tea and coffee was hard like its never been changed.
EEllynaminBayview Hotel Georgetown Penang is a well-located, value-packed option with a standout rooftop dining experience—best suited for those who can overlook its dated look and occasional service hiccups. If you prioritize convenience, ambience, and space without needing modern finishes, it’s a solid choice..
SSPSLHelpful staff and good location. Suggest to travel by Grab for places of interest within Georgetown to avoid hassle of parking. Walls a little thin and could faintly hear noises from outside, else everything is good.
GGuest UserFirst time staying at the Grand Ol Dame of Penang, celebrating its 140th anniversary. Stayed for 2 nights and the experience was great. Room was spacious and comfortable, facing the sea and you wake up to the sounds of crashing waves. Service was excellent. Breakfast was great, with cook-to-order char koay teow and roti canai, in addition to the standard eggs station. Hotel location was strategic, with plenty of food options a simple Grab ride away. The only thing lacking was the TV, coffee machine and fridge in the room, all of which could use an upgrade.
WWinston6971First time staying in St Giles Wembley Penang. Location in Georgetown is very convenient to visit various tourist attractions. Hotel room is spacious. Receptions, housekeeping and cafe staffs helpful and friendly. Will definitely book the hotel again next time travelling to Penang.
AAnonymous UserThe hotel is a walking distance to the famous Iyer Itam wet market. You can have breakfast here before walking towards the Kek Lok Si temple. The hotel room isn't a big one but it provides the basic amenities that one needs. Overall it is clean. Mini fridge, TV, hair dryer, water kettle and air cond all working well. The bed is comfortable too.
LlayylaWe had a wonderful stay at park royal. Special thanks to Rafli, Maisarah & Melissa ,they were friendly and patiently taking time to answer all of our questions since this is our 1st time staying here.. Their hospitality truly made our experience more enjoyable.
The breakfast is outstanding with a lot of variety. It was definitely the best breakfast i ever had.
The hotel also provide a cake for complimentary as requested via email before arriving for my friend. It was sweet & memorable gesture. Highly recommended & i would love to come again!
GGuest UserLooking at the review of hotels in Malaysia, there seem to be tons of people giving negative reviews for almost every hotel so was pretty wary of booking this hotel and all the other ones I stayed at! However, I found that this was a decent hotel albeit with some minor problems.
To start with the good. The hotel is well constructed, by that I mean the rooms and walls are made of good material so that generally sound from other rooms or outside is not an issue. This is my main concern, because you must be able to sleep peacefully or live in your room without being disturbed by neighbours or the outside, that should be the primary goal of any hotel. The room size is also very large, although I found small things like the funny diagonal shaped desk not to be practical because it was too small to use comfortably. Also, you cannot connect your laptop to the TV with and HDMI because the TV is fixed to the wall.
I had some small issues with a blocked basin and the shower hose was broken, but these were resolved after a couple of visits. I needed to persuade maintenance man to change the hose, which I thought was strange as it was obviously broken. He called in housekeeping afterwards to clean up some of the water on the floor that came from the work. The cleaner used one of the body towels to wipe up the water. I said that he should at least use the floor towel and not the ones for the body. He said it was ”Just water”. As someone who is prone to eczema, I have to be careful about detergents and what I put on my skin. If this is something that house cleaning do regularly, this would be a problem for me. (I did start getting some skin issues here, but cannot say for certain it was due to the hotel).
There was also some old stains on the bed sheets that I had to ask to be changed. Bed sheets like that need to be either bleached or thrown away. They may not pose any health risks but no one wants to sleep on visibly stained sheets. Also, the small sofa bench on at the foot of the bed was heavily stained and really needs to be re-furbished.
The breakfast was okay. I remember the dining area which is nice, but not much of the actual food. I just like eggs, toast, fruit and coffee.
The check-in is on the 20th floor, so you will probably only see the managers when you check-in and when you check-out. I had a nice Indian lady check me in. I saw one other man manager, portly Indian man, there when I tried to extend by one night, who I found to be less friendly.
I would stay here again, as the problems were minor. (I also stayed at the Citadines, which I absolutely do not recommend).
GGuest UserPleasant Family Stay in Penang
We stayed one night with family and had a comfortable and enjoyable experience. The room and bathroom were spacious, clean, and very comfortable—perfect for families with kids.
The location is excellent, with many food options nearby. Even without the hotel breakfast, it was easy to find good local food in the area.
The kids really enjoyed the swimming pool, especially the mini water park with slides and a playground, although the pool area was a bit small.
One downside was the lack of basic in-room amenities like toothbrush and toothpaste, shower cap, cotton buds, soap bar, and a hair dryer.
Overall, a pleasant stay and a good option for families. Would stay again if basic essentials are improved.
Eet10Hotel is brand new, used to be the old Copthorne. Nice n new. They are still doing quite a fair bit of touch ups... Many workers ard pool area, stairs etc. Staff are all very pleasant. Housekeeping was OK. On the last night, I doubt if they vacuumed the room, as the bits of leaves which was left the night before was still there. Toiletries were not complete, no body lotion or shaver or hand soaps at the wash basin. So... Had to make do with the bath gels provided
The shower area was long enough, but during and after showering, the water splashes out to the rest of bathroom. So pls ask for extra floor mats. .
Towels were nice n fluffy. Room was great... Spacious. We took a 3 person room, but it can have 4 people comfortably. Room view was nice (sea view) n quiet. Hanging clothes area was sufficient. The safe could have been placed higher, we were struggling to see what we left inside... Had to go on all 4s. Oh... The fridge was not cold. Didn't bother calling maintenance, coz we were leaving the next day.
Think the room can be improved like maybe garden chairs at the balcony, a drying area for swimsuits, extra floormat going to the balcony, maybe a small writing table for work. There is a table, n it was handy for the food we had, but not conducive as a work table.
The metal cups were really cute, however, after 1 cup of coffee or tea, it's stained really badly.
Overall was a great stay. Pool was very nice, staff were very pleasant. Attitude is 5 stars. Tq
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