I booked Hotel Aryaduta Medan through Trip.com and the whole process was smooth and hassle free. The booking was easy, the price offered was more competitive compared to other platforms, and the confirmation was instant. During check-in, there were no issues at all.
Hotel Aryaduta Medan is conveniently located in the city center, very close to shopping malls and restaurants. The room was spacious, clean, and comfortable. Breakfast had a wide variety of both local and international options. The swimming pool and other facilities were also great for families.
Overall, I am very satisfied with my experience using Trip.com and my stay at Hotel Aryaduta Medan. I would definitely use Trip.com again for future bookings.
The food of breakfast is quite standard as other hotels in medan - local indonesian food. variety of bread is limited, no butter. no expresso coffee machine...
Recommended Affordable Hotel. The service is great. You bring your own vehicle? The staff will help you park dont worry. The breakfast? Great. The room? Very clean. There are GYM and the hotel just next to Alfamart.
Karibia Hotel is located near the Kesawan area (the old city of Medan), making it easy to explore nearby attractions on foot. There are also plenty of artisan cafés around. If you’re here on a weekend, you can catch the car-free day event at Merdeka Walk, just a 5–10 minute walk from the hotel. Upon entering the lobby, you’re greeted with a pleasant scent that gives the hotel a luxurious vibe. The breakfast spread is quite good, featuring mostly Indonesian cuisine. The only downside is that there’s no smart TV. So if you’re planning a staycation and prefer to just stay in the hotel, it might not be ideal as there isn’t much to do; no swimming pool and no smart TV.
I had a bittersweet experience staying in this apartment. For the good things: the apartment is located strategically near city center, the room is spacious with complete basic amenities. However, there are 2 unpleasant things. First, there is no non-smoking unit except for the high-end room types. I went into a unit with leftover smoke smell, likely from previous guest. Second, the sound-proofing is terrible. My bedroom was facing a street junction, and any roaring noise from the cars/modified bikes penetrated the room as if there was no window to begin with. There was no ear plug the apartment could provide even though this was not the first feedback they have received from previous guests, and I couldn't sleep throughout the night. I booked 4 nights and immediately left after the first night. The service was pretty decent though. The customer service tried to use air purifier to suck out the smoke smell, and attempted to move me to other rooms to no avail because of similar noise problem.
The bathroom did not have any ventilation fan nor a window for fresh air , hence it had mouldy smell.
There was only one tiny roll of toilet paper left on the toilet paper holder. NO spare toilet paper roll. We had to call housekeeping to ask for one more roll.
There was very little hot water the first night. So we had to take cold showers.
the second day, the hot water came back.
The view from the hotel was good.
The facilities were really poor.
It was a shame.
Good and nice hotel. Up graded free of charge. Counter staff fMas Eko very friendly and helpful, Adryan Tahar, kitchen staff at Restaurant cook up a great breakfast for 2 mornings.Overall a nice stay..room is very nice and clean.
Had pleasant stay for 1 night , the location is excellent, staff were all very friendly and breakfast was a nice way to start the day, would definitely recommend for the location and friendly service especially for family with young children
The breakfast menu is complete, but the fruits are not fresh. Yesterday when I had breakfast, I took salak and longan but all the ones I took were rotten and could not be eaten. Please pay attention to the suitability of the food, especially fruits with duck skin, when served to guests.
Fulfilling amazing breakfast selection, top tier Javanese massage, modernly designed room, helpful polite staff
Great
122 reviews
9.0/10
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8.2/10
Very Good
MMaxNice hotel overall. Gym is not worth visiting, unfortunately. Breakfast was really nice with some local varieties. Water from the tap is a bit yellow/ orange. Don't know yet whether this is common in Medan.
CChan Huan HsiianAir conditioning system maintenance should be improved. The air conditioning is so noisy, and only way to stop d noise is turn it off. First night request for change of room but none available and hotel can’t do anything about it, only manage to change room 2nd night
GGuest UserGood and nice hotel. Up graded free of charge. Counter staff fMas Eko very friendly and helpful, Adryan Tahar, kitchen staff at Restaurant cook up a great breakfast for 2 mornings.Overall a nice stay..room is very nice and clean.
GGuest UserServices is very good. The staf is very helpful and polite. The restaurant are very clean with variety of foods and fruits. Rooms are clean and tidy with good inroom air cond. The wash room are clean with bathtab with hot and cold water for shower..
NNIKOLAIThis hotel represents a great option for someone who travels around lake Toba. It’s indeed a good quality spacious Hotel with large territory and swimming pool. Breakfast was nice. I also liked traditional decorated houses which stand outside of the main building. No negatives.
MMalikYacobI booked Hotel Aryaduta Medan through Trip.com and the whole process was smooth and hassle free. The booking was easy, the price offered was more competitive compared to other platforms, and the confirmation was instant. During check-in, there were no issues at all.
Hotel Aryaduta Medan is conveniently located in the city center, very close to shopping malls and restaurants. The room was spacious, clean, and comfortable. Breakfast had a wide variety of both local and international options. The swimming pool and other facilities were also great for families.
Overall, I am very satisfied with my experience using Trip.com and my stay at Hotel Aryaduta Medan. I would definitely use Trip.com again for future bookings.
GGuest UserWe stayed at JW Marriott Medan for several days to allow our elderly grandmother to rest and recover following her leg surgery. While the purpose of our visit wasn’t leisure in the usual sense, the experience highlighted what truly defines a great hotel: not just its facilities, but the service culture behind it.
From the outset, our stay involved a number of special arrangements, from shifting booking dates, providing in-room breakfast service as our grandmother couldn’t access the restaurant, and attending to several ad-hoc requests. Across every touchpoint - reservations, front desk, concierge, lobby ambassadors, housekeeping, and the restaurant team , the response was consistently attentive, flexible, and genuinely warm.
What impressed us most was not a single interaction, but the consistency across departments. It reflects a deeply embedded service culture and strong leadership, where standards of care are clearly communicated and upheld by the entire team. This is what transforms a hotel from simply offering well-maintained rooms and branded facilities into delivering a personalised guest experience marked by grace, efficiency, and empathy. Simply the best hotel in Medan!
My family and I are sincerely grateful to the entire JW Marriott Medan team for turning what could have been a difficult trip into one defined by comfort and care.
FF4rhanaKaribia Hotel is located near the Kesawan area (the old city of Medan), making it easy to explore nearby attractions on foot. There are also plenty of artisan cafés around. If you’re here on a weekend, you can catch the car-free day event at Merdeka Walk, just a 5–10 minute walk from the hotel. Upon entering the lobby, you’re greeted with a pleasant scent that gives the hotel a luxurious vibe. The breakfast spread is quite good, featuring mostly Indonesian cuisine. The only downside is that there’s no smart TV. So if you’re planning a staycation and prefer to just stay in the hotel, it might not be ideal as there isn’t much to do; no swimming pool and no smart TV.
GGuest UserThe food of breakfast is quite standard as other hotels in medan - local indonesian food. variety of bread is limited, no butter. no expresso coffee machine...
MMarianBig room with very comfortable beds. There isn't much to do nearby without travelling far but the hotel does have a pool on-site. There are free shuttles to the airport, every two hours, and hence is a convenient spot to stay if you have flights.
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