North Ward Hotels with Wifi

"Great location, really helpful reception staff. Pool was nice, not that we used it too much being winter. New modern rooms with basic cutlery which was a nice touch! Pub downstairs was good!"

"Mattress is good，medium firm. Great location， just opposite 童Coles"

"This was not our first stay and in the main it was good. We stayed twice on this trip with a stint on Magnetic Island in between. Service on our departure stay was while not bad was marred by the gentleman who was abrupt and less than enthusiastic about being helpful. We arrived in the morning knowing we couldn’t get in until later and were greeted by a friendly and helpful reception attendant. Who said we would let us know by text as soon as a room was available for us. We took that to mean if we could enter our room before the scheduled check in time we would get a message. We never got a message. In fact we had ran out of ways to entertain ourselves and keep cool with just under an hour to check in time. So we went to the reception to assign the room was ready and were grumpily informed our room wasn’t ready and that is why we had not had a text. We understood this could be the case but the summary dismissal was far from reasonable customer service. No apology given we had patiently waited for over four hours already. We waited in the lobby and watched as others were given rooms. Why we had to wait while others did not was given no explanation and made no senseh to us. When check in time came and went is when I had to contain myself. One thing for us to be shunned for being early but for them to tell our room was not available at the time the business had committed to was very frustrating. It showed they had no system and were unprepared to provide reasonable customer service. We waited patiently and thankfully not for much longer and maintained our positive countenance. Thank goodness the room was,while only on the first floor, the better of rooms we had stayed in and worth the wait had it been managed better. If it weren’t for the grumpy reception we would have rated this trip more highly. Hopefully this business can get its cleaning process and attitude to customers of male staff improved the location value and room would be highly recommended as is a little work to do."

"A well located tradiyionsl style motel on the strand and opposite the beach, strand pool, surf club and restaraunt. The rooms are very large and clean, there is a popular bar and restaraunt at front of hotel that overlooks the beach. The hotel is well located for walks along the strand as well as many restaraunts, bars and hotels as well as local shopping"

"It was a good hotel Because of the structure connected to the next room Sound insulation may not be good"

"Staff were amazing - exceptionally accommodating. Room was very comfortable, and the secure undercover/off street parking at no extra charge was very appreciated. Location = great - the Strand/esplanade is right across the road, beautiful views of Magnetic Island. Central for everything - walking distance to Coles, cafes, restaurants, pubs and ice creamery/gelato stores. "

"The soundproofing is not good. It is opposite the beach. It is very convenient to cook in the room."