Hotel near Downtown Spokane,Spokane100% of visitors choose this area
FFay232025.07.04
Wrote a review directly to the hotel so will keep this shorter.
Check in clerk was amazing.. but
Husband stuck in elevator for 20 minutes no one helped until I climbed down from the 5th floor to the lobby with my baby and my pregnant stomach. Responded to pretty rudely by other person at front desk
Beautiful hotel and location is amazing
Room was a little on the dirtier on the other side
Small fruit flies flying in the sink , pillows were dirty some lights didn't work
Didn't really care about those things until was told hotel denied this elevator incident happening.
Conflicted if I would ever stay here again.
Contacted trip.com and even though it is not their fault they still provided comfort and support but the hotel denied this even happened ??? So leaves a very bad taste in my mouth. Expected something different from a nicer hotel like this
Very clean. Room and lobby was modern and nicely decorated. Didn’t really use any of the amenities so can’t speak to that. Staff was gracious and friendly.
The location is great, in the heart of a typical American white town Kirkland Old Street. The business here is developed and convenient. The service is very good and there is a special door to help parking. Good breakfast
A rare good hotel. The location is excellent, on the Columbia River, there is a golf course next to it, and I saw a large group of wild ducks accompanied by the old man who came to play. The hotel’s facilities are great and the waiters are very friendly. Worth going again.
Convenient shopping around, the hotel is next to the Columbia River, the view is very good, the breakfast is rich, the staff is warm. The only regret is that there is no room for us with a balcony.
Hotel near Downtown Spokane,Spokane100% of visitors choose this area
FFranulovich2022.07.28
Love this hotel. It is no frills, but they accept dogs, have a great staff, it is clean and is in a great part of town. There is not a ton of parking, but they do have some spots inside their area.
Hotel near Tacoma International Airport,SeaTac57.4% of visitors choose this area
GGuest User2025.06.02
I am a Hilton Honors member and of course this hotel lived up to the Hilton standards. I was greeted by a friendly check in representative. I received a text from another representative welcoming me to the hotel and to let her know if there were any problems.
After I checked out I was sent another text thanking me for staying.
The environment is very good, the hotel is clean, the price is high, there are Chinese restaurants, Thai restaurants around, driving to the German town is also very convenient, it is recommended. The breakfast was also good and the front desk service was good.
The hotel is next to Washington State University and the golf course. The facilities are very new and the service staff are very nice. The only downside is that it is not convenient to take a taxi in this place. It is best to drive by yourself
Very Good
102 reviews
8.9/10
Price from
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per night
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7.8/10
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GGuest UserThe hotel staff are friendly, but not helpful. The washing machine was not working after I paid and put in the clothes and detergent, then I called the front, then they told me the washing machine is not working. I asked them why didn’t they put out a notice, the front desk said he just found out when I call. At the beginning he asked me to wait till the next morning, then they can call the washing machine company to try to give me a refund. Anyways, they are not sure about if I get refund or not!!! At the end, going back and forth, the front desk agree to refund me in cash and give some detergent to go to another floor for the laundry.
I arrive Seattle late around 11pm in the evening with the car. I paid for the daily fee for parking. As I will be leaving Seattle only few hours after checking out, they told me I could not leave the car in the garage until late afternoon because they need the space. I said I paid for a ‘daily fee’, so in principle I should be able to park the car till late afternoon, but they told me not, it is my choice to check in late and they cannot do anything to extend my parking till late afternoon.
I asked them if that is the regulation, they should put that down clearly in the description and inform the guests in advance, particularly those international guests who might have another interpretation about the ‘daily fee’.
At the end, they allow me to park until 2 pm which is too early for me and I need to change my plan at Seattle completely due to the parking issue.
In conclusion, the general attitude is they are sorry if the guest has any problem, but they can’t help much!!!!!
GGuest UserLoved my stay at CitizenM. The team was super helpful when I arrived early and I stored my luggage until checkin. I loved that you could choose what sort of room you wanted at checkin and the iPad controls were a nice experience! I had a great view over the city - the perfect way to wake up!
GGuest UserI absolutely loved my hotel room. The view was beautiful and it was so close to all the attractions I wanted to see. I walked to pike place market, space needle, the aquarium and more. The only thing that threw me off at check-in was the $375 security deposit they asked for… this should be stated before arrival to atleast give guests a heads up, as a tourist that’s a huge unexpected ask considering you have already paid over £1k for the room. Apart from that my stay was amazing and the staff were absolutely lovely and helpful. If I come to Seattle again I would definitely stay here again.
CClarkAmberThis place was BEYOND amazing. I've stayed at about 10 different hotel/motels around bellingham and this was absolutely by far the best.
The guy who works at night went way above and beyond to help when my boyfriend dead bolted the door to our room and fell asleep. It was extremely refreshing to see someone be proactive in helping a situation that was totally not their fault.
The breakfast was next level. Like I wanted to stay an extra day just to eat breakfast again, so.many.choices.
They have a restaurant/ bar that must be good cause on Saturday there was a decent amount of people having a drink.
The studio room was HUGE. like double or more the size of a normal hotel room.
The only con was the bathrooms. The room had 1 for the toilet and a different room for the shower, that wouldn't be too bad but the doors are opaque sliding doors that don't shut fully, do not have a latch and do not lock. I had to tie something between the shower rail and the door handle so my daughter wouldn't open it.
But everything else made this hotel an easy book for next time we need a room.
10/10 will book again.
MMegan LindseyThe overall experience was great. Convenient location in walking distance of, light link, Pikes Place, Space Needle, and Capitol Hill. Staff were all friendly and attentive. Easy to leave luggage after check-out in a safe location for the day before catching a late tram to the airport.
GGuest UserHotel and room were very nice.
Check in procedure very bizarre - front desk clerk didn't check anyone in until exactly 3p, which caused an unneeded long check in.
Room given had the absolute worst view. Window faced a couple metal A/C units on the roof. Restaurant (open only Thu-Sat) and ****** both not in operation during our stay.
The bed and pillows were amazing - had great sleep at our home away from home. The temperature control worked flawlessly and we were comfortable at a time Seattle was seeing unusual 100-110 F, 90% humidity days ...
Very pleased overall, would definitely repeat.
GGuest UserI am a Hilton Honors member and of course this hotel lived up to the Hilton standards. I was greeted by a friendly check in representative. I received a text from another representative welcoming me to the hotel and to let her know if there were any problems.
After I checked out I was sent another text thanking me for staying.
LleavingonajetplaneIt was such a great stay at this hotel. The room is high tech with a tablet control. The blackout blinds were super perfect. Showers were great, no need to struggle in getting right temp.easy access to many places within walking distance.
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