All rooms have bath tub even the cheapest option.. Breakfast was good.. But limited food option.. Tally with the price.. So no issue.. Comfortable bed and pillow.. Limited TV channel.. Pool at top floor.. Closed at 10pm so can go swim at night.. Some suggestion may include mirror near electric socket, difficult to use hair dryer without mirror nearby.. Overall the stay was great if u consider the price tag..
This is my second time staying here. As always every thing is perfect. They allowed us to have an early check in since the room was ready early. From check in to check out time everything was smooth. Luckily we were able to see again our favourite staff Ady but this time we saw many new faces. Thank you Ady for wonderful service again. Not forgetting Joshua as the Front Office Ambassador and the Duty Manager i forgot his name though. The housekeeping also maintained their good service to ensure our room condition was perfect. Kudos to Harun for the great work! And also thank you for the maintenance staff Rahim for assisting me to get better wifi connection. Please maintain what you all doing!
Although the hotel opened in 2014, the rooms' facilities and cleanliness are still very well-maintained. The shower has great water pressure, making for a very comfortable bathing experience. The pillows in the room were a bit uncomfortable for me – too high and too springy. The bed was large and the mattress was very comfortable. My room didn't come with bathrobes. It was quiet at night, and the air conditioning in the room was strong. Directly opposite the hotel is a large shopping mall, and a big supermarket is not far away. It's also within walking distance to various attractions. The infinity pool is excellent, with a good long lane for swimming. Breakfast is served from 6:30 AM to 10 AM, and the food selection is substantial and fitting for a 4-star hotel, offering everything you'd expect.
Great location. Hotel located near the Hin Bus Depot, plenty of great foods around.
Great view. My room was facing Komtar Tower and i have a really great window view.
Service Tiptop. From check-in, to check-out, and keeping the luggage, all staff are very helpful and welcoming.
Great Facilities. Just manage to use the pool, and i love the view and, not to crowded.
The room and bathroom were very spacious and comfortable. The air conditioning worked efficiently and cooled the room quickly, which was especially appreciated in Penang’s warm weather. The towels were also of good quality with strong absorption.
Parking was slightly unusual in layout, but still manageable. Even during the festive season, there were plenty of parking lots available, which was a big plus.
The location is convenient. Northam Beach Cafe is within a 10-minute walking distance, and there is a traffic light for pedestrians to safely cross the road.
There is also a Starbucks just 5 minutes behind the hotel, making it easy to grab coffee.
However, the major downside was the poor soundproofing. I could clearly hear the next door guests talking loudly, laughing, and even closing their doors. Unfortunately, this affected my sleep quality and was quite disappointing.
Overall, it was a good stay with very friendly and helpful concierge service. If the soundproofing can be improved, the experience would be much better.
The location is fantastic, right by two large shopping malls, making dining and shopping incredibly convenient—just a three to four-minute walk away. While you'll need a taxi to get to the old town attractions, it means the area is much quieter.
There's a Hua Yang restaurant right under the nearby Gurney Plaza, and the wait times are much shorter than in Kuala Lumpur, so I finally got to eat there!
The facilities are a bit lacking and can't compare to five-star hotels in China.
However, the service is excellent, and they even offer a shuttle bus.
Breakfast was a bit disappointing; they start clearing up right on time, and the variety isn't huge.
Overall, the service was very good and proactive.
Nice hotel that comes with an infinity pool just suitable for guests, spacious room (double twin beds), quiet & tasteful deco of cafe & co-working space, It's nice to include a welcome drink (coffee, tea, orange juice to choose from). The bar was good too, we enjoyed our drinks at the open area instead.
Check-in & check-out were fast & efficient. Hotel staffs were friendly & welcoming.
The only downside was the laundry area, 2 washing machines & 2 dryers. However when we went to use, only 1 washing machine was working but both the dryer not quite functioning after used by the guest b4 us. So, we ended up did our laundry at a nearby dolby.
We were looking for a hotel near Escape Theme Park, and this hotel was recommended on Trip.com when I searched for a room with a bathtub. The price was reasonable and the location is very convenient, only about 10 minutes away from Escape Theme Park.
When we checked in, we were impressed by the beautiful view and the comfortable room. The breakfast was excellent with good variety, and the staff were very friendly and helpful throughout our stay.
Overall, it was a very pleasant experience and we would definitely stay here again. Hope to visit again in the future!
Great hospitality and service throughout my stay in Penang Amari Spice Hotel. Upon arrival, the reception team kindly upgraded me to a Premier King room without any request, which was a wonderful surprise. The room was spacious, clean, well-maintained, and had a pleasant scent—everything was excellent.
I would like to express my utmost appreciation to the midnight team on 21/03/2026. During our stay, my friend suddenly fell seriously ill during midnight . We attempted to call emergency services (999), but unfortunately were unable to get through to the nearby general hospital immediately. The situation was critical, and waiting another 10–20 minutes could have put my friend’s life at risk.
Thankfully, the Penang Amari hotel team acted swiftly and professionally. They followed up with us, and the female manager along with the guy management team arrived promptly to assess the situation. They provided immediate support and helped arrange transportation to the nearest hospital, ensuring we arrived within 10 minutes.
Thanks to their quick response and care, my friend’s life was saved. And even after check out they still texting us to concern on the guest safety. We are deeply grateful for their kindness, efficiency, and dedication during such a critical moment.
Wishing the entire team continued success and all the very best. Thank you once again for going above and beyond. Peharps this able to fully credit to the team.
I was upgraded to a Deluxe room but it was at the extreme corner next to the service staircase. Grateful for the upgraded but the room conditions were not up to par . Hair in shower room , the shower holder fell when I was taking it out and it dropped on my toe . Hence the blue black toe shown ( hehe ) . I could not sleep the whole night as the air con was very very noisy even when I lower the adjustment. The day curtain was torn . I sound it out to reception the next morning to see whether they can change my room as I was staying for another 2 nights . They did and I reckoned it was another up grade as now the room has a standing shower room . In the other previous room , you have to stand in the bath tub to shower and for a man of 65 , it is a bit tricky . The hotel really needs an up grade too . It is in a good location and CAT bus is nearby . The CAT shuttle is a complimentary bus that moves around the town area .
The saving grace for my trip was that the staff was up to par and reacted quickly . Well done on this .
Now , I wait for my toe to heal .
Very Good
1314 reviews
8.0/10
Price from
AU$51
per night
Check availability
See All Hotels With Bar in Penang
Recent Reviews for Penang Hotels
See all
8,0/10
Very Good
GGuest UserI was upgraded to a Deluxe room but it was at the extreme corner next to the service staircase. Grateful for the upgraded but the room conditions were not up to par . Hair in shower room , the shower holder fell when I was taking it out and it dropped on my toe . Hence the blue black toe shown ( hehe ) . I could not sleep the whole night as the air con was very very noisy even when I lower the adjustment. The day curtain was torn . I sound it out to reception the next morning to see whether they can change my room as I was staying for another 2 nights . They did and I reckoned it was another up grade as now the room has a standing shower room . In the other previous room , you have to stand in the bath tub to shower and for a man of 65 , it is a bit tricky . The hotel really needs an up grade too . It is in a good location and CAT bus is nearby . The CAT shuttle is a complimentary bus that moves around the town area .
The saving grace for my trip was that the staff was up to par and reacted quickly . Well done on this .
Now , I wait for my toe to heal .
SStitch626We had a pleasant stay in a sea view room with a truly fantastic view. The staff were also lovely and very helpful. However, we did have a minor hygiene concern as we saw two bugs coming out of the pipes near the sink and bathtub.
On the dining side, the breakfast included is tasty and authentic, and the variety is good—the DIY curry noodles (with a choice of vermicelli, mee, or kuay teow) were a highlight! That said, breakfast service was a bit let down by slow refills. Even with an hour left, there was no teh or kopi available. The machine coffee was also quite poor, tasting like bitter water without any aroma. A few tweaks to maintenance and breakfast logistics would make this a top-tier stay.
QQiufengqiuyeAlthough the hotel opened in 2014, the rooms' facilities and cleanliness are still very well-maintained. The shower has great water pressure, making for a very comfortable bathing experience. The pillows in the room were a bit uncomfortable for me – too high and too springy. The bed was large and the mattress was very comfortable. My room didn't come with bathrobes. It was quiet at night, and the air conditioning in the room was strong. Directly opposite the hotel is a large shopping mall, and a big supermarket is not far away. It's also within walking distance to various attractions. The infinity pool is excellent, with a good long lane for swimming. Breakfast is served from 6:30 AM to 10 AM, and the food selection is substantial and fitting for a 4-star hotel, offering everything you'd expect.
GGuest User10/10 for my stay at ParkRoyal Penang Resort. This stay was a birthday gift for my 73-year-old husband. Thanks to ParkRoyal for the complimentary birthday cake which pleasantly surprised and delighted him. Overall service here was first class. It was from the warm and cheerful bell-hop Yusani to the helpful and thoughtful Asvathy at Check-in Reception, Transportation and Sight-seeing thoughtful and caring Angeline, Diligent Housekeeping Ali to thev cheerful Chanond who sent the birthday cake to our room…and also staff at Cinnamon and Javana Lounge. They all are pleasant and polite. They served with a smile and made us feel welcome all the time. Truly appreciated the warmth and hospitality of this hotel. The breakfast at Cinnamon was impressive, sumptuous and came with a wide variety of choices. We enjoyed our 2 breakfast thoroughly.So, we were happy and glad to have booked our room with breakfast.. There is also a Welcome drink with cookies at Javana Lounge. It was, indeed. a great start to our stay. It should be offered to all guests checking-in. For guests who would like sipping cocktaile by the beach or at Javana Lounge, there is a 20% discount for room-booking with Trip.com. We, indeed, had a pleasant, memorable and enjoyable stay at ParkRoyal. Would be back someday for more birthday stay here in future.
KKarina Kong MLNice hotel that comes with an infinity pool just suitable for guests, spacious room (double twin beds), quiet & tasteful deco of cafe & co-working space, It's nice to include a welcome drink (coffee, tea, orange juice to choose from). The bar was good too, we enjoyed our drinks at the open area instead.
Check-in & check-out were fast & efficient. Hotel staffs were friendly & welcoming.
The only downside was the laundry area, 2 washing machines & 2 dryers. However when we went to use, only 1 washing machine was working but both the dryer not quite functioning after used by the guest b4 us. So, we ended up did our laundry at a nearby dolby.
NNoraimi NafiahThis is my second time staying here. As always every thing is perfect. They allowed us to have an early check in since the room was ready early. From check in to check out time everything was smooth. Luckily we were able to see again our favourite staff Ady but this time we saw many new faces. Thank you Ady for wonderful service again. Not forgetting Joshua as the Front Office Ambassador and the Duty Manager i forgot his name though. The housekeeping also maintained their good service to ensure our room condition was perfect. Kudos to Harun for the great work! And also thank you for the maintenance staff Rahim for assisting me to get better wifi connection. Please maintain what you all doing!
GGuest UserThe rooms are new and well-equipped, with a pool and gym. The breakfast is more Western-style, with not a huge selection, but it's enough. The dining environment is excellent with beautiful sea views! On the downside, none of the front desk or service staff speak Chinese, and communication can be an issue if your English isn't great. For example, when we asked for more water, their 'Indian English' was completely incomprehensible! It's also about 8km from George Town, so transportation isn't very convenient. You'll also need a taxi to get to the best sunset beach.
MMuhaeniThe hotel provides excellent service, with friendly and attentive staff who are always ready to assist. From check-in to check-out, the experience is smooth and welcoming, making guests feel comfortable throughout their stay.
In addition, the location is very strategic and the view very attractive. It is conveniently situated near popular attractions, dining spots, and essential amenities, making it easy for guests to explore the surrounding area. Overall, the combination of great service and a prime location makes this hotel a highly recommended choice.
TTini88We were a bit nervous after reading the reviews online but we had a really excellent stay. The rooms were super clean and modern with a beautiful sea view and the bed was really comfortable. The rooms had a kettle with teas, a hairdryer and iron and the shower was lovely and hot. Great AC too. The pool was lovely with a beautiful view of the sea and very nice and peaceful. The location was also great with a huge food market right opposite. Overall a really lovely stay
LLoher RomanThe place was packed … lots of noisy adults and their kids !
We paid good money to have a terrible nights sleep with a large gathering of revellers partying until 3.30 am
And then at sunrise a group of laud teenagers playing waterpolo in the pool in front or our Room
The breakfast was disappointing lukewarm and mainly caters for Asian tastes !
Keep away from this Hotel on weekends and festive days
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.