Very good food and service, and perfect location. The only thing I don't agree with is that after you pay for a suite, you don't have the right to a toothbrush and toothpaste because you have to pay for it.
Superb service
Did the staff ask for warmth and take the initiative to call a car?
There are also free cocktails in the executive corridor on the 6th floor.
The room has its own balcony and the facilities are very new.
The staff also took the initiative to give us a late check-out
The hotel just opened, the service is very good, Santiago's most cost-effective choice. Every service staff in the hotel is very friendly and the room is clean and tidy.
The room is clean, bright and comfortable, and the water pressure in the shower room is super comfortable. It's super enjoyable to take a hot bath in South America. The front desk service is warm and handsome. There are often high-end activities on the 7th floor, and beautiful women and handsome men gather. The large glass of the gym offers a panoramic view of the city. It is high-end and classy. Unfortunately, the room rate does not include breakfast. ☕️
Excellent location in Santiago. Clean, large and comfortable rooms. The staff are all very polite and customer oriented. The food and service in Tapas restaurant is fantastic. The included breakfast buffet is excellent as well. Customer service is outstanding here. Free shuttle to and from STI is also a big plus. The UBER drivers in Santiago attempt to overcharge on all airport pick ups and demand payment in cash. The hotel shuttle driver was right outside the arrivals door waiting for me and it was greatly appreciated.
The best accommodation experience in this country, the hotel is new, all facilities are great, there is nothing wrong with it. The soundproofing is also very good, and I slept very comfortably at night. If you have a budget, this should be the best choice.
A Solid 3-Star Hotel with Excellent Staff, But Some Major Drawbacks
We recently stayed at this hotel and would rate it as a good three-star property. The highlight of our experience was definitely the staff — incredibly caring, attentive, and always eager to assist. Their warmth and professionalism made a real difference during our stay.
That said, there were a few significant downsides:
Lighting: The rooms are extremely dark, with minimal natural or artificial light, which made the space feel gloomy and impractical.
Breakfast: Unfortunately, the breakfast was completely inedible. After the first day, we gave up and ended up ordering McDonald's every morning instead.
Noise: The hotel has a nightclub on site, which makes it very noisy at night. The music from the club and the sound of guests walking and talking in the hallways continued well into the early hours.
In summary, the hotel could be a decent choice if you're not sensitive to noise and don’t mind sourcing your own breakfast — but it’s really the staff who elevate the experience.
Located in Santiago de los Caballeros (Los Álamos), this apartment is within a 5-minute drive of Mundo Acuático and Gran Teatro Del Cibao. This apartment is 3.9 mi (6.3 km) from Historic San Luis Fort Museum and 4 mi (6.4 km) from Centro Leon.
Enjoy recreational amenities such as an outdoor pool and a fitness center.
Free self parking is available onsite.
Make yourself comfortable in your apartment.
GGuest UserA Solid 3-Star Hotel with Excellent Staff, But Some Major Drawbacks
We recently stayed at this hotel and would rate it as a good three-star property. The highlight of our experience was definitely the staff — incredibly caring, attentive, and always eager to assist. Their warmth and professionalism made a real difference during our stay.
That said, there were a few significant downsides:
Lighting: The rooms are extremely dark, with minimal natural or artificial light, which made the space feel gloomy and impractical.
Breakfast: Unfortunately, the breakfast was completely inedible. After the first day, we gave up and ended up ordering McDonald's every morning instead.
Noise: The hotel has a nightclub on site, which makes it very noisy at night. The music from the club and the sound of guests walking and talking in the hallways continued well into the early hours.
In summary, the hotel could be a decent choice if you're not sensitive to noise and don’t mind sourcing your own breakfast — but it’s really the staff who elevate the experience.
GGuest UserExcellent location in Santiago. Clean, large and comfortable rooms. The staff are all very polite and customer oriented. The food and service in Tapas restaurant is fantastic. The included breakfast buffet is excellent as well. Customer service is outstanding here. Free shuttle to and from STI is also a big plus. The UBER drivers in Santiago attempt to overcharge on all airport pick ups and demand payment in cash. The hotel shuttle driver was right outside the arrivals door waiting for me and it was greatly appreciated.
PPuriQiuSuperb service
Did the staff ask for warmth and take the initiative to call a car?
There are also free cocktails in the executive corridor on the 6th floor.
The room has its own balcony and the facilities are very new.
The staff also took the initiative to give us a late check-out
XXiejunwen sevenThe room is clean, bright and comfortable, and the water pressure in the shower room is super comfortable. It's super enjoyable to take a hot bath in South America. The front desk service is warm and handsome. There are often high-end activities on the 7th floor, and beautiful women and handsome men gather. The large glass of the gym offers a panoramic view of the city. It is high-end and classy. Unfortunately, the room rate does not include breakfast. ☕️
DDelvi SantosVery good food and service, and perfect location. The only thing I don't agree with is that after you pay for a suite, you don't have the right to a toothbrush and toothpaste because you have to pay for it.
GGuest UserThe best accommodation experience in this country, the hotel is new, all facilities are great, there is nothing wrong with it. The soundproofing is also very good, and I slept very comfortably at night. If you have a budget, this should be the best choice.
GGuest UserThe hotel just opened, the service is very good, Santiago's most cost-effective choice. Every service staff in the hotel is very friendly and the room is clean and tidy.
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