The hotel's location is super convenient for getting around, really close to the beach, and surrounded by tons of great restaurants and a huge supermarket. The price is reasonable too, and it's only about a 30-minute taxi ride from the airport. Plus, there's an infinity pool!
Very close to the main street, just a few minutes walk, very convenient. There is a waiter who speaks some Chinese, very nice! The sea view is not wide enough, the facilities are relatively old, the food is not delicious, maybe it's because of different tastes. The bed smelled at night, fortunately we only booked one night and went to another hotel the next day.
Hotel near Cairns City,Cairns North100% of visitors choose this area
SSarah Foo X.M.2025.07.15
Lovely hotel located at the other end of the Esplanade. The broad walk at the back of the hotel was nice to stroll along and an easy way to get to the city center. Kudos to the reception staff, Riccardo for leaving a really good first impression when I first arrived. He was so clear in explaining everything I needed to know before I checked in, and subsequent days when I saw him he was also really helpful with whatever requests I had. The room was big and spacious, very comfy beds!! The housekeeping staff were also friendly whenever I saw them as I head out for the day. Food from the room service was tasty. However, the breakfast buffet options were almost the same everyday though, wish there could have been more variety. But overall, I still had a rather pleasant stay here(:
Great location and secure no need at ease breakfast is yum coffee is hot can sit back and relax and enjoy the weekend and they have it covered the rest of your stay .
Thanks guys 10/10
Best part I loved was the balcony room 1502 pretty sure because this is right in the 0ath of fresh air .
And room service quick and affordable.
Very nice room with good layout and spacious enough. Near pool and restaurant, I'm glad it was a quiet Monday night and not a weekend otherwise noise could have been an issue. Good service and tasty food. The place had a nice atmosphere, great to meet friends or family and enjoy the ambience.
Having previously stayed at the Airline Beach Hotel, this time, with school holidays driving prices through the roof, I decided to give this place a try.
First, the positives: While not directly on the main street, there's a bus stop right outside, and a Coles supermarket and a few restaurants are just a few hundred meters' walk away, which makes up for not being in the livelier main area. The staff were also very welcoming. The pool area is beautiful, and on sunny days, the water color is simply delightful.
A few things to note: The rooms aren't large, so if room size is a major concern, keep that in mind. They have a rustic, holiday cottage style. One side of the room features a large glass panel, so those who value privacy will need to remember to draw the curtains. For environmental reasons, daily housekeeping isn't typically provided during your stay. If you need fresh towels or anything similar, you can just ask at the front desk.
It’s nice and quiet, and pretty comfy, but there’s still a bunch of hair on the floor, and it doesn’t look super clean. The staff seemed a bit confused with the info, but it’s all good. Just don’t expect five-star service, that’s all.
Hotel near Cairns City,Manunda100% of visitors choose this area
GGuest User2025.09.06
The location was close to airport and Cairns cbd.
Room was clean and bed and sheets were clean.
We got Garden view which was on second floor. It was quiet and if you are travelling with big suitcases consider being on first or second floor.
Staff were freindly.
Pools were clean and great for a family with young kids. Having cafe and playground next to the pool was perfect.
Defenitly will consider this place for next trips to Cairns.
Hotel near Cairns City,Cairns100% of visitors choose this area
KKIWIS TRAVELLING (Perry)2024.07.26
I stayed here twice - the first time, an ordinary room, the 2nd time, I thought maybe the Horizon Club might be a higher level. Before I say anything, I may choose to stay again for the location! This property is not 'Shangri-LA' as you would expect - the windows are all dirty which is disappointing for 'Marina View' rooms... The Horizon lounge furniture is closer to school lunch hall style, and the dinner - well, I don't eat in food halls with sausage rolls and spring rolls. We ate in the main street which was AWESOME!. The ping pong table is bent, bats are without surface, and the air hockey machine without pucks.. Basically a 'cashing in on the brand' experience...
Hotel near Cairns City,Cairns100% of visitors choose this area
GGuest User2025.07.19
We stayed in an executive room on the eighth (of nine) floors in mid-July.
The executive lounge was generally poorly stocked and food and drinks often unavailable with no staff around for over a couple of hours at a time. We were here for seven nights, so have a reasonably good time frame to judge.
The swimming pool is surprisingly frigid in July, actually unpleasantly cold when there was any kind of breeze or cloud cover.
The bathroom shower drainage was not ideal: every short shower resulted in puddles on the bathroom floor; long showers meant the whole floor was covered in standing water.
Every time the neighbors used the spa or coffee machine, the noises were very loudly transmitted into our room.
The balcony was very nice and the wicker furniture comfortable.
Great
346 reviews
9.0/10
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6.6/10
GGuest UserFirstly, the room was excellent, ultra clean with bath and shower. The sheets were exemplary, bed very comfortable as were the pillows.
Bar fridge and microwave, toiletries in the bathroom.
Towels excellent.
Airconditioning excellent.
I was excited to see a very large, modern wide screen TV with onboard Android system.
Disappointed that no internet connection (so I could have used my own passwords for my streaming services.
Even more disappointed that there was no aerial connected, but I had brought my own tech and internet. I just switched off the TV.
Imagine my extreme displeasure to board the 3rd floor lift at 05:00 to have the doors closed - but no button worked!
I WAS TRAPPED IN THE LIFT!!!
I pressed the yellow emergency button for 5 seconds - no answer - pressed multiple times.
I phoned the hotel main number, so they could press the lift call button - no answer.
I phoned the 24/7 emergency 1300 number. The operator said she would send someone out - who would phone me with an ETA.
Getting anxious, being 60 years old with a heart condition, I dialled 000 to call the POLICE!
The dispatcher commended me on remaining so calm.
I assured her, being very hot in cramped spaces with very little air was definitely not conducive to my remaining calm.
They said to call 000 back if I got out before the fire brigade arrived.
Five minutes later I heard voices outside. Someone heard my banging on the lift doors and cries for help.
I GOT OUT
That night the guy on reception said sorry.
I explained that, although the room was marvelous - and that I did eventually get out, a man of my age and I'll health could have died - why wasn't anyone on duty to answer the damn lift emergency phone?
He said he was sorry.
CCh02staff were friendly and helpful. However, the room had several problems, the cold water tap did not work for the outside toilet, wooden doors rotten and moldy, few drawers broken and the worst was shown on the picture inside the master room drawer
PPlc666The hotel's location is super convenient for getting around, really close to the beach, and surrounded by tons of great restaurants and a huge supermarket. The price is reasonable too, and it's only about a 30-minute taxi ride from the airport. Plus, there's an infinity pool!
TTaishanshendiaoxialvHotel location: Super convenient, right outside is George Square and Queen Street. You can even see the clock tower of the square from your room. Truly irreplaceable.
Hardware facilities: The space isn't huge, but the facilities are quite complete. Although it's an old hotel, the cleanliness is still good.
Service: We stayed for 2 nights and noticed there was only one bottle of milk. We told the staff, and they immediately brought a whole pack, which was great.
However, the bathroom fan was broken. We called maintenance, and they came to look at it but couldn't fix it on the spot, saying they'd come back the next afternoon. But when we returned to our room late the next evening, it still wasn't fixed, and we weren't informed why. This needs improvement.
Hotel near Brisbane Central Business District, Brisbane
Price per night from:SGD 134
8.9/10
Very Good
AAnonymous UserI was mostly happy with the resort. There were some things missing like more food options (only two restaurants) and small luxuries like a sauna for example. It’s also hard to rate the staff as you had some incredibly helpful staff and then some real depressing ones that were just rude. The only other thing that was a bit of a shock was that the beaches were just full of dead coral and no sand. I hadn’t been to one of the islands in the Whitsundays so I was surprised to see that. The photos of the resort did not show this so it would have been nice to know so it didn’t lead to disappointment. Some positives though is that the resort was beautifully designed and they offered a lot of free water activities like kayaking for example. The buffet breakfast was also really nice.
GGuest UserThe hotel is pretty mediocre; both the cleanliness and facilities are quite old and worn. The location is good, but be aware that you have to pay a separate 200 AUD deposit, which is credit card only – no cash accepted. What's more, they take an excessively long time to process the refund after you check out. We stayed on August 8th and 9th, and it's already the 15th, but we still haven't received our deposit refund! This is absolutely unacceptable and incredibly frustrating. Why do they charge such a substantial deposit and then take so long to return it?
FFoLdia RamanCertainly! Here's a feedback review for your stay at Hotel X Brisbane Fortitude Valley, Vignette Collection:
”I recently had the pleasure of staying at Hotel X Brisbane Fortitude Valley, Vignette Collection, and I must say it was an outstanding experience. Every aspect of my stay was truly exceptional.
Service:
The service provided by the hotel staff was impeccable. From the moment I arrived, I was greeted with warmth and professionalism. The staff went above and beyond to ensure that my needs were met, and they were always ready to assist with any inquiries or requests. Their dedication to making my stay comfortable and enjoyable was evident, and I truly appreciated their hospitality. I would rate the service a solid 5/5 for excellence.
Facilities:
The hotel's facilities were top-notch. The cleanliness and maintenance of the property were impeccable, creating a welcoming and comfortable environment. The room was spacious, well-appointed, and spotlessly clean, providing a relaxing haven after a day of exploring the city. The amenities available, from the fitness center to the pool area, were fantastic, and I took full advantage of them during my stay. It's evident that the hotel takes great pride in maintaining its facilities at a high standard. Another 5/5 for excellence here.
Overall, my experience at Hotel X Brisbane Fortitude Valley, Vignette Collection, was nothing short of exceptional. The combination of excellent service, pristine facilities, and delightful dining made my stay truly memorable. I would highly recommend this hotel to anyone visiting Brisbane, and I look forward to returning in the future.”
I hope this review captures your positive experience at the hotel!
GGuest UserA totally perfect stay, from the moment of checking in to the day of returning home. Nice room, nice people, nice restaurants… just everything so great!!
GGuest UserPerfect apartment-style hotel with stunning views!
I loved my stay at this hotel. The location is amazing: right next to the beach, a tram stop, and many shops and restaurants. The room was very spacious and had a fantastic view of both the ocean and the river.
It was very convenient to have a refrigerator, stove, and dishwasher in the room – it had everything we needed for a comfortable stay. Highly recommended for a self-sufficient vacation!
GGuest UserThis hotel is centrally located on the esplanade, and this is its main plus. In everything else, in my view, it loses out to the Hilton , to which I moved after a few days. My room smelled to the extent it made me feel unwell. The two swimming pools they boast are a joke. In the first glass pool, you are fully exhibited to everyone on the esplanade, which is why no one swims. In the second one you can't swim if there's anyone else in the pool, it's that narrow. The spa is a private massage joint. I was given a parking spot with no remote the first day, and allowed to park as an exception - their parking is too small to accomidate a hotel of this size. It has no ev charging. The breakfast is nowhere as good as the Hiltons. In any case I fixed all these problems by moving.
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