Apartments in Bay of Plenty, New Zealand

Great stay here! Room was newly renovated, great location as it was close to everything we wanted to do while in Rotorua. Definitely recommend!

Up on arrival we were allocated our room which was not what we expected, we found the outlook unacceptable looking over roofs, when it rained it got quite noisy. When we booked the outlook from the balcony was not what you get. The balcony was very dirty and had not been cleaned for some time. We asked for another room where the reply was you have one of our premium room if you want another room it will cost you $300 more. So the lesson learned here is to check your room first. The shower was inside a bath that was large enough for children or small adults this was disappointing. The Spa has timer on the pump on the occasion I used it we had no pump and would not turn on even after the 15 minutes rest and resetting the Red button on the wall .  The buffet was a shock $70 per person, outside buffet averaged $35, don’t get me wrong the buffet was good lacking in taste on some items but overall a good standard. Breakfast was very good a 9/10 for sure, bar service and staff service were also very good, overall it needs to improve some of the housekeeping and up date the Spa area, pool looked very good plenty of towels, the outside area here could do with a makeover like shelter areas from the sun and rain. Would we go again, unsure the room for the price would definitely have to change.

I recently stayed at Arawa Park Hotel and had a pleasant experience overall. The location is excellent—close to Rotorua’s main attractions and surrounded by beautiful scenery. The room was spacious, clean, and featured large, comfortable beds. Considering the affordable price, it’s excellent value for money and ideal for anyone looking for a comfortable, budget-friendly stay. The staff were attentive and friendly, even offering to heat up meals for guests—a thoughtful touch that added convenience. I also appreciated their focus on security, as they took note of my car’s plate number during check-in. I noticed that the hotel has washing machines and laundry facilities, which could be very useful for longer stays. While I didn’t ask if these are free for guests to use, it’s great to see such amenities available. Clearer information about their usage would be helpful. One downside was the lack of adaptors in the room, which made charging devices a little inconvenient. Adding adaptors or universal outlets would greatly improve the overall experience for guests. Overall, Arawa Park Hotel is an excellent choice for a comfortable and affordable stay in Rotorua. With minor tweaks like providing adaptors and clearer communication about amenities, it could be even better.

Stayed here for 2 nights with my family including an infant. Room was pretty spacious. Staff was friendly. Unfortunately, there seems to be bed bugs or dust mites on the floor carpet as I got plenty of bites around my ankle. Went ahead to inform the front desk but I was told that there were absolutely no bed bugs in the hotel. Overall room is ok except for the cleanliness.

I recently had a wonderful time at Tasman Resort Park and it was truly the perfect place to relax and unwind. The resort park is located in a beautiful natural environment, making people feel close to nature. There are various accommodation options. I stayed in a spacious wooden house with a warm and comfortable interior design and complete equipment, which made me feel like home. The facilities in the park are also very good, the swimming pool is very clean, and there are various outdoor activities to participate in. The most impressive thing is the enthusiasm and friendliness of the service staff. Whether it is the reception at check-in or the service in the restaurant, I feel it. Feel at home. The food in the restaurant is fresh and delicious, especially the local seafood dishes, which convinced me to try it and become a patron. Overall, Tasman Resort Park is a highly recommended holiday destination, perfect for families and friends to come together to enjoy nature and relax. If I have the chance to come back, I will definitely stay again!

The location of the hotel is good, but the facilities are a bit old. It is very close to the hot spring baths, and the beach is just a few steps away. Generally speaking, it is still possible, if the price is below 800.

Super friendly staff and the whole one-night stay was seamless. Fantastic location, would definitely stay again.

They have great customer service. Are very polite and easy to talk to. The only two sad things was that I asked for our room to be cleaned while I took the kids out in the morning around 8. But when I arrived back in the afternoon around 4pm, it was not yet cleaned. Also the shower head was very hard to use. Maybe it has some plugging issues. The water comes out outwards, not focused in the middle.

Stayed here for 3 nights and it was a good stay apart from some of the facilities available in the room. Clean rooms however bathroom needs a upgrade. Being a 4 star hotel and still using stained bath tubs with curtain for showers. Also arrived hotel at 4pm (2pm check in time) and was told to wait as rooms were still not ready until 5:30.