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Latest Reviews for Grand Est Hotels

Aparthotel Adagio Access Strasbourg Petite France

Aparthotel Adagio Access Strasbourg Petite France

4.1/579 Reviews
We never stayed in an Adagio before but if they are all like this….. We had no water in the room on the first afternoon and were not told when we checked in. The room was very small and had a smelly carpet. One of the lights in the bathroom was broken. My reading light was half loose from the wall. The bathroom was terrible, old and with stains. To park the car you need a code for the gate. When you arrive one person needs to go to reception to get this while the other needs to stay double parked outside on a very busy street. What a horrible system. Checking in took very long because the reception took a phone call the middle of it. Very rude. There is no cleaning, only after a stay if a week or more. There was only one roll of toilet paper. How does this work when you stay longer? The airconditioning only goes as low as 24 degrees and shuts off when you open a door or window. It does not go on automatically, you need to turn it on yourself. This was nowhere described in the room. The location is not too great either. 15 minutes walk to petit France and 30 minutes to the cathedral.
Aparthotel Adagio Access Saint-Louis Bâle

Aparthotel Adagio Access Saint-Louis Bâle

4.1/5104 Reviews
We stayed here for 1 night as visiting basel as we were told it's cheaper to stay in France but when you add up the cost of travel it doesn't add up. My advise stay in basel and get a basel card as if you stay in a basel city hotel you get a basel card which gives you free travel on trams and buses and discount to museums We paid 50 pounds to stay here 1 night on a Saturday night but had we payed 100 pounds to stay at hotel in basel we would of been around £20 quid better off as we used trams busses and visited museums. Hotel is literally 1 minutes walk from the border of France and Switzerland can't miss it. The hotel is very basic small double bed quite hard but fine and little kitchen in same room. Bathroom was ok but like the room needs updating. Shower was fine pressure ok and water was hot. Never ate at breakfast so couldn't comment. Pool at hotel but never used so again can't comment. Check in wasn't great as door to place is locked so had to ring intercom for ages to get in.. The receptionist in the morning was helpful and polite. We got a coffee and a pastry from coffee shop nearly opposite the hotel. We got a cab from hotel for 17 euro to three countries bridge which we crossed from France into Germany then across another bridge back into Switzerland.
Citadines Eurometropole Strasbourg

Citadines Eurometropole Strasbourg

4.3/584 Reviews
Reason for poor service. Room service ordered through portal, confirmation received through portal and email waited for over half an hour after requested time messaged restaurant twice no response. Then messaged front desk inly then to receive a call to say no room service that night an to come down to the bar if I want to. We had travelled for many hours and just wanted to relax in our room. So we did not bother with any refreshments. I think you may need to look this, it’s not good to let guests order and get confirmation for a service you are not providing that day. Maybe look at your processes.
The Originals Residence, Kosy Appart'Hotels Troyes City & Park

The Originals Residence, Kosy Appart'Hotels Troyes City & Park

3.9/553 Reviews
Room was spacious, good and clean. The only thing was that the reception hours need to be communicated properly. We arrived at least half hour before the stated closing hours but already no one there. As we booked through trip.com, we didn’t receive the instructions to the safe where they dropped all the keys for « late » guests. But obviously we weren’t even late as mentioned, we arrived before the reception closing hours. Thankfully we met a gentleman who had the safe’s access code and we were able to retrieve our room keys
City Residence Access Strasbourg

City Residence Access Strasbourg

3.9/583 Reviews
The room is quite big and well-equipped, but the equipment is a bit old. The heating is sufficient. It takes 10 minutes to walk to the city center and scenic spots.
Residhotel Mulhouse Centre

Residhotel Mulhouse Centre

3.8/5114 Reviews
Very pleasant , and very helpful & friendly staff on site. breakfast excellent, price very good. Ideal fir solo traveller and as base for many other areas. Room spacious but modestly furnished, self-catering facilities excellent, Mulhouse itself a very interesting place & easily accessible from airport. Basel a short train trip away.
Odalys City Strasbourg Green Marsh

Odalys City Strasbourg Green Marsh

3.9/586 Reviews
Good evening After having settled my stay with you. I called the hotel to confirm the reservation. What was done. Later I called back a second time to get parking and if possible a shower instead of a bathtub, I had an unpleasant lady named Justine who refused me the services I had. asked and ended up telling me that I had to cancel the reservation with you because there were no more places for us. I told him it wasn't possible. This reservation could not be modified or canceled. We were told that she didn't care and that when we arrived there would be no room for us. Finally we showed up on the day as planned, we got a room and a parking space. It was someone else who took care of us luckily! Why this affront? We would like to know why? We will make a complaint to this lady's hierarchy. Good reception
Appart’City Confort Reims Centre

Appart’City Confort Reims Centre

4.1/594 Reviews
Friendly staff, check in until late which is helpful when at the mercy of unreliable public transports Clean room with all you'd need for basic cooking over a long weekend, loads of wall sockets, super useful when travelling with loads of gizmos Good location in a walkable distance from the cathedral, town centre, champagne cellars... The train station is not too far either I'd book there again
Nemea Appart Hotel Home Suite Nancy Centre

Nemea Appart Hotel Home Suite Nancy Centre

3.9/557 Reviews
The hotel is very comfortable and comfortable. The staff were not careful: I was called in full congress to ask why I left my business in the room (normal since I booked 2 nights), without having checked the terms of the reservation before: ( The breakfast plates that accumulate on the tables because no one to get rid of.
City Résidence Strasbourg Centre

City Résidence Strasbourg Centre

3.7/5120 Reviews
Apart hôtel sympa, propreté à revoir... lit confortable, pas bruyant même si le train passe à côté. Proche de commerces (centre des halles) et de la gare à pied (10min même pas) et 10 min du centre de Strasbourg.

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Property Information for Tourists

Total Properties6,209
Number of Reviews4,313
Average Price (Weekdays)PHP 7,611
Average Price (Weekends)PHP 8,035