2-Star Hotels in Virginia, United States

Stay was fine but I had purchased 2 bottles of alcohol and left them in the room. I called as soon as I got home and was told by the front desk that housekeeping had brought it down and they would hold it till I got someone to pick it up. They arrived on Monday to only be told it wasn't there, I have been calling all week and no response from management. I'd be ok if they had told it was thrown away but to tell me it was there and I sent so One to pick it up and they said wasn't there????? This hotel has very poor customer service and for that reason I would never stay there again. I called every day for the last week

近機場，設施齊全，汽車旅館

My stay was short just one night but my room was clean and the person at the front desk was friendly and kind. The only thing I think you should check into is maybe doing something different about those powder scrambled eggs that you serve for breakfast. May use a better substitute for them . Other than that my stay was great.

Good place I would recommend the efficiency Room

Front staff were all extremely friendly. There was a weird smell in our room, sort of a chemical odor. The location was very close to downtown so that was convenient.

I love the price of the room but , the man running it acts as if he don’t want no money cause he don’t be answering the phone.

My stay here has been for a little over a month now and this morning was the WORST AND RUDEST SERVICE I have had the ENTIRE time I have been here. Everyone else has been EXTREMELY friendly and kind. The lady at the front desk was extremely rude to my sister whom went to pay for the room for the day. She tried to charge her over the amount of the flat rate I was given so far bc of the length of my stay and asked for an ID and she was not switching out the room. She was only paying for it. The gentleman who’s name was on the room was working. She refused to apply our flat rate discount, continued to be rude to my sister who has very bad mentally issues from other trauma. I called down to speak with her and she continued her appalling attitude. I asked not to speak to me that way bc it was very rude and disrespectful and she continued. I then asked her name and later in time, she gave me a fake name, I asked her lastname and she told me “Nunya” which means “none of your business” in sarcasm. Then asked me what my name was. I went to find out the e problem at front desk and the lady there knows I’ve been here that long and knows our room and knows of the gentleman who’s name is on the room. She continued to raise her voice as she was in the phone with the manager. When I started explaining to the manager, the front desk clerk continued to raise her voice and also answered the phone bc of a call coming in all while continuing to argue with me. After explaining to owner she found that we have been here that long and tons the lady what to do. This woman threatened to have me physically removed by the police telling me my room wasn’t under my name. With that being said, my name was on the room for the second guest. My sister was trembling for about 45 minutes after the occurrence. I made a NASTY complaint on her and I honestly hope she loses her job!!!! THE CUSTOMER IS ALWAYS RIGHT!! But she failed to agree with that. I was so upset that my blood pressure was high and had to take an extra half of meds. This woman clearly does not belong working with the public. I have NEVER in my 44 years of life been spoken to the way she spoke to m?(’

The room is large, the facilities are a bit old, but very clean. Breakfast is American breakfast, buffet style, coffee, tea, drinks, sausage, eggs, bread, yogurt, fruit, cereal, all. There are not many varieties but nutrition must be there. The location is opposite SORINGFEILD MALL, very convenient, the only problem is that the pool is not open, it is said to be seasonal. The next day of check-in, we may have raised questions, and the front desk marked the instructions. The gym is not big, we still use it every day. I stayed for 7 days in total, and I didn't clean up the room one day. I don't know why. Other prices are very good value for money. In addition, the child's little genius watch could not be found, and after checking out, he went back to find it. The front desk brother was very enthusiastic to take it back to the room to find (have been cleaned) and asked the floor cleaning staff. Although he did not find it, he also thanked the brother for his responsibility.

We've stayed here several years in a row, for an annual event we attend... but this year hit a new low. Wow. We won't be returning. It started with our late-ish Friday evening check-in. The desk agent appeared to be the only identifiable employee in the whole hotel. While she was polite and friendly, she was also clearly exhausted, and trying to grab a bite in-between arrivals. Hey Owners, how about you make sure there's more than one person to help guests arriving on a Friday night, so your poor employees can sit for a few minutes and have their dinner? It got even better once we entered our room: there was someone else's *used* washcloth, hanging on the toiletries in the shower, the tub was half-full of water, we were left with no more than 1/8 of a roll of toilet paper (no back-ups to be found anywhere, so we immediately went downstairs to get more), and the secondary toilet paper holder was dangling off the wall, with a dust pile on the floor below. Did Housekeeping even service this room? We were freaked about the level of cleanliness, but so exhausted after unloading all our stuff, upon our late arrival, that we just tried to pretend it wasn't gross and went to bed. The lobby coffee was terrible and complimentary breakfast was entirely unremarkable, without even a single piece of fresh fruit to be found anywhere... not a banana, not an apple, nothing. There were also no milk alternatives (not that this isn't often the case), so just be prepared if you need something other than cow milk. I did use the app chat feature to tell the hotel about our room issues that evening. And I reported it to the front desk agent the next day. No follow-up or action of any kind. No offer of points, or credit to our bill. Nada. Hamptons are usually pretty responsive, in my experience... not this one. On the upside, the location is great, right next door to the terrific Silver Diner and a hop across the street to a number of other wonderful eateries. Also, the 2nd elevator, that's been out of service for yearrrrs, was finally working again, so there's that. After returning home, I attempted to find another way to let management know about our disappointing experiences. They're hiring a GM, and don't have one in place. Explains a lot. Like I said. We won't be back.

近機場，設施齊全，汽車旅館

My stay was short just one night but my room was clean and the person at the front desk was friendly and kind. The only thing I think you should check into is maybe doing something different about those powder scrambled eggs that you serve for breakfast. May use a better substitute for them . Other than that my stay was great.

I love the price of the room but , the man running it acts as if he don’t want no money cause he don’t be answering the phone.

The room is large, the facilities are a bit old, but very clean. Breakfast is American breakfast, buffet style, coffee, tea, drinks, sausage, eggs, bread, yogurt, fruit, cereal, all. There are not many varieties but nutrition must be there. The location is opposite SORINGFEILD MALL, very convenient, the only problem is that the pool is not open, it is said to be seasonal. The next day of check-in, we may have raised questions, and the front desk marked the instructions. The gym is not big, we still use it every day. I stayed for 7 days in total, and I didn't clean up the room one day. I don't know why. Other prices are very good value for money. In addition, the child's little genius watch could not be found, and after checking out, he went back to find it. The front desk brother was very enthusiastic to take it back to the room to find (have been cleaned) and asked the floor cleaning staff. Although he did not find it, he also thanked the brother for his responsibility.

The second time I settled. There is plenty of parking and convenient transportation. From the shopper, Five guys is here. Breakfast can be rated at the top of the hotel at this price. We have been in the United States many times a year. This is almost a must, one of the most cost-effective, recommended.

After reading some mixed reviews, we still decided to spend 4 Nights in this Fairfield Inn. We were not disappointed and can recommend staying here. Room was clean, Bathroom too. Only the fridge turned out to be freezer, even Housekeeping could not convince him not to freeze everything we put inside. Breakfast selection was good, Parking ample and Internet access fairly fast. We would stay here without hesitation. Btw, the Metro station is 5 Minutes away by Car, with lot‘s of Space. The Parking rate is lower when using the Metro prepaid Card, check their website.

It's close to DC, next to the 95th road, and there are several commercial centers around us. Our stay in this hotel on the way from New York to North Carolina is indeed a good choice. The room is large, standard American breakfast, good value for money.

My wife and I were so pleasantly surprised by our stay at the Comfort Suites Dulles Airport hotel. The room was clean and spacious and very quiet, the facilities were very complete, the bed was very comfortable, the free breakfast had quite an abundant variety of choices and all the food was clean and hygenic and well-presented, and the staff was very friendly and helpful. The complementary airport shuttle service was punctual with helpful drivers. We definitely plan to stay there again when we need to spend a night in that part of the DC area.

Pretty good!! Hotel & personal Pretty good everything it’s clean I've been staying here for a long time nice It is very quiet, it is quiet and they always provide good service. all the staff are very friendly

Stay was fine but I had purchased 2 bottles of alcohol and left them in the room. I called as soon as I got home and was told by the front desk that housekeeping had brought it down and they would hold it till I got someone to pick it up. They arrived on Monday to only be told it wasn't there, I have been calling all week and no response from management. I'd be ok if they had told it was thrown away but to tell me it was there and I sent so One to pick it up and they said wasn't there????? This hotel has very poor customer service and for that reason I would never stay there again. I called every day for the last week

Good place I would recommend the efficiency Room

We've stayed here 3 times now and are happy with our stays. The rooms are clean and the area is quiet away from all of the noisy attractions. I like the parking garage and the closeness to the rooms. I don't really need all the amenities of a 5 star hotel and we have not been disappointed with any of our stays.

Celebrating my birthday was a great experience. The room was oceanfront. The shower was incredible but the room was very small. There was minimal furniture so everything must stay in the luggage or on the floor. The bed was very comfortable and tv was large but there was nowhere to sit and only 1 nightstand. I suggest a mini fridge and 2 nightstands. Other then that I would recommend checking the Moxy out . Every employee seemed to enjoy working there and everyone was friendly and helpful

I chose this hotel because of its proximity to family we were visiting. It is clean and comfortable, except for the heating/AC. The outside temperatures were in the mid-50s. The unit could not be set for heating or cooling but only to the desired temperature. When it was on, the air blowing was freezing. When it was off, the room got uncomfortably warm. Still, the room was very quiet and otherwise comfortable and well furnished. We were especially impressed by the staff. The housekeeper spoke to us in a very friendly tone each time we encountered her in the hall. The receptionist spoke to us each time we passed the desk. The woman coordinating the breakfast spoke to all as she arrived and the one time we passed her in the hall, she greeted us in a very friendly manner. She was attentive about replenishing the food and kept the serving area very clean. The food was typical ”free hot breakfast” but always fresh and quickly replenished. The make-your-own waffles were better than most such waffles at other hotels.

Was hesitant from the reviews, but it was perfectly fine! Our room was clean, smelled good, and bigger than expected. It's not fancy, but if it was it would cost more $ or more points. Everyone was very very friendly. The elevator was tiny but we hardly had to wait. The pool was ok too. Check in was fast and the walk to the ocean was quick. Again very nice people.

window had previous persons lip and face marks where they pressed face against window probably children. musty smell plus 2 chairs outside with red stain that looked initially like blood and on wall. I figured probably a red drink though. Electric not hotels fault went out for hour or 2 second day. hotel is not on beach it's across street from other hotels. parking spots are tight. Virginia Beach itself is amazing.

Very good location, sea view room. But the facilities are poor, the room has no quilt, only the sheets, the air conditioner does not open the cold, and the heat is still like a bomber, it is not exaggerated. I am afraid I can't stand the light sleep. There is basically nothing for breakfast, that is, bread, milk, and drinks.

Staff is very accommodating and mattress is comfortable. Very convenient being across the street from 7Eleven for all the small things you may need like ice, toiletries, etc. Boardwalk, Sand, Ocean a block away (go ahead pack that little red wagon you won't be pulling it far). For first-timers, yes that is a separate section in the back of the room where the pullout couch and it's own separate tv sits. Don't let outside pics of Red Roof Inn dismay you -- room(s) size is great, ample parking, great location. Most of all I appreciate their no pet policy (nothing against pets, but not everyone wants them in their rooms where they sleep), and no carpet so if you are skeevy about carpet you can bring your own Swiffer and know the floors are clean by you. We had one night where kids were loud, but I didn't complain as you shouldn't try to control everything in life - also it seems like it were these teens first time at a hotel with some going outside without being afraid of what may or may not happen.

近機場，設施齊全，汽車旅館

My wife and I were so pleasantly surprised by our stay at the Comfort Suites Dulles Airport hotel. The room was clean and spacious and very quiet, the facilities were very complete, the bed was very comfortable, the free breakfast had quite an abundant variety of choices and all the food was clean and hygenic and well-presented, and the staff was very friendly and helpful. The complementary airport shuttle service was punctual with helpful drivers. We definitely plan to stay there again when we need to spend a night in that part of the DC area.

The hotel's service consciousness was too poor. I waited for a long time at midnight and there was no one at the front desk. The refrigerator in the room is so loud that it doesn't rest well

The receptionist is always hiding in the room. When we arrived we had to wait for at least five minutes before she showed up with foods in her mouth. The welcome container with water has no water but full with ice. It’s a decoration: each time we passed by the water was always used up but ice. Clean room but the vent has a slight smell of smoke in the bathroom. It made me wonder if the towels had smoke smells for a few times.

Ura went on a family trip. I chose it because the children liked swimming. It was better to have a clean and small whirlpool hot spa It was always available at the coffee bar and the hot chocolate for the children was impressive. Breakfast was free for the whole family, warm meals were prepared and tasted good Very satisfied The rooms were pleasant and very good value for money Thank you to the very friendly staff for the children

I stayed at an extended stay in Centerville for 2 weeks + my room was very convenient. It had a kitchenette which was helpful for 2 weeks so I can cook meals. The room was clean. The water was hot and the pressure was good. Beds were comfortable. The staff was nice

*** Happen to Ed! This hotel has gone to sh!* to the point were we had to contact lawyers for advance on how to move forward. Corporate/customer relations has not been vary helpful, tho we do have more than one complaints in. So let’s begin… I personally stayed at this location before it was an ESA and was a long term resident throughout the hotel switch and after. When it switch to ESA the manager Edward was amazing! Other guest including myself loved him. I end up moving and my family still stays at this location. ( my mom, & sister) separately. There is now a new manager. “JB”. Who has hired new staff and him along with his new staff has been extremely unprofessional, rude, stank & sh*!y to my family who stays here along with other guest & staff who was hired before he got here. Example 1- one of the managers walked into my sisters room without knocking or calling because DOWNSTAIRS ROOM SMELLED LIKE SMOKE. While her kids were in there sleeping. (You don’t let urself into a guest room like that) then gave her a hard time and blaming her for a separate room smelling Smokey. 2- a guy who stays a door down from my moms room called her a N!**$er and was yelling and screaming at the cleaning lady saying racial Slurs. When mention to front desk. They called the manager “JB” who did nothing about it. So this ****** person is still in the building living a few doors from my mom. 3- there was a mouse in my moms room and front desk was called. Manger was there and refused to give my mom traps for her room or offer a solution for her. Instead he gave her attitude she had to wait tell the following day to receive them. 4- one of the ladies that work at night has been harassing my brother and being rude to my family. She has some hate towards everyone and is not professional. She told my sister she could not get keys fixed to get back in her room after dark (when she is working) even though they stop working on her. How can you regulate when someone needs their keys fixed to get back in their room? She also calls my mom room late at night to complain about things she has no attorney over. 5- one of the other staff who has been hired by the manager has been extremely rude to all of us. He rolls his eyes, talking inappropriate, smacks his lips, and gives major attitudes and he is not only doing this to us adults he has done it to the kids as well. That is vary inappropriate. 6- my mom has been leaving complaints but it appears to go to property manager “JB” who closes complaints and not deals with them. So his upper management dose not sees these complaints and our complaints are not being resolved. Within all this mess, him along with staff have decided to show they don’t like my family and is rude as f*%!k The list goes on…. My family is here due to an domestic issue and a company has been reaching out to this hotel but the manger is none responsive to the company. This is crazy experience and there are other issues that I did no

What a great property! The entire stay was flawless! John the manager was top notch , professional , and went above and beyond for us the entire stay! I booked 2 rooms and this will be the norm as we travel with our family most of the time. We will be back again. Golpear the trainee at the front desk was great he appears to be coming along well with John by his side!

Staffs are approachable especially Salvacion and Basha. They are very accommodating, and trying their best to give us what we need. Some items are not available in the hotel but they will offer an alternative to it. We are thankful for the hospitality.