Hotels With Spa in Castelo Branco District, Portugal

A well-maintained hotel, located at the foot of Covilhã and a short drive from Torre. The restaurant offers a good menu, with a children's menu always available. The hotel is gluten-free certified; however, guests wishing to use this service need to fill out a form for assessment by the nutritionist. The kids' club is underdeveloped and unsupervised. Its games and toys are incomplete and old, and the entire area definitely needs attention/improvement. More consideration should be given to hotel guests wishing to use the pool, as it's often occupied by swimming lessons and external visitors during the week.

I have stayed at this hotel several times and the cleanliness is excellent, the staff are super friendly and cordial, I just don't like the mattresses, the last 2 times they were springs and I prefer foam. It's just a personal detail.

The hotel's view is astonishing and provides a unique experience for guests. The service, both at reception and in the restaurant, is highlighted by the team's sympathy and professionalism. However, one point to improve is the quality of Wi-Fi, which has shown frequent connection failures. The restaurant is excellent quality, with a highlight for brown pudding and T-bone meat, both highly recommended. In addition, the resort adjacent to the restaurant is extremely welcoming, equipped with households that provide a pleasant environment. However, it was noted that the houses were only accessed on the first day of the stay, and in the following days, despite the most cold, the environment remained comfortable due to air conditioning. Finally, a suggestion of improvement would increase the temperature of the heated pool, making the experience even more pleasant for guests.

Hotel service, the surrounding environment and other aspects are very good ~

Um belo hotel, que integra de modo muito aprazível e com bom gosto o edifício antigo. Bem decorado, limpo e arrumado. O estacionamento pode ser um problema.

Fomos para Monfortinho porque já conhecíamos as termas e adorámos. Procurámos ficar o mais próximo possível das termas e decidimos experimentar o Hotel Fonte Santa. Ficámos muito desiludidos com as comodidades. Os colchões não são confortáveis, pois à muito tempo que não acordava com dores no corpo como na primeira noite que dormi lá. As zonas de lazer no interior do hotel, precisam de recuperar todos os sofás e cadeirões, pois já estão muito ”cansados”. Não tínhamos ar condicionado, as camas não estavam preparadas para o calor, pois ainda tinham capas com edredons de inverno. As temperaturas eram de verão. Passámos uma noite horrível cheios de calor. O telefone do chuveiro precisa ser substituído. No meu entender qualquer hotel ou alojamento que se preocupa com o bem estar dos hóspedes tenta ir de encontro às necessidades do momento em qualquer estação do ano. Nem todos gozam férias no verão...mas todos precisamos da devida atenção! Contudo há aspectos positivos a realçar. O ambiente do hotel é de forma geral, tanto no interior como no exterior, calmo, sossegado, ideal para quem precisa de descansar a mente. No espaço exterior ao hotel, possui vários locais onde se pode passar bons momentos, relaxar na relva, ouvir o som de vários pássaros, fazer caminhadas. O pequeno almoço é bom e farto, tem de tudo um pouco, para os vários gostos. Não utilizamos o restaurante do hotel, porque também não nos foi proposto a sua utilização, acabamos por fazer as refeições num restaurante perto, ” O ERGES”, com pratos simples e económicos, mas muito bem servidos e com bom atendimento. Resumindo como costumo dizer ”Há sempre uma primeira vez, que muitas vezes é também a última”, é o caso da estadia neste hotel.

I really liked it, I booked it for the first time with the trip and was a little reluctant. But I arrived at the hotel and everything was impeccable, I advise

Great facilities, very modern, comfortable and welcoming. Staff always helpful and friendly. Service during dinner very fast! Very complete spa, we went on a Friday in December and it wasn't crowded, we were able to use everything as much as we wanted.

After Gym Hotel races behaviour, the police led us to this hotel and it was a great place to stay. Our other commitments didnt provide the opportunity to extend our stay. The employees were friendly and helpful. We promised to visit the ancient city again.