The hotel is very clean and good, and the price is very cheap. It is a better hotel in Fez. Generally speaking, I am very satisfied. I recommend everyone to stay.
The contact person is so nice that helped us arrange city tour and transport to another city. Even though we had to leave at 8, which was not the breakfast timeslot, the house keeper prepared food for us to take away. We had so much fun here.
Riad is on the edge of Medina, go from the busy tourist part of the minutes 25-30.
In the evening it is better not to walk, maybe it is not safe.
The room was big with a good bed.
Breakfast was mostly made of sweets and baking but it was delicious.
The staff was friendly.
Good location - clean rooms - average breakfast. Has parking. Courteous - serious staff. Nice swimming pool. A bit expensive compared to other hotels. Clean but old hotel. Worth of money (5/10)
We were pleasantly surprised by the Hotel Volubilis. We hesitated to book the hotel because of some bad reviews about not having hot water and the staff being unfriendly (especially to Asians). But we decided to book anyways because of its location and quite affordable price.
We were arriving to Fez at around 5pm, and we were told staying at the Medina wouldn't be worth it. Since we were catching a flight the next morning, we thought it would be more convenient to stay in the new city. So, despite some of the bad reviews, we decided to spend the night at Hotel Volubilis.
Its location turned out to be great. It's right at the center and by the main avenue. There are lots of places to eat at walking distance and there are several Carrefours closeby also at walking distance.
The staff was nice and they welcomed us well and took our request for a taxi to the airport in the morning. So, we have no complaints about the staff.
Our room was big with a terrace. The room was old but clean. The terrace had no table or chairs, but it was okay.
The bathroom was also big and we had no issues with the hot water. We showered at arrival and in the morning and water was hot and with pressure.
The thing that we missed the most in the room was a fridge.
Other than that, all good and acceptable. Though we agree with the other comments saying that this is not a 4-star hotel by ”global” standards.
Excellent experience, however, some negative points to be highlighted.
At breakfast, the manager followed us to ask us to fix, even though we had communicated our room number at the entrance breakfast was understood. This situation has made us particularly bad for other customers.
In addition, after buying two cares for a sum of more than 1,700 dirhams, I wished to stay for a twenty minutes at the pool.
Except all that was Top
The hotel's WiFi coverage is particularly comprehensive, whether in the room, lobby, restaurant, or in the corner of the corridor, the WiFi signal is very strong, there will be no disconnection. I have tested it in various places in the hotel, the speed is very stable, and the video, game, and download files are smooth. For those who need to surf the Internet at any time, such a comprehensive and stable WiFi is really important.
What made me very unhappy was that on the first morning, I knew that the B&B did not include breakfast, so I had already walked to the street when I ran into the boss, who stopped me and asked me why I didn't have breakfast, ”It's included”. Confirm it's included again and again, and then go back to the B&B for breakfast. As a result, when I left the store, I received an additional bill of 100 dirhams. The boss said it was your breakfast. Isn't the question repeatedly confirmed included? The boss began to use sign language to excuse him from not knowing English, and used Google to translate it into his language, and began to pretend that he was illiterate and unable to read.
I'm very, very, very upset about that. It is not a matter of amount.
BRAVO! Jamal and his family have transformed their ancestral home into a place that we (and other visitors alike) can call home in Fez. From meeting us at the main road and escorting us through the narrow lanes of the medina, to joyfully serving us breakfast each morning and a sumptuous dinner on our final evening, Jamal and family were super accommodating and friendly.
The 14th century house, the building itself is very beautiful and amazing. Breakfast is on the top of the building, the scenery is great, and you can see a large area of medina. The room facilities are also good, basically have everything they should. But the old house also has problems. The soundproofing is too poor. There is a room on the second floor that can be heard up and down by the elevator, and the noise in the aisle will be loud. It was already evening on the day of arrival, and when I entered the house, I rushed into the smell of disinfectant water. The biggest breakdown is that there are 4 power jumps in 2 nights. This kind of thing happens in such a house is really scary. When the staff said that this had never happened before, it made people feel even more terrifying. The traffic is fairly convenient, you can park nearby, and you don’t have to drag your luggage for too long. But this location is actually quite far away from the regular old city activity area, and the shortcuts in the old city don't dare to go at night. We wanted to take a taxi on the side of the road at about four or five o'clock. It was difficult to take a taxi. It seemed that the taxis were full of people. Leaving in the morning, I had to take a taxi to the CTM station. Since it is difficult to call a petit taxi at this location during the day, I asked the front desk to help book a private car. It takes about ten minutes and 100dhr. If you know you have been killed, you can only use this method.
The girl at the front desk is very dedicated and feels like she is sitting there day and night. If you have any questions, just ask her, but it makes people feel that pushing dinner and spa is a bit too much, but I don’t say anything if I refuse. Woke up the morning before leaving and helped us pack breakfast.
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AAlex RLWe were pleasantly surprised by the Hotel Volubilis. We hesitated to book the hotel because of some bad reviews about not having hot water and the staff being unfriendly (especially to Asians). But we decided to book anyways because of its location and quite affordable price.
We were arriving to Fez at around 5pm, and we were told staying at the Medina wouldn't be worth it. Since we were catching a flight the next morning, we thought it would be more convenient to stay in the new city. So, despite some of the bad reviews, we decided to spend the night at Hotel Volubilis.
Its location turned out to be great. It's right at the center and by the main avenue. There are lots of places to eat at walking distance and there are several Carrefours closeby also at walking distance.
The staff was nice and they welcomed us well and took our request for a taxi to the airport in the morning. So, we have no complaints about the staff.
Our room was big with a terrace. The room was old but clean. The terrace had no table or chairs, but it was okay.
The bathroom was also big and we had no issues with the hot water. We showered at arrival and in the morning and water was hot and with pressure.
The thing that we missed the most in the room was a fridge.
Other than that, all good and acceptable. Though we agree with the other comments saying that this is not a 4-star hotel by ”global” standards.
GGuest UserThe contact person is so nice that helped us arrange city tour and transport to another city. Even though we had to leave at 8, which was not the breakfast timeslot, the house keeper prepared food for us to take away. We had so much fun here.
YYongyuandeninghaiThe hotel's WiFi coverage is particularly comprehensive, whether in the room, lobby, restaurant, or in the corner of the corridor, the WiFi signal is very strong, there will be no disconnection. I have tested it in various places in the hotel, the speed is very stable, and the video, game, and download files are smooth. For those who need to surf the Internet at any time, such a comprehensive and stable WiFi is really important.
MmyasharOur experience at Marriott Fez was fantastic.Friends holiday with a group of seven adults. From the moment we arrived, the hospitality was great . The staff was incredibly friendly, welcoming, and attentive to every detail, making sure we felt at home. It was one of our friends' birthday on the day of arrival and we had a fantastic birthday surprise from the manageress.
Thanks to the entire team at Janan Palace.
The Fes Marriott is a fantastic option with plenty to offer. The hotel features three excellent restaurants, each providing a distinct dining experience. The outdoor areas are impressive with a large swimming pool.
Beautiful hotel to spend a few days while visiting Fes.
GGuest UserVery beautiful restored riad. Everything in the interior is made by craftsmen from Fez: carved decoration of ceilings, walls, carved furniture. Beautiful as in a museum and at the same time everything is comfortable. Excellent breakfast on the terrace. Wonderful staff. The only thing is that the Medina is not so easy to navigate. It is better to warn the hotel in advance about your arrival so that you can be met outside the walls of the Medina.
AAnubhavThe hotel room and service was excellent!! They accommodated our every request we had asked for
Especially the sales executive Mr Siham Afkir was very prompt and helpful always
The location is off but overall the experience and quality of the hotel is very nice
Only negative would be the lack of choices for vegetarian food, which if added would really help the Indians to choose the hotel as their first choice.
BBurnsEverything was excellent . Large room in a beautiful old Riad . Service was great . WiFi needed a reboot but after it worked great . Located on a pedestrian st so call before you arrive and someone will meet you are the car park . You can walk to the blue gate and Medina . The palace is about a 12 min walk . The mall is 17 min walk or 5 min and less than a dollar cost. There is a McDonald’s and Burger King there .
MMarkBRAVO! Jamal and his family have transformed their ancestral home into a place that we (and other visitors alike) can call home in Fez. From meeting us at the main road and escorting us through the narrow lanes of the medina, to joyfully serving us breakfast each morning and a sumptuous dinner on our final evening, Jamal and family were super accommodating and friendly.
VvoiletteThe 14th century house, the building itself is very beautiful and amazing. Breakfast is on the top of the building, the scenery is great, and you can see a large area of medina. The room facilities are also good, basically have everything they should. But the old house also has problems. The soundproofing is too poor. There is a room on the second floor that can be heard up and down by the elevator, and the noise in the aisle will be loud. It was already evening on the day of arrival, and when I entered the house, I rushed into the smell of disinfectant water. The biggest breakdown is that there are 4 power jumps in 2 nights. This kind of thing happens in such a house is really scary. When the staff said that this had never happened before, it made people feel even more terrifying. The traffic is fairly convenient, you can park nearby, and you don’t have to drag your luggage for too long. But this location is actually quite far away from the regular old city activity area, and the shortcuts in the old city don't dare to go at night. We wanted to take a taxi on the side of the road at about four or five o'clock. It was difficult to take a taxi. It seemed that the taxis were full of people. Leaving in the morning, I had to take a taxi to the CTM station. Since it is difficult to call a petit taxi at this location during the day, I asked the front desk to help book a private car. It takes about ten minutes and 100dhr. If you know you have been killed, you can only use this method.
The girl at the front desk is very dedicated and feels like she is sitting there day and night. If you have any questions, just ask her, but it makes people feel that pushing dinner and spa is a bit too much, but I don’t say anything if I refuse. Woke up the morning before leaving and helped us pack breakfast.
AANRANBreakfast is a local breakfast, see the picture, relatively plain. I like to eat meat in the morning so it is not very appetizing. The hotel itself is really beautiful, the official website said that the 13XX Pasha Palace was refurbished and refurbished. The hotel is located in the old town and is convenient to wherever you go. But the Old City is harder to find, so you must not miss the sign on the wall when you walk! Finally, in a digression, I encountered a small gangster who forced the way to lead money in the alley. Don't want to save money for the sake of saving money!
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