Hotels With Spa in Riau Islands, Indonesia

Best hotel with the greatest service in Bintan. Location is near ferry terminal, felt like a 6 star hotel. They provide free shuttle service too. All the staff were SO POLITE and accommodating and no language barrier at all. They are very very friendly and very eager to make sure your stay is very enjoyable in every aspect. We felt so welcoming the moment we stepped in hotel grounds. Pool area was huge and room very spacious and clean. We wish we can visit every weekend if not for work commitments. It's indeed the super place to wind down, chill and relax.

One of the longest standing 5 star hotel in Batam. View is of greenery - facing the golf course. Gorgeous. Hotel was running full, friendly reception officer Finy, offered me a deluxe room with twin beds, balcony golf course view. My original booking was standard room king bed. Shuttle buses at certain timings to Grand Batam Mall and Nagoya Hill. Gym was well equipped. I saw the Sauna and yoga area at level 10 One thing to note- the sun is overhead in the morning. So the pool does not get sun as it is blocked by hotel building( until around 1015am) . In the afternoon there is chance of sun. The area where the cafe is gets morning sun. Cafe Luminal next to the hotel served coffe roast from starbucks .not a major starbucks coffee fan so I had watermelon juice instead. Cafe’s environment was great for remote working as there were many charge points. Overall a pleasant stay.

1. Well-equipped apartment. Safe, ironing equipment, umbrella, beach bag, crockery, cutleries, pot and pan and best of all – extremely comfortable bed and pillows and new air-conditioners! 2. Clean and modern interior. A few small flying insects that got into the room (inevitable due to the surrounding garden/forests and opening of doors) but thankfully, didn’t encounter any mosquitoes or ants in the apartment – what a relief! Fogging in the common areas is done twice a week – Tues and Thur late nights. Didn’t detect any unpleasant drainage smell in the toilet/shower so I’m perfectly happy with my assigned Queen Suite apartment! 3. Balcony views: (i) Block 1 is beach front apartments with full sea view (ii) Block 2 is made up of two sections: one section faces the Garden and the other section faces the Car-park (iii) Blocks 3 and 4 have either (i) Garden view - with partial sea view on highest floor) OR, (ii) Forest view – with partial sea view too on highest floor). (iv) Block 5 on the top floors have distant sea view (this block is on a slope and furthest from the reception and pool) 4. Friendly staff. My requests were attended to swiftly. 5. Private beach (shared among the 3 resorts there) is reasonably clean with fairly clear sea (there’re jelly fish warning signages). 6. Pool at Cassia is smaller but newer and cleaner than at Angsana. A new pool bar construction is currently being carried out in front of Cassia’s pool and the hoarding blocks the beautiful sea view from the infinity pool until mid Nov – what a pity! 7. Adequate breakfast spread but houseflies and birds were spotted in the restaurant – made me worry about the hygiene level 8. Various English movie channels but screen resolution was poor and images often lagged for a few seconds – makes the movie watching experience tiresome and annoying. Only the International news and Singapore channels did not suffer from lags/poor image quality 9. Some of the building and lift direction signs in the different apartment blocks are puzzling and confusing – the signs are probably very clear ONLY to the people who planned/designed them - certainly NOT easily understood by foreign guests! You need to get into the correct lifts in different buildings to reach the blocks furthest from the reception (to avoid climbing any stairs or slopes eg blocks 4 and 5). I only figured out the various sheltered linkways/correct lifts after a few trial and errors, lol! 10. Credit card is needed for room deposit during check in even if room cost was already paid in advance during online booking: 4 Million Indonesian Rupiah per apartment per night

We are newly married couple, so we have a short gateway from Singapore. We requested to have some special decorations on the bed and they did it, so lovely. They allow us to keep luggage before and after our check in timing. The receptionist is nice and friendly. Breakfast is order when you check in, given some choice and we choose American Breakfast, and surprisingly they have salad and dessert buffet as well. Food is quite okay. We book the spa (20% discount), they arrange us for couple room even we book different massage. Enjoyable spa time. The only bad things happen is the mosquitoes, as the lobby is open air space and when we waiting the registration and luggage storage, my husband get bitten more than 5 times. Thanks God we didn't open the door for long time, so nothing happened in our room. Location is near the Santorini, walking distance 7mins, got food near by there also.

I recently stayed at Anmon Resort, and while the concept of the tent-style accommodation is quite unique and interesting, the overall experience was a bit mixed. The tent itself had a noticeable plastic smell, and when the sun was strong, it became extremely hot inside. Even with the air conditioning set to the lowest temperature, it still didn’t feel very comfortable. Another downside was that the tents are not soundproof at all, so it was quite noisy at times. Breakfast was also disappointing — the options were very limited. Basically, only fruits and eggs were edible; the rest of the food didn’t look very appealing. On the positive side, the bathroom was surprisingly spacious, which was a big plus. The service from the staff was generally good as well, friendly and attentive. Overall, the resort has an interesting concept, but there are several areas that could be improved for a more comfortable stay.

We had a wonderful stay at Swiss-Belhotel Batam. The Deluxe Room was large, clean, and very spacious, which made our trip very comfortable. A big thank you to Tesa, who was extremely kind and thoughtful. She helped us prearrange an anniversary surprise with a beautiful flower setup in the room. Her warm hospitality really made our stay memorable. Highly recommended for anyone looking for comfort and great service in Batam!

I would like to thank the staff at Holiday Inn Resort for their friendliness, especially the front desk receptionist, Dhea. She patiently explained the hotel room details upon my arrival, and during my departure, she went the extra mile by assisting us in obtaining our ferry boarding passes before we reached the terminal. We are truly grateful for her outstanding service. Overall, our 3D2N stay was excellent! A couple of areas that could be improved: • The room’s fridge could be cooler. • Dinner options at the resort could be better and more variety. We had a wonderful experience and would love to return again.

I had a pleasant stay at this hotel recently. The buffet breakfast was one of the highlights – it offered a wide variety of selections to suit different tastes and made for a great start to the day. The facilities were well-maintained and added to the overall comfort of the stay. The location is also excellent, being just next to the jetty, which made traveling and exploring the area extremely convenient. Overall, it was a comfortable and enjoyable experience, and I would gladly stay here again. Look at the photo attached from the view out from the hotel! Nice place!

I had a wonderful stay at these apartments. The atmosphere was peaceful and very clean, which made me feel comfortable and relaxed from the moment I arrived. The scent in the lobby was fresh and pleasant — a lovely detail that made a great first impression. The staff were incredibly kind and welcoming, always ready to help with a smile. Overall, it was a great experience and I would definitely come back again. Highly recommended!

Booked a superior double room. Spacious clean room. Chamber helper polite and helpful. Lacking hand towel in bathroom, only have face and bath towel. Reception warm and welcoming. Breakfast spread pretty ordinary. Could do more of local delicacy or noodle soup station . Egg station pre cooked the eggs- is not hot when served .. half boiled egg cold and pretty raw. Restaurant not crowded and only few tables occupied and yet Waitress not attentive enough to clear always used stack up plates from my table. Overall stay is ok. A stone throw away from Nagoya mall. Nearby hotel many spa and massage shops.Nagoya mall is neighbourhood type of mall. One anchor departmental store Matahari and a hyper mart. Otherwise, local and inspired versions bags and clothes. Choices of food in the mall pretty limited. Grab car is conveniently available and fare is not high to get from one point to the other.