Hotels With Spa in Riau Islands, Indonesia

I had such an amazing experience staying here! From the moment we arrived, the staff were incredibly friendly and welcoming — especially Agus, who went above and beyond to make sure we felt comfortable and well taken care of. He always greeted us with a big smile and was super helpful with everything we needed throughout our stay. The breakfast was seriously impressive — there were so many options to choose from, and everything tasted fresh and delicious. You can really tell they put effort into making sure guests start the day right. Definitely one of the best hotel breakfasts I’ve had in a while! The location is very strategic, close to everything — shopping, restaurants, and main attractions — which made it so convenient to get around. The room was spacious, clean, and comfortable, with everything we needed for a relaxing stay. Overall, everything about this place was just perfect. Great service, great food, great location. A big thanks to Agus and the team for making our stay such a memorable one. Highly recommended! ⭐⭐⭐⭐⭐

good location within walkable distance from grand batam mall and batam city square mall. staff are very friendly and helpful. stayed for 2 nights and was satisfied with the room, there’s also a gym though not many equipment. only downside was the water pressure in the shower was quite low, but overall we had a good stay here!

Overall is really a beautiful plc to rest and get away from the busy city life. I would like to suggest more drinking water provided to guests (either provide a water dispenser or additional water given). Per room per day is only given 2 small bottles of mineral water. Believe me, in our climate it is really insufficient. I felt so dehydrated. The drinks I can order from the restaurant are sweetened drinks. So that was really a drawback for me. They have a shop but they do not sell any mineral water. Breakfast is quite sad too.. I was expecting a bit more options for this location since it is secluded frm other eateries. Room service food was much better than the breakfast provided so I'm not sure why such a big difference in quality and taste. Communications in the hotel can be better too. I had informed reception 4 hours before check out for use of a buggy as our unit is very far. Nobody came for us. They called to remind us to check out and I told them yes, we are waiting for the buggy we requested. Subsequently I had to call another 3 times before someone came and the person was also very rude.

Service was great, they sent a buggy to send us to our block as it was a bit further away from the reception. Staff were all very friendly, always greeted us when we walk past each other. Nice view too!

First time stay in Swiss belhotel harbour bay… Good hotel near by harbour bay ferry terminal..just walk about 10 minutes and the services is really awesome from the guest officer until the restaurant staff really excellent , especially Maya she always check on us about anything that make us comfortable to stay and she make birthday surprise that make us feel special and the restaurant staff Anabil (if not wrong the name 😊)he also very good But mostly all the staff in the hotel very good and friendly and the breakfast also good.. Is really recommended to stay there

Always love this Hotel. Maybe repeated 10 times already. Good service, good massage spa. Loves the cozy pool with warm jacuzzi on sundeck w frangipani tree over. almost exclusive! However buffet although many varieties breakfast this time is not as great as before😢. Previous chefs retired. Hope Chef become better

I chose this hotel because I saw reviews on various platforms stating that sauna facilities were available. I am looking for hotel/s with Sauna !! My real intention. Compared to other hotels with saunas, the price here was very reasonable given the luxurious facilities and surroundings, which made me choose this hotel. However, I was quite disappointed when I arrived and asked the reception, only to find out that the spa and sauna services had long been discontinued / are under renovation. I honestly don’t have any other reason to stay here. That being said, I was very satisfied with the room. It was clean, 5-star standard, had a bathtub, the TV worked perfectly, and overall I was very excited and happy. The hotel facilities and environment were also beautiful and impressive – the lobby was elegant and exclusive, the lift area leading to the rooms was spacious and luxurious, the swimming pool was large and beautiful, the café was wide with delicious food, and paid spa services were also available. To sum up, everything was beautiful and luxurious, and I was very satisfied – definitely a stay worth the money. The only downside was not being able to experience the sauna. That’s it. 4/5 stars. Tip top.

There is a nightclub right beside the hotel to my amazement. Other than this, there's swimming pool, gym and restaurants in the hotel. Rooms are rather old so don't expect it to be in tip top condition, oh and there was small croach crawling out of the toilet loll👀 but interesting outer view nonetheless

Absolutely liked everything about this hotel. From delicious dining options to cozy rooms with stunning views, everything exceeded my expectations.

Spacious rooms. Upgraded free for one of the adjoining rooms to suite room. Deluxe room is good enough as it is spacious enough. However, I kept having the smell of cigarettes in the room. Seems like it’s from the air vent. Breakfast was great, with good varieties. Coffee was nice from the machine. Appreciated the complimentary shuttle to malls. But lift was slow.