Overall, it was a good experience. The reception staff was a bit rude. Room service was not satisfactory. It was overpriced. The AC was not working, and there was no ventilation.
There’s a receptionist who was very nice, she helped us with our luggage before we checked in and even after we checked out. She’s very friendly and also professional! About the room, it’s good overall with the price. Everything was totally fine to stay there for a short trip!
I stayed at the Hilton Hotel this weekend and had a good experience. The hotel was very clean, the location was excellent—everything you need is nearby—and the staff were very friendly and lovely. I highly recommend it!☺️👍
The only reasons I gave 4/5 stars for service was the self service hot beverage station and making your own toast. Order their specials better, however, this time my poached eggs were not soft. Excellent wine and excellent bar lunch which they allowed us to eat in the restaurant which was a bonus. I love this location. Walks through the wetlands and to Penarth and easy links to Barry Island. Spa brilliant and the quiet area next to the gym brilliant for reading
A very good stay experience, the room is large enough, the view is pleasant, the location is excellent, about 15-20 minutes walk from Cardiff University, the breakfast is very rich, the hotel equipment and decoration are pretty good, the president is very satisfied, the price is high, next time Will choose again.
Very Good
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8.4/10
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GGuest UserThe only reasons I gave 4/5 stars for service was the self service hot beverage station and making your own toast. Order their specials better, however, this time my poached eggs were not soft. Excellent wine and excellent bar lunch which they allowed us to eat in the restaurant which was a bonus. I love this location. Walks through the wetlands and to Penarth and easy links to Barry Island. Spa brilliant and the quiet area next to the gym brilliant for reading
AAnwaaarI stayed at the Hilton Hotel this weekend and had a good experience. The hotel was very clean, the location was excellent—everything you need is nearby—and the staff were very friendly and lovely. I highly recommend it!☺️👍
AAnonymous UserThere’s a receptionist who was very nice, she helped us with our luggage before we checked in and even after we checked out. She’s very friendly and also professional! About the room, it’s good overall with the price. Everything was totally fine to stay there for a short trip!
WWah33dOverall, it was a good experience. The reception staff was a bit rude. Room service was not satisfactory. It was overpriced. The AC was not working, and there was no ventilation.
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