In order to take the children to the nearby school for an interview, stayed for one night, so there is not much demand for the hotel. The facilities in the room are general, the beds are put together, not very comfortable, the health is OK, the breakfast is too poor, the overall feeling is not acceptable for the holiday! The decoration at the front desk is ok, warm and elegant!
The breakfast is the same every day, I vomited after eating, and the sheets and bed were dusty. When my friend picked me up to go to the hotel in the UK, when I checked the hotel's hygiene, I saw hair and dust on the bed. I wanted to complain at the first time, but my friend said Forget it, it doesn't make sense. The second day and the third day are still the same, I'm about to go crazy, after I reported to Trip.com customer service, the hotel staff came up and brought me a towel and it's all over 😰
The hotel give us more facilities ( Gym, swimming pool ) for our enjoy. My children & friend have very love the swimming pool , it is very cleanliness, the room is big and comfortable.
The customer service staff at front desk are very wiling to help customers. The thing that are a bit worse is that the swimming pool does not provide free towels for guests using and the coridor is a bit creepy. Hope will be imporve this request in the future and thank you.
ABC Hotel maintained cleanliness standards, but the room size was smaller than expected. The beautiful décor compensated for the limitations. While the location was a little far from major attractions, it was not difficult to find. Suitable for those valuing cleanliness and aesthetics, but consider alternatives for more spacious accommodations and a central location.
The location is very good, with good food, drinks, fun and shopping nearby. I stay here every time I come here. My children are very satisfied. The service is average, but it is okay for one or two days. Compared with the surrounding areas, it is still good. The price-performance ratio is incomparable. This is the UK.
I have stayed here many times and will continue to stay here. Friendly staff, nice food, lots of parking space, electric charging point. They even supply toothbrush toothpaste comb etc if needed.
Except for the old-fashioned facilities in the room, everything else is good. The shower gel, shampoo, conditioner and body lotion provided by the hotel are all very good. The wine from the hotel winery is also delicious.
Our family have a wonderful time there, it was a super lovely hotel for relaxing holiday, vintage style and beautiful every where, staff was very nice, food was great as well, we will defiantly go again
Great
56 reviews
9.1/10
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IIrene YipI have stayed here many times and will continue to stay here. Friendly staff, nice food, lots of parking space, electric charging point. They even supply toothbrush toothpaste comb etc if needed.
KKuri ChanABC Hotel maintained cleanliness standards, but the room size was smaller than expected. The beautiful décor compensated for the limitations. While the location was a little far from major attractions, it was not difficult to find. Suitable for those valuing cleanliness and aesthetics, but consider alternatives for more spacious accommodations and a central location.
PPing ShingThe hotel give us more facilities ( Gym, swimming pool ) for our enjoy. My children & friend have very love the swimming pool , it is very cleanliness, the room is big and comfortable.
The customer service staff at front desk are very wiling to help customers. The thing that are a bit worse is that the swimming pool does not provide free towels for guests using and the coridor is a bit creepy. Hope will be imporve this request in the future and thank you.
YYONGERIn order to take the children to the nearby school for an interview, stayed for one night, so there is not much demand for the hotel. The facilities in the room are general, the beds are put together, not very comfortable, the health is OK, the breakfast is too poor, the overall feeling is not acceptable for the holiday! The decoration at the front desk is ok, warm and elegant!
GGuest UserThe location is in the center of Reading, very close to the train station, convenient for travel. The room is in another building and there are staff to help with luggage. The room is nice with a balcony. The hotel restaurant food is also OK. I went late on the day of check-in and only some dishes were available. The wine was good. The hotel made a mistake in the bill when checking out and charged me an extra fee. I negotiated with the platform and got it refunded. Overall I feel satisfied.
AAnonymous UserVery good hotel, the environment is very good, the staff service is warm and friendly.
There is a small hot spring (which is actually a small swimming pool) and comes with free fruit tea and fruit.
There are many places to play around, suitable for self-driving or cycling
The only thing I felt a little downside was the bed was a bit small, the two of us slept a bit crowded, the introduction was a twin room but the bed was actually small
Breakfast was great! highly recommended! Perfect English breakfast
GGuest UserThe location is very good, with good food, drinks, fun and shopping nearby. I stay here every time I come here. My children are very satisfied. The service is average, but it is okay for one or two days. Compared with the surrounding areas, it is still good. The price-performance ratio is incomparable. This is the UK.
NnaomizykExcept for the old-fashioned facilities in the room, everything else is good. The shower gel, shampoo, conditioner and body lotion provided by the hotel are all very good. The wine from the hotel winery is also delicious.
LLAUThe breakfast is the same every day, I vomited after eating, and the sheets and bed were dusty. When my friend picked me up to go to the hotel in the UK, when I checked the hotel's hygiene, I saw hair and dust on the bed. I wanted to complain at the first time, but my friend said Forget it, it doesn't make sense. The second day and the third day are still the same, I'm about to go crazy, after I reported to Trip.com customer service, the hotel staff came up and brought me a towel and it's all over 😰
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