"Service: Aileen from customer service was incredibly thoughtful and attentive. She sent me a detailed video via WeChat showing how to get to the hotel and patiently answered all my questions. What truly amazed me was that I accidentally left my ring at the hotel, and I didn't even notice until after I'd already landed! Aileen proactively contacted me to inform me, which was absolutely wonderful! The overall hotel environment is excellent. With a direct connection from Qingdao North Station to Jiaodong Airport, and the hotel being located right inside the airport, it was extremely convenient for catching our flight the next day, especially when traveling with children. Facilities: They have a swimming pool that kids absolutely loved! (P.S. The young man at the pool reception provided fantastic service; my child was so eager to get into the water that he ran in, and the staff member proactively inflated his swim ring and brought it directly to the pool.) The gym was also very clean, smelled fresh, and all the equipment was in good working order. There's a convenience store downstairs, which was super handy for buying snacks and drinks for the kids. Cleanliness: The room was spotless, with no unpleasant odors at all. The staff even upgraded me to a five-star deluxe room free of charge, which was a wonderful bonus! Environment: Both the hotel lobby and the room environment were very pleasant – clean and quiet. Being located right inside the airport, it couldn't have been more convenient, especially for parents traveling with children!"

"I am very satisfied with the reception in the lobby, the room sitter, and the shower for my family of three. I am very satisfied with the price, service, and hygiene."

"What a truly heartwarming and outstanding hotel! Our very first stop upon returning to the country made us feel incredibly cared for, just like family. ❤️ The airport transfer service was very convenient. The driver was friendly and communicated well. ❤️ The front desk staff were all exceptionally caring and patient. When we checked in late at night, the charming young man at the front desk not only provided children's toothbrushes but also personally brought us comfortable cups. Later, when our pre-arranged driver for our journey home was delayed and we ordered takeout lunch, a young lady quickly noticed and brought us three bottles of water. Each of these gestures deeply touched me. ❤️ There are plenty of books to read, and a gym and laundry room are available on the second floor. Next time, I'll definitely have to stay longer! ❤️ The breakfast offered a wide variety of nutritious and delicious options. ❤️ The environment is fantastic, and everything is spotlessly clean. A special mention goes to the bedding – the pillows and mattresses are absolutely superb, ensuring a truly deep and comfortable night's sleep! I will certainly choose to stay at this hotel again if I have the opportunity. My sincere thanks for the wonderful care you extended to my children and me."

"The location and facilities are great, truly convenient, and there were no issues with the amenities themselves. However, I would like to highlight two problems from my stay. Firstly, upon check-in, I requested an invoice and a receipt. The front desk staff added me on WeChat and agreed to send an electronic version via WeChat. I also specified that there were no specific date requirements for the receipt or invoice (Image 1). Typically, other hotels issue and send these documents to guests around 1-2 AM. However, your hotel provided no response whatsoever, and I had to inquire about it during my check-out after 6 AM before it was finally sent. Secondly, after waking up, I found red rashes on my body (Image 2). I don't normally have such skin issues, and the day before, I hadn't consumed alcohol or any allergenic foods. By the afternoon after check-out, the rashes had disappeared. I also recall a faint, sour odor from either the duvet or the pillow, which leads me to suspect this was an acute reaction caused by poor bedding hygiene. I'm leaving this review with the genuine hope that your hotel continues to improve. No compensation needed, no apology required, and no need to contact me."

"The hotel is a bit out of the way, but their provided airport shuttle service really makes up for it. The TV in the room was great, and the bed was really soft. We had excellent hot water. The toilet flush button was a little broken but still worked. The cleaning lady was very helpful and did a fantastic job keeping the room spotless. Considering the affordable price, it's quite a good option."

"I originally paid 20,000 won, but they said they don't accept foreigners, so I changed to this hotel. I'm happy. The shuttle was free, so it was very convenient. Of course, the accommodation was clean. It was a very big hotel, but there weren't many people. It was Labor Day."

"Was assigned to a room with faulty toilet door, got the reception to change it for us and they did it quick for us. Appreciate the quick help!"

"Good hotel. The best part is that it is very near to the airport. They have free shuttle service to airport. So if you need to catch an early flight, this can be one of the option. Front desk staff is very cooperative. Beautiful girls at the front desk are sweet and very helpful. Can speak a little English too. Which helps a lot if you are a foreigner."

"This hotel is a serene urban oasis. The lobby boasts an ingeniously designed interior, where water features and lush greenery harmoniously blend, truly bringing nature indoors. Upon entering the guest room, the striking minimalist modern style immediately catches your eye. The spacious bed is immaculately clean and comfortable, inviting you to sink right in. Abundant natural light ensures a bright and warm ambiance, the workspace is both convenient and practical, and the bathroom is meticulously appointed. Spending a few days here, you'll feel completely enveloped in comfort and tranquility, truly enjoying a leisurely escape."

"This was my second stay here. They offer airport transfer service and breakfast, all at a great price. The rooms are clean, well-maintained, and the facilities are good. The front desk staff were incredibly friendly and proactive, always ensuring guests had what they needed. I specifically chose Ibis because it's an international brand, which assures reliable check-in and consistent room maintenance standards."