Hotels With Spa in Heredia, Costa Rica

We stayed at this hotel at 3 occasions between February and March 2024 and it is a good hotel for a short stay. Rooms, amenities, breakfast, ..., all very enjoyable. I would especially like to mention the front desk clerk Andrey Gomez who was very professional and attentive, with a 'let's solve the problem' attitude. This can not be said about our shuttle driver. We needed a shuttle to the airport (outside the hours when it is free) and the driver was late and upped the pre-arranged price en route to the airport. Due to a misunderstanding with my co-passenger (my mistake) I overpaid the driver, who did not blink and cashed the money, giving himself a 50% tip on an already overpriced ride. This person should be fired immediately.

We stayed at the Wyndham for the pools but unfortunately weather didn’t cooperate with swimming. Hindsight we should have booked elsewhere. We checked in without a hitch, the front desk staff is super friendly and very helpful. The first room we were in was hot and had no Internet connection. When I called the front desk and asked about this I was told it was a temporary issue and being worked on. Coincidentally enough a family member who was leaving a day earlier stayed at the same hotel and in the same room the night before and had no Internet either. I called the front desk the next morning and asked to switch rooms to one with Internet service because we had kiddos that needed to do schoolwork. They were very accommodating and fulfilled our request. We moved to a room facing the pool which had a nice terrace with a table and chairs. terrace Unfortunately, though Wi-Fi service in that room was very sporadic and you could only connect if you were in certain spots of the bedroom. If you moved your phone slightly Internet connection was lost. The beds in both rooms were extremely uncomfortable, you could feel every spring as you moved. Pillows were nice and fluffy and comforters were a nice down and very plush. Both rooms were extremely hot. The first room we had to have someone come and try to turn the air on. The second room we just gave up and slept hot. The first night we ate at Pirates and food was so so prices were just right. We ate breakfast in the only open restaurant and it was not worth what you pay for. Thankfully though they did not charge us for our children.

When I arrived late at night, I was worried about seeing the comments that were inconvenient, but fortunately there was no inconvenience because there were managers when I arrived. Very kind, so it was good. The facilities inside

I stayed at the hotel and it was an unforgettable experience. The rooms were comfortable and modern, offering everything needed for a relaxing stay. The staff was extremely friendly and helpful at all times. From the reception to the cleaning service, everyone was eager to assist with a smile and a positive attitude. The facilities, such as the gym and the pool, were impeccable, and it was evident that they received regular maintenance. Additionally, the hotel’s atmosphere was very peaceful, perfect for unwinding after a day of exploring the city. I highly recommend this hotel to anyone looking for a pleasant and worry-free stay.

We stayed at this hotel at 3 occasions between February and March 2024 and it is a good hotel for a short stay. Rooms, amenities, breakfast, ..., all very enjoyable. I would especially like to mention the front desk clerk Andrey Gomez who was very professional and attentive, with a 'let's solve the problem' attitude. This can not be said about our shuttle driver. We needed a shuttle to the airport (outside the hours when it is free) and the driver was late and upped the pre-arranged price en route to the airport. Due to a misunderstanding with my co-passenger (my mistake) I overpaid the driver, who did not blink and cashed the money, giving himself a 50% tip on an already overpriced ride. This person should be fired immediately.

We stayed at the Wyndham for the pools but unfortunately weather didn’t cooperate with swimming. Hindsight we should have booked elsewhere. We checked in without a hitch, the front desk staff is super friendly and very helpful. The first room we were in was hot and had no Internet connection. When I called the front desk and asked about this I was told it was a temporary issue and being worked on. Coincidentally enough a family member who was leaving a day earlier stayed at the same hotel and in the same room the night before and had no Internet either. I called the front desk the next morning and asked to switch rooms to one with Internet service because we had kiddos that needed to do schoolwork. They were very accommodating and fulfilled our request. We moved to a room facing the pool which had a nice terrace with a table and chairs. terrace Unfortunately, though Wi-Fi service in that room was very sporadic and you could only connect if you were in certain spots of the bedroom. If you moved your phone slightly Internet connection was lost. The beds in both rooms were extremely uncomfortable, you could feel every spring as you moved. Pillows were nice and fluffy and comforters were a nice down and very plush. Both rooms were extremely hot. The first room we had to have someone come and try to turn the air on. The second room we just gave up and slept hot. The first night we ate at Pirates and food was so so prices were just right. We ate breakfast in the only open restaurant and it was not worth what you pay for. Thankfully though they did not charge us for our children.

When I arrived late at night, I was worried about seeing the comments that were inconvenient, but fortunately there was no inconvenience because there were managers when I arrived. Very kind, so it was good. The facilities inside

I stayed at the hotel and it was an unforgettable experience. The rooms were comfortable and modern, offering everything needed for a relaxing stay. The staff was extremely friendly and helpful at all times. From the reception to the cleaning service, everyone was eager to assist with a smile and a positive attitude. The facilities, such as the gym and the pool, were impeccable, and it was evident that they received regular maintenance. Additionally, the hotel’s atmosphere was very peaceful, perfect for unwinding after a day of exploring the city. I highly recommend this hotel to anyone looking for a pleasant and worry-free stay.