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Latest Reviews for Kwale Hotels

Diani Reef Beach Resort & Spa

Diani Reef Beach Resort & Spa

3.9/583 Reviews
The whole resort staff are very friendly and nice. The breakfast and dinner are really good with a wide variety of choices . However , the rooms and amenities need a bit of refurnishing as it starts to see slightly dated. The toilet needs to be cleaner as there seems to be some hard white spots appearing on the levers. The entertainment room also needs to be maintained. Overall , we still had a good stay nevertheless
Southern Palms Beach Resort

Southern Palms Beach Resort

4/580 Reviews
Wonderful hotel - great location and also the facilities are great. The only issue is when the hotel is full - there are insufficient Beach towels. it doesn't help that most people take more than expected ie 3/4 more per person rather than one per person. We had to wait the whole day to get a clean towel. ( speaking to other guests - they collected their towels @ 7.30am or the night before...) . Would recommend that management bring in a CARD system for beach towels so that everyone has an equal allocation( when it is not full you can revert to the current system. ) Guest relations ( Marcia) is amazing and recommend speaking to her about anything local. She can advise you and help whenever possible. the biggest positive is the FOOD - it was amazing and the freshest of the cooking was visibly seen. the bar was quick to respond to drinks orders. the only issue is the amount of paperwork they need as most guests are on All- inclusive yet it was requested that the room number be given every time you ordered a drink. Perhaps management can review this? let the staff see the BANDS to decide which needs food orders or not
Swahili Beach

Swahili Beach

4.3/599 Reviews
long story. It suddenly rained heavily on the last night, and the whole room was covered with rainwater. All the things we put on the floor got wet, and the hair dryer was soaked in water within 1 centimeter. Then what did the hotel do? There are no measures except the innocuous sentence “I’m so sorry to hear that”. At our request, we were offered a 10% discount on in-store purchases???? To be honest, it would be better not to give this compensation at all. It’s just a few tens of yuan cheaper and still treated as a charity. Needless to say, the hotel environment is very beautiful, but the experience on the last night was really terrible. I will not choose it again.
Papillon Lagoon Reef Hotel

Papillon Lagoon Reef Hotel

3.9/551 Reviews
This is our 4th visit to Papillon. The staff are amazing here. The animation team have such energy, the water aerobics is like nothing else. Everyone is always busy working, from the gardeners to the housekeepers to the pool attendants. Joseph and Raphael on the bar were excellent as always. Abdullah the pool attendant is always on hand with towels and keeps the pool clean. The rooms are always kept super clean with fresh linen and bottled water daily. The rooms now have a fridge and kettle (but you need your own teabags etc). The food and drink is great, lots of choices. The beach is stunning with pure white sand. Love this hotel and recommend to others
Mangro Hotel Diani Beach

Mangro Hotel Diani Beach

2.8/54 Reviews
Neptune Village Beach Resort & Spa - All Inclusive

Neptune Village Beach Resort & Spa - All Inclusive

3.8/59 Reviews
Older hotel located directly at the beach. Unfortunately, the restaurant staff lack basic training, the food quality is just average. The monkeys and birds sometimes help themselves from the guests' plates. Other hotels in a similar situation deal with this annoying problem in a better and more professional way. Basic drinks and ice cubes are often missing. The fridge was missing in the room and the cell phone system didn't work either. For a so-called four-star hotel with a corresponding price, one can expect a lot more in all respects. than just smiling staff. Unfortunately not to be recommended.
Leopard Beach Resort and Spa

Leopard Beach Resort and Spa

3.7/548 Reviews
Great location right by the beach ...amazing staff at the reception when checking in . I especially loved the rooms, they are modern, clean and no mosquitoes. I would just recommend a little improvement at the restaurant section , our pizza wasn't nicely done , but then again the hotel.was.hosting dinners every night maybe the staff was tired . Otherwise it's a great hotel and the nights were always fun , child friendly and a great spot to have a good time
Diani Sea Lodge - All Inclusive

Diani Sea Lodge - All Inclusive

4.3/563 Reviews
I was looking for an all-inclusive resort and ended up using it because it had good reviews and a reasonable price. The food is delicious, the beach is pretty, and the staff are friendly. There are a variety of activities. There was a deep (3 meters) swimming pool, so it was great for diving practice. The downside is that there are a lot of flies.
Neptune Paradise Beach Resort & Spa - All Inclusive

Neptune Paradise Beach Resort & Spa - All Inclusive

4/542 Reviews
Average hotel....since the first day of my arrival, neither the TV nor the WIFI worked in my room. Furthermore, the inside of my suitcase was soiled by a forgotten wet and dirty cleaning cloth from the maid. Every day I heard the hackneyed words ＜sorry＞ over and over again. In the end, I couldn't hear those words anymore. I left the Neptune Paradise with a big disappointment...
Diani Palm Resort

Diani Palm Resort

3.8/522 Reviews
The place was so nice and clean...clean rooms, friendly & organized workers, big up 💯 to Charles who sits at the Resort's Restaurant.. the swimming pool was also cool though it had some little problems. Generally the place was amazing..I enjoyed my stay, Nitarudi tena!😊😊

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Property Information for Tourists

Total Properties294
Number of Reviews1,972
Average Price (Weekdays)PHP 10,727
Average Price (Weekends)PHP 10,925