The breakfast is suffering, too small for the hotel size, and they could have already resolved this, given the hotel age. In addition, only two staff members did not realize the full service of table cleaning, replacement of tools and the items offered in the buffet. We understand that the hotel price is economic, but it is not for that reason an advance authorisation for this type of disorganization.Suggestion: reduce buffet options, but ensure that no shortage of minimum, such as hot coffee and salt bread.
Good value for money. Very thin walls, though. The child on the other side could be heard screaming all the time. The room had the charm of a youth hostel dormitory. Breakfast was average but OK. I would have expected a bit more from a Hilton Garden Inn.
Excellent stay! I will definitely return to this hotel and will always recommend it. Very helpful and kind staff. Very nice room. Good bathroom. Excellent breakfast!
I went with two friends to walk around the city and took the opportunity to visit the hippie market. It is on the street of the hotel. You just have to get off and walk there. It was great!!!! The hotel is in a perfect location.
After checking out, I asked them to store my backpack and those of other friends who were with me at the reception, since we would still be in the city for the whole afternoon and our trip would only be at night. The receptionist promptly helped us and kindly stored our luggage until 10 pm. When we returned, they even made the bathroom in the cafeteria available for us to use, if necessary!
Anyway, I would like to praise the entire staff and the hotel structure, which was truly excellent in every aspect.
In addition to all the comfort and location, the excellent service certainly made all the difference in our stay.
A 10!
Lugar bem localizado, café da manhã maravilhoso e com muitas opções, quarto bem higienizado e limpinho, funcionários educados e prestativos. Amamos a experiência!
The reception attendant was not pleasant, I had made the wrong booking, and I told her I was going to contact you to resolve it. But she was not careful with my problem just checked in and gave me the key while I was on the phone with you. She was not empathic even a little! So much that the person there said: let's cancel your reservation and do it again to get it right. She did the checkin, she did the checkin, she did the checkin, she did the checkin, she did the checkin, she said she was talking to you! She did and she deployed me with a great deficit of education!
I was very angry with the reservation I made wrong!
Superior or Privilege Room, 16th floor.
I recommend it.
Clean hotel, beautiful room, quiet, no bad smell, very comfortable bedding.
Friendly and responsive to resolve a water leak in the bathroom.
Immaculate fitness center, pool, sauna.
Netflix TV....
Varied and restocked breakfast buffet.
For tea, there's a small kettle with a carafe to fill it. The Nespresso machine makes the hot water taste like coffee. And it makes a terrible noise when the neighbor uses it in the middle of the night.
Check-in is slow, maybe it's due to their IT. If they haven't received the money due to banking transactions with the booking platforms, they ask you—even with presentation of the voucher—for a credit card deposit, which is canceled as soon as the amount is received. This doesn't happen at other hotels booked with shorter notice.
Very Good
119 reviews
8.7/10
Price from
BRL 298
per night
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Recent Reviews for Minas Gerais Hotels
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8.2/10
Very Good
GGuest UserI was on business trip to Belo Horizonte and my customer recommended this Hotel Mercure Belo Horizonte Vila da Serra. The hotel room is nice and comfortable. The staff are all friendly. The breakfast is reasonably good. Would strongly recommend business travellers to consider this hotel if destination is not very far away from this hotel.
MMARCIA ANGELOI really liked the location of the hotel — very convenient and easy to get around. However, maybe because I was traveling solo, the room felt quite small, and the bed was very close to the door, so I could hear everything happening in the hallway. On the bright side, I absolutely loved the breakfast and dinner! They served delicious traditional food for the Festa Junina, which was a wonderful experience.
GGuest UserMax Savassi is a great place to stay and I would really recommend it for anyone looking to stay in a popular neighborhood in Beaga. To me, the breakfast is the best part of the hotel. The rooms are nice as well, although there are few minor details here and there that I think could be improved to make the room that I had feel more luxurious / premium.
DDrumondI went there on Valentine's Day and found that the whole hotel is in order, especially on such anniversaries. Very cost-effective and worth it! The rich and varied breakfast makes the daily price more valuable. The room is also very nice. I just missed a heated swimming pool because the pool area is cool, but it is impossible to get in, it's too cold! For BH hotels, heating will be a big difference.
AAysel_fI liked this hotel generally. It was quite good hotel with amazing breakfast. Location was also good. Near by was a drugstore, supermarket, a little shopping mall and good restaurants.
GGuest UserGreat experience. Hotel close to several points of interest, with very friendly staff. There was a problem regarding the room (but due to a communication error between the booking intermediary company and the hotel), but they were willing to resolve it quickly - at a time when the rooms were full due to Carnival season.
MMaísa SilvaA pleasant hotel, good location, clean and spacious room, comfortable mto bed.
We are generally satisfied with the hotel's breakfast, but only one point to improve is the breakfast, which is simple and restricted by the hotel's door and structure.
GGuest UserI enjoyed the hotel, location cleaning and service, Nelson from the very sympathetic reception. Breakfast well varied but medium, fantastic omelet. Only the q bathroom left to desire, ralo n of the account, even switching little, makes a rsrs well.
GGernieGood value for money. Very thin walls, though. The child on the other side could be heard screaming all the time. The room had the charm of a youth hostel dormitory. Breakfast was average but OK. I would have expected a bit more from a Hilton Garden Inn.
How much is the average rate for hotels with Swimming Pools in Minas Gerais?
For hotels with Swimming Pools in Minas Gerais, the average price on weekdays is BRL 531, and the average price on weekends (Friday–Saturday) is BRL 614.
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