AAnonymous UserWe booked a double room, but upon arrival we were given a very small room with two single beds. There was minimal space between the beds, and overall the room did not match what we had booked.
Before our arrival, we submitted a request to the hotel asking for a double bed instead of two single beds. Trip.com indicated that our request had been forwarded to the hotel. However, when we checked in, the staff told us that they had not received such a request and refused to change the beds to a double bed. They also said that an extra charge per night would be required to provide a double bed. This was disappointing, as we had booked a double room and the request had been marked as handled on our side.
This was the first time we experienced an issue like this for such a simple request, and we were quite disappointed with the service.
In addition, the size of the bathroom was very small. It was not practical for two people to be in the bathroom at the same time, which further affected the comfort of our stay.
We hope you will look into this matter and improve the handling of bed-type requests for future guests.
Thank you.
KKiki TravelThis hotel gave me a big surprise. The environment, service, facilities and food are all above average. What I like most is that the hot spring facilities are large and comfortable. There are also flower hot springs and all-you-can-drink Japanese sake. It is an extraordinary experience. Highly recommended!
JJürganI'm not particularly picky about accommodation, but this one looks a bit old, just like my student dormitory. Although the appearance is not attractive, the actual hygiene is OK. The service is basically self-service. It's just a little bit opposite the station square, and it's very convenient to walk to Takamatsu Castle. I booked a triple room for one person, but it feels like it can actually accommodate four or five people. It has its own advantages compared to staying in an Internet cafe, but it feels better than other youth hostels.
LLUCKY PILLOWThe room didn't have a private onsen, but there was a public bath, and the hot springs were really comfortable, both indoor and outdoor. I highly recommend everyone try it. Breakfast was also very rich, the service was excellent, and the environment was very good.
GGuest UserI booked an accessible room, and it was genuinely spacious. It's really comfortable to stay in a 35 sqm room in Japan. There was a slight odor when I first entered the room, but it cleared up after I turned on the air purifier.
Downside: The soundproofing isn't great.
Upside: Everything else is a plus. The location is excellent. There's an airport shuttle right downstairs, which costs 1000 yen and goes directly to the airport. There are frequent services, almost hourly.
Location: Whether you're going to the airport, Takamatsu Port for island hopping, or the JR station, everything is within walking distance. It's a 12-minute walk to Takamatsu Port, which was perfect for our island-hopping itinerary. Mitsukoshi department store is just a few minutes' walk from the hotel, and it has an LV store with plenty of stock. There are also many choices for drugstores, restaurants, and cafes.
The room was cleaned daily. One time, I forgot to hang the 'please clean' sign and thought it wouldn't be done, but when I returned to the room, it felt completely refreshed, which was a lovely surprise. I forgot to take photos of the room, so I've included a picture of the beautiful blue sea and sky instead.
DDG_88Stayed here for one night on our second visit to Naoshima in almost 10 years.
The lodge is quite close to the main port, but it’s up on a hill — so if you’re travelling with heavy luggage, the walk up can be a bit of a workout. That said, there’s a luggage delivery service about a 5-minute walk from the port. We paid around ¥2,800 for two large suitcases (pickup and return), which made things much easier. Bike rental was about ¥1,500 per day.
The lodge itself is clean and fairly spacious. Being on top of the hill gives you a really nice view over the island and out to the ocean. AC worked well, everything was straightforward, and nothing really went wrong.
Simple, comfortable stay. Would consider staying again.
DDennis 陈A wonderfully located hotel right in front of the Takamatsu Station. It is also relatively new hotel. So amenities and room are very client centric!
Onsen is rather small but clean.
Breakfast is at a Izakaya on the ground level. It is a set meal. One can choose from 3 options. We had the same food for two days.
The hotel is literally across the Takamatsu Castle.
GGuest UserThe location is excellent, very close to the train station. However, there's frequent train noise, though I imagine locals are quite accustomed to it. I booked a female-only dorm bed, but to access the women's restroom, you had to walk past the men's. What's more, there were two men's restrooms but only one for women – rather odd! On the positive side, the staff were very friendly and helpful. For a two-night stay, they offered a complimentary drink and even free ice cream.
MMr. KnightThis hotel is definitely one of the best, if not the best, on Shodoshima. They also have a pool with a sea view, but I didn't bring a swimsuit so I didn't go. The room was incredibly spacious with an unbeatable ocean view, and it even came with a washing machine, microwave, and electric stove. Even if the small shops around closed at night, you could still go to a nearby convenience store, buy a bento, and heat it up back in your room. Breakfast was a buffet style with plenty of choices. Note: They offer online check-in (you'll get a link via Trip.com or email), so you can fill out your personal information in advance. Once you arrive at the hotel, you can use the QR code for a quick check-in.
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