We were pleasantly surprised by the Hotel Volubilis. We hesitated to book the hotel because of some bad reviews about not having hot water and the staff being unfriendly (especially to Asians). But we decided to book anyways because of its location and quite affordable price.
We were arriving to Fez at around 5pm, and we were told staying at the Medina wouldn't be worth it. Since we were catching a flight the next morning, we thought it would be more convenient to stay in the new city. So, despite some of the bad reviews, we decided to spend the night at Hotel Volubilis.
Its location turned out to be great. It's right at the center and by the main avenue. There are lots of places to eat at walking distance and there are several Carrefours closeby also at walking distance.
The staff was nice and they welcomed us well and took our request for a taxi to the airport in the morning. So, we have no complaints about the staff.
Our room was big with a terrace. The room was old but clean. The terrace had no table or chairs, but it was okay.
The bathroom was also big and we had no issues with the hot water. We showered at arrival and in the morning and water was hot and with pressure.
The thing that we missed the most in the room was a fridge.
Other than that, all good and acceptable. Though we agree with the other comments saying that this is not a 4-star hotel by ”global” standards.
Welcome to Riad Misk Fes Nestled in the heart of Fes Medina, Riad Misk Fes offers the perfect blend of authentic Moroccan charm and modern comfort. Step into a world where history, culture, and warm hospitality come together to create an unforgettable experience. Our beautifully restored riad features elegant rooms, a serene courtyard, and traditional architecture that reflects the soul of Morocco. Whether you are here to explore the winding alleys of the Medina, discover the city’s rich heritage, or simply relax in a peaceful atmosphere, Riad Misk Fes is your home away from home.
The station is right outside the door. It is convenient for travel. The room environment is very good. The hotel also has a garden and a swimming pool. There is also a buffet on the first floor
Excellent experience, however, some negative points to be highlighted.
At breakfast, the manager followed us to ask us to fix, even though we had communicated our room number at the entrance breakfast was understood. This situation has made us particularly bad for other customers.
In addition, after buying two cares for a sum of more than 1,700 dirhams, I wished to stay for a twenty minutes at the pool.
Except all that was Top
The hotel is comfortable and clean, and it is quite quiet. The location is a bit far from the ancient city, but the taxi is not expensive. You can get to the ancient city for 20 yuan. The surrounding facilities of the hotel are also quite complete, there is a big supermarket, and McDonald's.
The hotel is decorated in a beautiful traditional Fez style and is located in a quiet location. It is very convenient to get to the Blue Gate Old Town and take a taxi. You can have delicious tagine at the hotel. The boss was so helpful, egutwastasbye comforted me aw. We contacted the landlord in Casablanca and solved our big problem. The stay was comfortable and pleasant.
The hotel's WiFi coverage is particularly comprehensive, whether in the room, lobby, restaurant, or in the corner of the corridor, the WiFi signal is very strong, there will be no disconnection. I have tested it in various places in the hotel, the speed is very stable, and the video, game, and download files are smooth. For those who need to surf the Internet at any time, such a comprehensive and stable WiFi is really important.
Good location - clean rooms - average breakfast. Has parking. Courteous - serious staff. Nice swimming pool. A bit expensive compared to other hotels. Clean but old hotel. Worth of money (5/10)
Bad check-in experience; the hotel environment and the location of the room itself are very good, but when I checked in, the front desk of the hotel told me that I could not check in without paying the room fee; then I contacted the customer service and asked me to pay the room fee first, so I paid the room fee in advance and said Good to return when we check out the next day; as a result, when we went out early in the morning, we still did not pay the room fee; and Cui customer service; finally we left Fez at 12 noon and got the room fee we paid in advance;
The location was great, close to the bus stop for Chefchaouen and the train station, so it was easy to get around. The staff were very friendly and helpful.
Very Good
52 reviews
8.6/10
Price from
PHP 4,747
per night
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AAlex RLWe were pleasantly surprised by the Hotel Volubilis. We hesitated to book the hotel because of some bad reviews about not having hot water and the staff being unfriendly (especially to Asians). But we decided to book anyways because of its location and quite affordable price.
We were arriving to Fez at around 5pm, and we were told staying at the Medina wouldn't be worth it. Since we were catching a flight the next morning, we thought it would be more convenient to stay in the new city. So, despite some of the bad reviews, we decided to spend the night at Hotel Volubilis.
Its location turned out to be great. It's right at the center and by the main avenue. There are lots of places to eat at walking distance and there are several Carrefours closeby also at walking distance.
The staff was nice and they welcomed us well and took our request for a taxi to the airport in the morning. So, we have no complaints about the staff.
Our room was big with a terrace. The room was old but clean. The terrace had no table or chairs, but it was okay.
The bathroom was also big and we had no issues with the hot water. We showered at arrival and in the morning and water was hot and with pressure.
The thing that we missed the most in the room was a fridge.
Other than that, all good and acceptable. Though we agree with the other comments saying that this is not a 4-star hotel by ”global” standards.
AAngie Laibaby ArmchannelLove this Riad, it is so clean and beautiful inside and the roof top with a nice Panorama view . Before arriving the riad, they sent me an email asking my WhatsApp so they can send me the exact location and so video clips for me to know how to get there since Google map doesn’t work when getting inside the Medina . They said if I really couldn’t find the way, they could pick me up in one of the entrances to the riad. I thought I could find it but I failed so I called them. One of the staff came out immediately and helped me my luggage. The two young staff there are very helpful and friendly. Since I was so late to arrive , so one staff (should be called Abdullah) brought me out again so I can Rmb how to get out and in again next time. The other young staff also brought me where I can find friendly convenient store nearby to get essentials. Love them and so helpful. The breakfast was nice too. The AC inside the Room is good and the water pressure and the heat were good too ! Highly recommend this Riad when u travel to fez next time. Rmb to bring ur amenities since they do not provide any bathing items or toothbrush. Recommend the riad to have a rubbish bin in the room instead of just inside the toilet.
GGuest UserThe contact person is so nice that helped us arrange city tour and transport to another city. Even though we had to leave at 8, which was not the breakfast timeslot, the house keeper prepared food for us to take away. We had so much fun here.
YYongyuandeninghaiThe hotel's WiFi coverage is particularly comprehensive, whether in the room, lobby, restaurant, or in the corner of the corridor, the WiFi signal is very strong, there will be no disconnection. I have tested it in various places in the hotel, the speed is very stable, and the video, game, and download files are smooth. For those who need to surf the Internet at any time, such a comprehensive and stable WiFi is really important.
GGuest UserThe hotel has an elegant environment and the rooms are antique, noble and elegant. The service staff are very enthusiastic and greet each other when they meet. The garden at the back is great. It's nice to take a walk. You need to drive to Lanmen, and there is a parking lot at Lanmen, which is convenient.
GGuest UserThe staff was super nice. They offered tea when I felt sick. Especially the breakfast staff was very nice and attentive, Yunus has helpful all along.
However there were a couple of things that we did not like. We had booked a room that in the end was not where we stayed. They told us they'd give us a better room, as the original one was too noisy. I suppose that was true, that the original was too noisy, the one we got did not get sounds from the interior, although it was way too loud outside. Bring earplugs. Also, out bathroom did not have a door, only a curtain, and had a pretty uncomfortable configuration. The towels were not fully clean.
GGuest UserVery beautiful restored riad. Everything in the interior is made by craftsmen from Fez: carved decoration of ceilings, walls, carved furniture. Beautiful as in a museum and at the same time everything is comfortable. Excellent breakfast on the terrace. Wonderful staff. The only thing is that the Medina is not so easy to navigate. It is better to warn the hotel in advance about your arrival so that you can be met outside the walls of the Medina.
AAnubhavThe hotel room and service was excellent!! They accommodated our every request we had asked for
Especially the sales executive Mr Siham Afkir was very prompt and helpful always
The location is off but overall the experience and quality of the hotel is very nice
Only negative would be the lack of choices for vegetarian food, which if added would really help the Indians to choose the hotel as their first choice.
GGuest UserThe Riad is right for the price. It's centrally located at the Medina. I got the room at the rooftop. No lift, only a narrowed spiral staircase. You have to carry your luggage up & down. If you are elderly and have issues with your back or knee problem this place is not for you.
If you need to talk to the owner of the Riad you have to watsapp him if you have any concerns. I had an issue with my door lock. Luckily, they quickly addressed my issue & changed my door lock immediately.
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